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December 2023 by Jimmy J.
I needed to talk to a representative regarding clearance of 2 property tax payments. There was no way that I could find one even when I logged into my personal electronic account. I can see why Chase has a poor Yelp rating.
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August 2022 by Engin E.
worst branch ever. at 2pm 10 people waiting in the line, all emplyees at bank walking around like zombies. one of the employees asking people in the line what kind of service they need and the employe says sorry everybody at lunch right now. she told me that it may take 1 hr to get someone to help me to transfer money. so they sent all the employees to lunch break at 2pm. wow i wonder who runs this branch. rediculus. also don't be fooled by all the 5 star reviews here, looks like all belong to the friends and family members of the branch's employees who never been at the location in their lives.
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January 2022 by Jeff R.
Received great service and help from Heidi Duong in doing my money transfer.
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July 2021 by Kenny H.
I've had Chase for years now, and only went into this location once to withdraw some cash from the ATM. My wife wanted to look for a safe deposit box, so I asked about it and they just told me "sorry too bad" -- I get that there is basically no availability, but I definitely didn't feel like I was treated like a customer. I'll probably move my accounts elsewhere, or just go online for everything.
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February 2021 by Enya H.
I really had a very good experience with Alice Fang in this branch. I was opening a business account and also need to close the old account. she is very friendly and helpful.She has over 20+ years of experience in the banking industry and truly understand the customer needs.
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February 2021 by L H.
I wrote a check from my account to my husband for $5000. I have ample funds in the account to clear this check. The casher told my husband that the check is no good. They would not tell him why the check is no good since he is not on my account. I called the next day to speak to a manager. She could not tell me why my check was not good but if I bring it in to her, she will make sure I can cash it. This is ludicrous. What good are my checks if no one else can cash them? Find a bank that knows what they are doing.
