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March 2024 by Shirley Maldonado
I was rushing to find an outfit for a last minute dinner. Vanessa approached me the moment she seen me walking in. She greeted me and asked me if I was looking for anything in particular. She immediately looked for options based on my outfit ideas. I was out of the store within 15 minutes with the outfit I envision. Thank you Vanessa for your expertise and help!
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February 2024 by Samantha Espino
It was okay nice clothes
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February 2024 by Alenet Tuazon
Vanessa and Ashley and the staff were all so helpful! They helped me and my gf looked for all the dresses we needed for our events.The mall is brand new too! I would definitely go back to this location bc they have the best selections compared to other locations.
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November 2023 by Ivette Hernandez
I went in today to find an outfit for my niece’s quinceañera. I worked retail for many years. I know how hard it can be. Ashley greeted me in a bubbly yet genuine way and showed me great options after asking me all the right questions to lead me to all the right things. She gave me space to collect dresses and try them on not being pushy. I knew this girl was good at her job but what made the shopping experience fun was that she genuinely seemed to like her job and the cute clothes. Kind of made me miss working in a store! I hope she gets this note and has a great holiday season. Thanks Ashley!
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November 2023 by ROSHAUN WINDHAM
Vanessa was amazing in helping me choose my jewelry for Sneaker Ball I am attending. She rocked!
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November 2023 by Chelsea D.
We just need to take a moment to talk about how incredible Vanessa is....every time I go to Windsor she is SO sweet and helpful. She has the best sense of style and always comes to my rescue putting an outfit together when I'm in a pinch! She's the reason I come to this specific store! Love love love Windsor and LOVEEEEEE my girl Vanessa, the queen of customer service.
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September 2023 by ashley hobbs
The store itself is fine, a little understaffed but that’s all retail stores lately.However, the associate vehemently tried to require me to provide an email address and then tried to guilt me that she would get in trouble if she did not (not my problem as a customer). She gave me an attitude but proceeded to complete the transaction. Please train your associates to understand California privacy laws. “Under California law (1), it is illegal for merchants to ask for your personal information such as your home address, zip code, phone number or email address in order to complete an in-person credit card transaction at a store, restaurant or other brick and mortar establishment”.
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May 2023 by crystal cook
This is one of my favorite stores, I love their clothing selections.
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May 2023 by La' Treese Rowland
Needed a dress for dinner and didn't want to spend a lot of money. Great sale selection.
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October 2022 by Evelyn O.
I absolutely love this store, they have such beautiful dresses, for all occasions. I came in today to return a couple of items and Vanessa was very sweet and helpful. Best customer services, along with the rest of the staff.
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October 2022 by Chara B M.
My daughter and I went to Windsor to look for her homecoming dress we entered the store we were greeted with a welcome and a smile by Afra. As we browsed the store we found plenty of dresses, and some of the dresses were not the correct size, we asked for help and Lisa was able to assist us right away. Lisa was very patient, attentive, and knowledgeable. After several try- on's we finally picked a couple of dresses. We checked out but were still undecided about which dress we were gonna take we found out that the dresses were non-refundable at that point we made a final decision. Afra had a bright smile and helped us with care. She also offered different items that we needed to make my daughter's night whimsical. Afra and Lisa were so helpful and they both had great energy and excellent customer service. They treated us so kindly that we have now made Windsor our go-to store for most of our shopping needs for every occasion.
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October 2022 by Prettygirl skyy
The store manager here Afra was a big help to me I really appreciated her professionalism and stylish help thank you so much I really had a great experience at Windsor
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July 2022 by Celeste C.
Ashley was extremely helpful!!! She is attentive, kind, and full of great spirit. Aside from the clothes, the customer service is another reason to return
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July 2022 by Isabelle Bruckel
Employees lack customer service skills probably due to over working themselves. They should be reassessed by the coach to make the shopping experience more pleasant for customers. I did not like my trip to this store, avoid this location.
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July 2022 by Jaklyn
I love this place !! beautiful clothing and amazing staff. Came in today looking for a birthday dress. I fell in love with a really pretty light blue dress. I tried it on but sadly it fit a bit weird around the top area so I looked around some more to see if I could find anything else. There was nothing else that grabbed my attention so I decided to head out. As I was walking out I was asked by a staff member if everything was ok and what she could do to help. I am extremely great full she did because she looked in the back and I was able to leave the store with a really pretty dress for my 21st birthday !!!!!!! Thanks so much Vanessa !
