Footwear etc. is a full-service shoe store that offers a wide selection of footwear, accessories, and orthotic products designed to combine fashion, comfort, and function. Since opening in 1986, the family-run business has built a reputation for excellent service, knowledgeable staff, and a focus on individual foot needs. Customers can get their feet measured using advanced foot scanning technology to determine their unique arch depth and pressure points, ensuring a perfect fit. The store carries popular brands like Hoka, Brooks, New Balance, UGG, Birkenstock, Clarks, Dansko, Merrell, Oofos, Taos, Vionic, OluKai, and more, along with specialized socks such as Feetures, OS1st, and Sockwell, as well as orthotic insoles from Superfeet, Aetrex Lynco, Cadence, and Powerstep. Customers appreciate the helpful, friendly, and knowledgeable staff who go above and beyond to assist with specific needs, such as fitting orthotic inserts or finding the right shoe size. Several reviews highlight employees like Scott, Mark, and Mourad, who provide outstanding customer service, making the shopping experience smooth and enjoyable. One customer noted that Mark helped find the perfect Hoka shoes, and when they didn't fit, he promptly arranged an exchange with no hassle. Mourad was praised for his patience and expertise in recommending the right shoes and insoles tailored to individual foot issues. While most reviews focus on positive experiences, there is a mention of a less favorable encounter with an employee who was perceived as rude, but subsequent visits with attentive staff like Quan turned the experience around. Overall, Footwear etc. is recognized for its comprehensive service, quality products, and dedication to customer satisfaction.
