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August 2022 by Taylor Wilson
The Lady was sooo nice. Me and my friend got piercings and she was the sweetest lady ever. Super comforting and good prices. Love you Wendy!
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November 2021 by Andi M.
Wendy is very kind! I have several pieces of suspect jewelry that are supposed to be real Peridot but I had my doubts. Although she could not certify them for me, she was able to take a look and confirm what I suspected that two of the pieces are definitely most likely not Peridot, although some of them are. I am exceedingly happy with her customer service and highly recommend this company. I will be back later when I want something more shiny.
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April 2021 by Jannica S.
Love Wendy and her commitment to providing beautiful jewelry to her customers! My mom and I are loyal customers and will definitely keep going to Golden Gems for the great jewelry pieces.
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April 2021 by Katie Lan
the best place to get your jewelry repaired— the owner is absolutely lovely and the curated selection is beautiful!
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September 2020 by Joshua L.
Wendy is amazing! Bought my Wife's engagement ring from Wendy @ Golden Gems. She worked with me & got me an amazing deal on a Radiant cut solitaire on a pave band. She will get you the best quality at an unbeatable price! Promise you that!!
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July 2020 by Alan G.
This is the perfect store for anyone looking to buy high quality, reasonably-priced jewelry. They have a great selection of items for any price range, so you'll definitely be able to find exactly what you're looking for! And, the owner is extremely friendly and knowledgeable.I first came looking for an everyday chain and found the perfect one after looking through a few options. It's a white gold chain (see picture) that I've been wearing for over a year, and it hasn't faded or tarnished at all. And I got it at a better price than similar chains I looked at from other sellers online.I now come back to Golden Gems regularly, whether it's to buy jewelry for myself or for someone else. I cannot recommend this place enough!
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January 2020 by Sara J.
Awesome service! My boyfriend got a engagement ring in here, we sized my finger at a different jewelry shop though, it was big. We came back a day after I received the ring, she fixed it quickly. Next day we picked it up and it turned to the right size. She is friendly and we recommend all of you to try finding something you want.
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August 2019 by Hai N.
My all time favorite place to shop for precious stones and jewelry. Excellent service with a smile very reasonable I highly recommend anyone to shop here.
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June 2019 by Karen L.
I used to go to their store in San Jose for many years, but they closed it couple years ago. So it's great to see all those beautiful jade pieces and crystals again, but in their Cupertino store. Their selection is good, and owners are very helpful to my needs, not pushy at all. I usually go there for their jades... and now, this will also be my go-to for crystals! Thanks again! Oh, I almost forgot to mention that their prices are quite reasonable also!
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February 2019 by Avanti S.
I walked in to get a string of pearls restrung with a pendant in between. Wendy was wonderful enough to accommodate my request and did a great job! She also educated me on jade and how to judge its quality. Support a local business- highly recommended!!
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January 2019 by Helena Q.
Awesome service and great merchandise! I've gotten my ears pierced here, and the owner Wendy was really nice and helpful. She helped me pick out another pair of earrings and told me the best way to take care of them. Have also bought a gift for my friend as a graduation present here as well. The prices are super reasonable, and they have really cute pendants and earrings! Whatever you're looking for, you can probably find here. Support your local businesses and shop at Golden Gems!
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June 2018 by a' Bunadh
Service was great even for a busy night
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November 2017 by Peter R.
I came here through a friend recommendation and it was awesome. When I walked in she was very friendly and I knew that she was experienced. I told her that I wanted to pierce both of my ears and she prepared everything in a very short time. She sterilized everything and made sure that I knee there wouldn't be any allergic reactions. Her friendly way of conversing made me fear less. It wasn't painful and is an example of great service. I would come here again 10/10 if there is anything I need for piercings!!!
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September 2017 by Helena K.
I have bought several items from Wendy over the years. She is always very nice, honest and trustworthy. Her jewelry is of very good quality, and her price is very reasonable. I would trust her with my next jewelry purchase!
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May 2015 by Irene K.
I am sorry the person above feels that way about Golden Gems. I have been a customer for a long time (& I don't buy large items - little tiny things from her like a $35 pearl earring as an example) and she has never belittled me. Their business is based on trust, and basically she's saying that you if you don't trust her, don't do business with them. FYI - her prices are very fair. If you compare her prices with those of other jewelers, you can always trust her pricing is fair and her quality is good. Those who know her know that about this store's reputation. She has a reputation for fair pricing and being honest - she won't lie to you. Yesterday, I asked about a pearl, which is dyed and which not, and she told me which was and which wasn't. She didn't need to - I would not have known but she told me anyway. Whether its a $50 item or $5000, I would always check out her store first for inventory. She always recommended me items that fit my price range and didn't make me feel small, and I always felt I could believe what she told me, which is important when it comes to jewelry.