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July 2024 by Ken Brynner
I had the worst experience at the H&M store in Westfield near Marina del Rey. The cashier suggested I purchase an item online through the app to get a discount, even though the jacket was already in the store. After buying it online, she told me I had to wait to pick it up, saying it might take about an hour. I ended up waiting for four hours, only to have my order canceled with no explanation. I never got my jacket and wasted an entire afternoon. Completely unacceptable!
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March 2024 by Apryl Hall
It's a very cool ? shopping experience. Usually, this store will have what I'm looking for on trend and in my size!
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February 2024 by Samuel Francisco Perez Rios
No more as great store price up and no good materials
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February 2024 by Tony Reynolds
Great range
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February 2024 by Aziza Thomas
A great place to shop
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December 2023 by Jackie E.
Located inside Westfield shopping mall. Like any other H&M they offer similar collections.You can find women, men and kids stuff. Overall the store is organized.I saw plenty of items on sale as well.I didn’t like the service. The attendants are very dry with the guests. When it was time to pay I didn’t like the service ptovided by Crystal (Cristal). Barely talked and her service wasn’t friendly at all.Plenty room for improvement in customer service at this location.We are glad not coming back here.
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September 2023 by Nancy
Why are Aricelly and the black male that work in assets protection not trained to do their job professionally and why were me and my bf profiled on Tuesday when we were there shopping??? I had Aricelly and this other guy just following us, standing next to me and running to block the entrance when i’m just looking at the jeans nearby?? worst experience ever literally made us leave at that time just know that if you are not white they will be following you around! I really hope the supervisor Tony talked to them so it doesn’t happen to anyone else wth
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July 2023 by la familia G y V
Is good price
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July 2023 by Juana Perez
I wish there was more variety in this store for young people
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July 2023 by Jessica Negrete
Good customer service
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July 2023 by José Luis Hernández Molina
Clothing stores with good customer service
Clothes to your liking and you gave me Very good
Price.
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July 2023 by Myia W
Very lovely store. However, when I went to try on this dress, no one assisted me. I assisted myself into a dressing room. The cashier that checked us out was a little rude. I complimented her and she just stared at me. There was only one cashier. There are no restrooms inside so the closest one is upstairs at the Target. Also once we purchased our belongings, we had to wait longer because our receipt was printed without a barcode, making it impossible to return the items. There was someone to help us instantly. She went all of the way upstairs to get us a better copy of our new receipt. Overall, this was an okay experience with my mom, sisters, & pup. I won’t be returning.
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June 2023 by Mahdi T.
Our family have been H&M customers for years but the last times we visited their shops in Topanga and this place many times, but couldn't find a reasonable item in quality. Finally, made the risk and bought a few items. All of them "out of order" in less than two weeks, specifically after washing.! We still use the ones we had bought 3 to 7 years ago from H&M, and they are much better than the new ones yet. H&M has become "Garbage Distributor"; Congratulations on the new role.!
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May 2023 by jay toast
Great place to get you girl something nice
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May 2023 by Elina Dyma
Good quality for good prices)
