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“No one expects a visit to the post office, bank or dentist to be pleasant. And yet every time I go to this location I find the customer service of the staff I interact with to be exceptional for the area. They keep the items stocked, will explain costs and postage options in detail and are generally willing to work with folks of all experience levels to get what they need done. I don’t ever feel rushed nor have I found them to be unpleasant no matter the day or length of line. We also have more self service kiosks than Inglewood’s offices. And better stamp variety.”
“Let me tell you about an excellent experience i had at this shop. I am from Israel and i am new to this neighbourhood so i came to make some keys and it was amazing. The hospitality and the generosity of this man Dimitris is unbelievable.Great key cutting and great prices on mail box rentals.”
“My husband and I have a private Box this location, and this has been by far the best choice we could have made. The employees here are some of the nicest, most helpful people I have ever met. They always greet us with a smile and go the extra mile to make sure our shipping needs are met. I can say for certain that I have never had a USPS experience as good as the one at the location, and I will go out of my way to continue being a customer here for the foreseeable future”
“Needed a document notarized last week. Although I have mailed packages from Mail Call, I didn't realize they offered notary services. I walked in and the employee (I think it was Tyler) was on the phone and I had to wait a few minutes. I was impressed by how professional he was while speaking to the customer. It only took a few minutes to get my paperwork notarized. So convenient! Want to add that although the UPS Store in Westchester also provides notary service, you need to make an appointment. Mail Call was easier for me since I was just able to walk in. Thanks for the great, friendly service!”
“I never thought I'd be posting a 5 star review for a USPS, but here I am! This review is mainly for Larry, who seems like a star employee based on other reviews as well. He's just SO friendly and helpful, and made sure that my many, many wedding invitations were "hand-canceled" - they all made it to their recipients without issues!! Thank you Larry!”
“I’ve been to this USPS a handful of times, and the staff has always been very nice and helpful. Like any USPS, there’s often a line, but twice while I’ve been in here one staff member has come out to answer any questions from the line, which really expedites the process. Overall, only good experiences for me at this USPS!”
“The Mail Shoppe is awesome and so convenient close to my home. Big thanks to the friendly staff for always being there for all my printing, copying, shipping, visa photos, faxing needs (yep, some government offices still want you to fax documents to them...crazy right?!)”
“Never crowded, always helpful, which is saying a lot for the USPS these days. Whenever we have the time to drive a bit farther to drop off a package, we stop here.”
“I've had an address here for years now that I use as my primary business address . I travel most months of the year and Beverly Hills Postal Place makes sure I get all my mail without interruptions. I pick it up while in town from a friendly and professional staff . But one of the best services I utilize is they forward my mail to me once a month , where ever I am in the world with a quick phone call and the address I am currently . Love these guys and their great service .”
“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”
“While the hours are less than to be desired at this local annex to the larger Post Office this makes up for in its lovely and helpful employees. Most associate the post office with stress. This is not that location. It’s all about how they can help and they are always professional and very friendly. High fives all around although I wish they had abbreviated Saturday hours to avoid the Sepulveda location which is poorly located with so much traffic.”
“Been going to this PO for over a dozen years. The employees are each, IMO, doing great at customer service. They can't control the aspects that people complain about re: this post office such as the parking, length of the line, etc. I've always felt cared for and respected there. And, Janice is especially kind and helpful. (You are appreciated, Janice!)”
“Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.”
“Shout out to Euginda at this USPS branch who made my experience here amazing. Due to my own carelessness, I came into the branch right before closing time, but Euginda patiently took the time to help me with the international forms and all, even past closing time.
We got everything done and I left feeling great and deeply appreciative of how the staff here went out of their way to help me out.
Really exemplary conduct as compared to many other places in America.”
“This is my go-to post office because the staff are friendly and helpful and typically when I go (early morning) the wait time is totally reasonable. Parkings not ideal but there are usually a few spots on the street open if you can't wait a few mins for a spot to open up in the lot.”
“I had to mail a package internationally and Erica at the USPS Miracle Mile branch in LA was amazing! 10/10 she was efficient, informative and friendly.
Between the loud construction outside and personnel shortages, I know it is a struggle to go to post offices but I think the employees there do their best. Professional & efficient.”
“I don’t think I’ve every had a more pleasant experience at a post office. Walked in with a pre labeled box and another box with a preprinted label. walked out 10 seconds later”
“This was the second USPS I visited to deliver an Operation Santa gift. The first office I visited wasn't trained nor knowledgeable of the service I was explaining. The male worker at the Manhattan Beach USPS that assisted me was very knowledgeable, quick and efficient. I would return to this USPS to continue using their services, even after the holidays.”
“This Post Office is located in a temporary building behind Paty's Restaurant. The gps addy is 4529 Clybourn Ave. The space is small but the employees are friendly & efficient. Local residents, biz & boxholders are extremely grateful for our small but mighty post office. But if you need something larger I suggest the PO on Hollywood Way.”
“BEST PLACE EVER!!! Super professional and helpful, fantastic energy You have to come here, they're much quicker than the post office plus you can get more stuff done in one place! Amazing shop I'm not going anywhere else”
“The customer service representative was nice and helpful. She was patient and answered to my questions. Chose the best option for me. Compared to other locations that I want she had outstanding customer service. I will definitely go back to this post office if I have a chance.”
“If you're looking for a reliable and efficient Post Office, look no further! I've been using this location for years, and they consistently deliver excellent service. Whether it's sending packages, purchasing stamps, or seeking assistance, the staff is always friendly, organized, and knowledgeable. They make every visit a pleasant one.”
“I have to say this post office is a lot better than most that I have seen! Employees are nice, this one is always busy but its place in a very busy residential and business area, so expect to wait in line but then there are days there are very short lines, I come here quite often, to mail packages out. I get done what I need to do, I have never encountered a problem with this one!”
“The ladies at this post office have been consistently helpful and cheerful. It's the only post office I will go to in person. I really enjoy them and I've been using this post office for 20 years! My particular mail lady is terrific as well, Rita. Sometimes the lines are long, so I suggest going at odd-off hrs. I think if you are not nice to them, then you might not get a great response. But if you are anything from reasonable and above, you'll have a lovely if not fun experience...”
“It’s 5 stars based on it is a post office. It gets the job done, no more no less. The line is usually manageable to short. The staff is helpful. Street parking is usually available to stop in. Happy to have a local branch nearby.”
“A black American lady received us well. Tracking packages of anything, I lost the luggage that I dropped off with a value of almost $300 with transfer fees $131 from the scam”
“They are very active. Packages are processed on a daily basis. Unlike Torrance's, they have a delay of a day or two in processing cheap packages such as First-class .”
“Waited in a very long line to inquire about sheet music I’d mailed to Australia that had been returned for no reason, tho’ it had correct postage. I was referred to a supervisor, for whom I waited at least another 20 mins. The Supervisor said I had to CALL customer service. What?! All I wanted was to remail music & get credit for the $9+ of postage I’d already paid! Pretty simple. So, he asked one of the postal clerks, who obviously had worked there a long time, and this person made it SO simple! He said there was already plenty of postage on the package and proceeded to simply prepare it to resend! So I’m very curious as to why I waited for a supervisor, who really didn’t have acceptable answers, nor could he do a thing!
Many thanks to Harry, I think it was, who knew the ropes, all answers, and could easily remedy the problem without much ado! Next time I come in, I’m waiting for Harry, period!”
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“I came at 9 AM and there was a short line, I just think they need to clean the building and when I asked the staff for a sticker he said no but other USPS have given no problem”