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November 2023 by Brad Thompson
Garbage. Waited 4 hours for prescription for my sick, 4 year old daughter. Only to be told 15 at 8:45pm (15 minutes before closing), that they don't carry the drug. They told me to call my doctor (at 8:45pm) and request to have this sent to another pharmacy. The website is garbage, and getting a hold of a human being on the phone is impossible. We switched to this pharmacy because we thought we'd get a little more personal touch versus other nearby ones....don't waste your time here.
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November 2023 by Charles Vieira
There's an African American woman that works there and she the worst, she's very rude and disrespectful towards costumers, she should get fired because she gives a horrible image to ralphs pharmacy , she's definitely a very bad employee and human being.
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September 2023 by Dan Schimpke
Don't understand the reviews. Live in the neighborhood and get very good service overall every time. Generate a little good will and watch it come back.
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September 2023 by Marla Wolkowitz
Great pharmacist and staff. Helpful, on it and kind. Reminds me/you when you've not filled/refilled important medications.
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August 2023 by K Crayton
Hmmm...this is my 1st time at this Ralph's and now you are on notice. As I was walking up, I saw a black lady walk out, and the alarm went off. I'm dressed, very lacks today, and as I was coming out, I beeped. Ralph's knows how much money I spend in their stores. Please don't make this a black thing where we are being targeted at that store to embarrass us. You have enough black workers there, so if I ever do notice this happening again, corporate will be made aware.
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August 2023 by Elaine Kincaid
Super rude over the phone. Absolutely no customer service they will call you and treat you like an idiot.
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March 2023 by Alexis R
Giving three because overall my experience here is fine. They do their job and I do my part and I’m on my way. How it should be but wow they have a woman named Karen up there (I know…) who is so rude and unprofessional. I usually don’t care to leave reviews bc it’s customer services… I’d be upset if I did that again too. But I was polite- asked a simple question and she talked very slow and rudely. Kind of don’t believe her name is actually Karen bc the joke writes itself.
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November 2022 by Nicole B.
I'm writing this review because Stanton is THE cheese man. I live within walking distance from another Ralphs, but ever since I stopped by this one because mine was out of an ingredient it's become my preferred location. It has better inventory across the board, a cheese guru in the dairy dept and kind folks creating a nice environment at the checkout counters. Stanton does a great job curating a varied selection of cheeses and accompaniments and I always end up leaving with 2-3 more jams, spreads, cheeses or crackers than I mean to and I NEVER regret it! I hesitate to write this because I don't want anyone eating up all the good cheese, but I've gotta give props for great service. My only complaint is they may need more stockist - often the shelf label will say "out of stock" even if the item IS on the shelves which can make it hard to determine what the price is. The produce dept is also pretty popular but there's usually always someone trying to replenish the shelves so you can do a lap and come back for what was missing.
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November 2022 by Maruko X.
This Ralph's is located in a busy plaza, with shared parking with other merchants, including restaurants and bank. It carries variety of ordinary deli, meat, fruits and vegetables.
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November 2022 by Danielle G.
They don't pick up the phone when you call, which is very frustrating. It'll just ring endlessly. In person the staff is nice and things are well stocked. It's not always super clean but I don't feel uncomfortable.
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October 2022 by P.K.
Have used this pharmacy for a few years now and have always had efficient and polite service. They fill prescriptions quickly and will leave phone messages to inform you when they're ready.
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September 2022 by Lily W.
Come on... 10mins waiting for a 30-sec pickup? That's ridiculous! When somebody on the phone needed to check insurance co-pay to order prescription and asking if they could cancel said prescription if they find their medicine somewhere at home... apparently the guy Nguyen on duty is green, he should get off the phone and do the pick up order and then get back to the phone that takes forever. Please improve your customer service pickup and stop wasting customer time and making people late.
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August 2022 by Feng H.
The cashier at this Ralph's was quite rude. I asked about a price mistake on some fruits and she rudely said I didn't have a digital coupon(I did have the digital coupon) She did not bother correcting the price mistake until I asked another staff and that staff told her to fix it.
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August 2022 by Chinya C.
Horrible experience! Rude,rude,rude staff! (One of the female cashier was very unfriendly and impatient to older customers in front of me when I shopped there). Will never go back to this store.
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July 2022 by Piper H.
Jackie the front end leader, was super rude in the check out lane when I came in today through the check out lane. I understand retail and customer service and having a bad day but I've never felt bad about myself or purchasing things until today with her.