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February 2024 by Reichen Berkus
Narges went above and beyond her call of duty helping me locate an item I’ve looked everywhere. Top notch customer service! Thank you Narges !
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February 2024 by Isabella R.
This store has a group of immature children working here who have no concept of customer service, organization or professionalism. The self checkout machine at this store was a god send.
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February 2024 by Kico MacArthur
The guy at the register was giving out free plush toys to people. I was waiting in line and decided to go to the self check out to ease him up a bit. I asked if I could also get one of those free plushies, and he said "yes, they're free, but only if you check out on my register." That's a dumb power move. I tried easing him up a bit and decided not to give me a free plushy after my purchase because I didn't go to his register. Pathetic little guy.
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February 2024 by David P.
There are so many things to choose from and its so cute It cost me 25 $ They we're so kind They helper me find stuff
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February 2024 by Ellie Burnett
Horrible customer service at this company. They only allow seven days to return, which is super short in general. I bought a blind box by accident and just wanted store credit and they wouldn’t allow it when I saw other boxes that had been opened and retapped in the store. Never buying from again.
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November 2023 by Jenny F Chang
They have black Friday sale today, 2 plushies or mystery boxes would get free gift. I was next inline to get checked out. A guy ask if I'm using card and said I can do self checkout there. After I was done, I asked about free gift. He's like you only get them when you checked out at the counter. He said if I want gift, I had to go back to line up at the counter to refund an repurchase. I was pissed. Then why you call me over to self checkout just so I couldn't get free gift? I feel like I got tricked or even scam moving over to self checkout. Then I went back inline and told the girl at the counter I got tricked to go over to self checkout and I want refund and repurchase so that I could get gift.Guess what, that girl (black hair, dyed), said I should not use the word trick and refuse to service me. Then she walked away. I mean why 1 store has 2 different policy for check out at the counter and self checkout? Shouldn't self checkout to relief the long line at the counter? Shouldn't they tell people up front, self check out no gift, only stay in long line at the counter would be able to get black Friday special? They did none of that, most people does not want the hassle would've walked away and they save a gift. Isn't that "Trick"? I could even call it a "scam" like they try NOT to give the gift.The boss apologized said that guy is too busy and probably forgot about it. mind you the whole time, that guy DID NOT EVEN APOLOGIZE and just ran away, act like a scared cat like I'm giving him a hard time with no reason, still not realize he is the one made mistake first. And the young lady as well, ran away. I don't want to waste anymore time reasoning with the younglings that don't have any sense of logic so I accepted and left.Nowadays most young people think they are so entitled, when issue arise the only thing they do is run away. Owner should've make them realize their mistake, not finding excuses for them
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November 2023 by Pana “John” Ortega
Store is really cool a lot of cool things.I end up getting some chips, sesame oil chips. Pretty good, recommended reasonable pricing here is right. Would definitely come here again
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November 2023 by Momo
Cute things, inventory always changing.
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August 2023 by The Reaper
They don't have much of a selection here like the other Miniso locations do. On top of that, a couple of their employees are very rude and apparently don't know what customer service is. Especially the hispanic girl with curly hair. Every time I go in there she always has some kind of attitude and it makes my experience here very uncomfortable. You can tell she feels forced and does not want to work there based off the energy she's giving customers.
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April 2023 by Xiomara Rios Casanova
Like their selection of stuffed animals so cute!
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April 2023 by Yule S.
Yesterday, I took a walk in Westfield Culver City and couldn't resist visiting MINISO. I know it's often considered a girly and childish shop, but I never miss the chance to explore it. MINISO always has products featuring famous cartoon characters, which I find really charming. I'm a fan of almost all the stuffed animals they have, even though I've never bought one for myself - I have, however, purchased some for my daughter. This time, guess what I found? An entire sheet of Super Mario stickers licensed by Nintendo! You have no idea what a huge fan I am of Super Mario. I was even close to getting a Mario tattoo on my left shoulder. The only reason I didn't go through with it is that I'm too afraid of pain. In addition to the stickers, I discovered some fantastic snacks at MINISO. They had Lay's chips with Chinese names on the packaging, many of which are my daughter's favorites, especially the cucumber-flavored one. I also came across Japan-imported Pocky sticks and other delicious snacks that you would absolutely love. The visit to MINISO turned out to be quite an enjoyable experience, as I found a mix of fun and nostalgic items along with some tasty snacks to indulge in. If you happen to be at Westfield Culver City, don't miss the chance to explore MINISO and see what treasures you might uncover.
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March 2023 by sailormoonla
Love everything that they have, definitely coming back.
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January 2023 by Liberty L.
Miniso is not a Japanese brand. It's headquarters are in China and really have nothing to do with Japan. You can Google it. This has already been debunked. So, the sign calling it a Japanese brand is a complete lie and frankly irritates me. Seems very dishonest to claim a nationality you are not. Where is your sense of pride in your countrymen? They try to copy the logo of Daiso and Uniqlo but do not share the same quality. They are also know for stealing designs from other stores. Is that surprising? This location is very messy.
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January 2023 by Yahs Love Saves
Such a cute place. So many cute items.
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January 2023 by Michael Garcia
Nice and clean place for family and friends
