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April 2024 by angie m.
Middle aged looking black woman today 4/3/24 Working at 2 pm at the register was so obnoxiously rude . I asked a simple question and she gave me the upmost disrespectful attitude I wanted to genuinely yell at her but unlike her I also work retail and learned to be nice no matter what. Considering I'm young and have this mindset of maturity shows something unlike her too old to be working at forever 21. Cashier : Ashley ( not sure if it's hers or someone else but it was on my receipt).
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March 2024 by David G.
Unhelpful staff who just want you to buy and leave. The fitting rooms are being used as storage so there's not much room to try anything on. Staff belligerently shouts at each other across the store, half the time it sounds like a fight might break out. I get retail isn't that exciting, I've done it too, but I never treated customers like they were a bother or an intrusion. Sorry yall hired your lil friends and basically made a club out of working here but giving every customer a dirty look for even asking where something is, is just sad
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February 2024 by Samantha Espino
Find some good stuff in there it was okay
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February 2024 by Alicia Coronado
I. Fasina this place
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February 2024 by Neda Me
Great deal year roumd
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January 2024 by Violet Isiko
I liked the fact that they honored their 50% bargain for their merchandise.
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October 2023 by Michael L.
This location is just horrible. Everyone here gives you a horrible attitude and poor service
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September 2023 by Daniel
One of the biggest locations I've visited so far. Picked up a gift for my daughter and was amazed by the many selections and variety. If I take my daughter there I'll probably end up leaving broke.
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September 2023 by Buy and resell with Andrew solis
I got my wallet stolen from this forever 21 those busted employees told me they couldn’t check the cameras smh ! It was either someone shopping their or the girl working the register ! My wallet was next to the register and my cash was gone never again am i gonna come here !!!!
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July 2023 by TAUNYA GREEN
Always like going into F21. It's always neat.
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February 2023 by LadyBlue Friend
Clothes and styles for everyone, including kids, for all shapes and sizes. Clean, friendly environment
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December 2022 by Myia Williams
Black female employee with dreads in ponytail is very rude and disrespectful.
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October 2022 by Katy Garcia
Very limited clothes for elder women. Definitely a good clothing store for teens and women in there 20s. Pricing can be better since their material for most clothes are cheap. Their online site has more options.
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June 2022 by Paula B.
Forever 21 online clothing purchase is the worst. I ordered a little girl's outfit and received a grown lady's dress and top. I called, told the customer service rep. about the situation and instead of them offering to send me my correct order they ask me to do a laundry list of things before I can get my money back and they are the ones who got the order wrong. I took the items to the store and manager said she couldn't return them I would have to send it back through the mail. They are holding my money hostage until they clothes back in the mail poor-poor customer service and return policy.
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May 2022 by Nikita Moses
Lines are way too long even though 4 people are working behind the register. For whatever reason there are no cashiers on the 2nd floor with a tiny minuscule Mens & Children's section. There is absolutely no reason why the line moves this slow for CLOTHES. They need to have more lanes open and stop closing upstair registers