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March 2024 by Alicia Brauns
Grateful for each person working at Kay Jewelers in Culver City for their wonderful guidance & beautiful selection. Every time we come in we receive something more than expected. Jae took the time to explain the 4c's in detail to me. Knowledge is power & this knowledge is a valuable asset to our purchase. Looking forward to going back - we definitely feel a relationship with this store.
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March 2024 by jorge solis
Good service, excellent customer service ?
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March 2024 by Alejandra Aleman
Jae and Tiffany were so sweet and warm with us and helpful with our purchase . Thank you!
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March 2024 by Mistress Morgue
Went here today to return a ring that was a size too small. I drove 2 hours to get here and they made it right . I was first told that I would have to ship it back but the manager here worked it out for me. Great customer service at this store. I forget her name but she has great customer service skills and I will definitely shop here again in the future.
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March 2024 by Felicia Rodrigues
I came to shop for a Valentines gift and Erika Salcido was great. She really took great care of my fiance and myself. She is awesome!!
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January 2024 by vicki jones
Thomas in Los Angeles California is Wonderful to work with.culverer city mall
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January 2024 by Briana James
The most helpful staff ever! Jae is a gem (pun intended). He was very patient, knowledgeable, and made my shopping experience fun! I will definitely return to this Kay for my next jewelry purchase. Thank you, Jae!
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December 2023 by Cecilia Cuellar
If I could give zero stars, I would. Walked in yesterday with the intention of purchasing 2 rings. Not once did we get acknowledged, we never even got greeted at the door. Waited to get assisted and out of the 3 people that were there, none came to speak to us. One lady looked at us and walked towards the back instead of helping us. Don’t go here if you are trying to actually buy.
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December 2023 by Stacy Whiteman
THOMAS was exceptional and amazing! I purchased a pair of earrings for my daughter in San Diego last July. Unfortunately, 1 of them broke and he was able to have them replaced! My daughter will be very happy! Thanks again Thomas!
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December 2023 by Jacob Hawkins
My experience was great ? Gentleman named Jae helped me get exactly what I needed and was very patient with my questions and gave me great information i appreciate his time and service! Look forward to doing business with him again in the future
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December 2023 by Akanksha P Mohla
I’m so grateful to Kay Jewelers & Jae for the ring of my D-reams!! On our first visit, my fiancé and I were lucky enough to meet Jae who welcomed us in and greeted us like old friends! He sat us down and asked us what we know about buying diamonds, which was nothing! Instead of showing us rocks right away, he patiently taught us everything about the 4-Cs and types of setting!! He gaveUs homework and asked us to come back during the big event to chk out stones and bands! Right then and there, we knew we had found a match - us and magic maker Jae!! As advised, we came back armed with research and the first band Jae showed me I fell in love with! Now it was time to look at diamonds and he helped me pick the most gorgeous stone!! Throughout our journey, Jae was always there for us and teaching us aspects of the process and advising on signing up for lifetime protection to keep my ring sparkling forever! Now we’re going back to Jae and Kay for wedding bands! Or to hang out with an old friend, depends on how you look at it! So I just want to say a big thank you to Jae and Erika and to Kay Jewelers for a dream team! It’s the gems like them that make the gems shine! ❤️
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December 2023 by NOE PEREZ
If you are looking for a great jewelry store Kay jewelers in Culver City is the one. They are always so helpful. You definitely want see Erica and her staff. Erica is super amazing, she offers GREAT customer service. I have been dealing with Erica for the past 14 years. Thank you Erica for your Amazing Service.
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December 2023 by Glenda Williams
The store was beautiful decorated and full of beautiful pieces :). Our Manager was training our Sales woman and both were amazing! Came in to see piece that we loved online, and ended up leaving with our eyes on a much upgraded version! Thanks Girls for humoring us while we adored so many pieces! Dream Big!
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November 2023 by Iza salazar
Jae helped me with the whole process. From start to finish he was amazing. He helped me with a custom set of rings. The rings came out perfect and better than I envisioned them! I would give him 100 stars if I could! Thank you!
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October 2023 by Lesli Vargas Martinez
Great place! Sweetest workers here and helped me pick out the best for my moms birthday! Would recommend 10/10 service Jae was an amazing experience
