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November 2023 by Marisa Scarbeau
PROS: Okay, this place was so fun. Three of us got our hair washed & styled in the morning for a wedding that afternoon. Each of us had a wonderful stylist who was welcoming, funny, kind, and talented. We laughed and really enjoyed our time there and the results of our hair. Here's the rub: the reason I gave one star is because our hair did NOT last. So that actual 'product' that we purchased was basically non-existent within an hour . Two of us got a 'softer' blowout with more wavy curls that looked amazing in salon and then disappeared in the car ride back to the hotel. We expected it to last longer (we did our hair at 11am, and the wedding was at 4pm). I got a side braid added to mine, and I'm glad I did because otherwise, it would have looked like my totally normal straight hair by the time the wedding came. The one gal that got her style REALLY curly lasted a few hours longer before falling. Still, great location & staff & atmosphere ... just really disappointing that it didn't deliver what we wanted in the end.
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August 2023 by Rachel
We called wanting to get our girlfriends hair blown out. We explained she’s going through radiation so she doesn’t have a full head of hair. This woman, Kristin’s response was “we don’t treat people like that.” I was honestly astonished and am not sure more needs to be said in this review. It was revolting.
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August 2023 by Anastasia Goga
Terrible hair, rude and unprofessional. Do not go to this location.
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August 2023 by Maya Merav
I've been frequenting various Drybars for over 10 years now and always regret coming to this location. Appointments always start very late, and hair always turns out subpar. The receptionist here is also incredibly unprofessional and rude. I wish Drybar management would intervene here.Service: Blowouts
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July 2023 by Xinmiao Zhang
Didn’t even get to experience the service here, tried calling to book an appointment several times in two of their business days, no one ever picked up. When I walked in, I was told they knew nothing about the phone calls, and the front desk person was questioning if I actually called (?!) Overall subpar service towards new customers.
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May 2023 by Andrea Kidd
As someone who is a member of the Drybar and has been to several locations, this location is definitely subpar. When I arrived, I was treated rudely and I was advised they don’t offer a service that I was booked for and when I questioned it, the stylus told me I just work if I get paid by the hour I don’t do that kind of stuff. She spent the next 40 minutes pulling and tugging my hair. It was a very painful experience and that I didn’t even receive the hairstyle I requested. I definitely do not recommend this location.
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January 2023 by Sydni Williams
Stylist was not experienced working w more textured hair. Blowout was okay (still puffy at the roots). I did request hairspray to be used but it was way too much and walked away w crunchy curls and the base still being poofy. Way to many passes were used on hair using the flatiron w titanium plates which can cause heat damage. I’ve been to other Drybar locations where the blow dry technique was more advanced and style came out smooth. Will likely not be back to this location.
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January 2023 by Sania Amirali
I am never able to get an appointment becauseI have hair extensions. The manager told me that Drybar is only set up for 45 minute appointments. Please visit the Marina location instead.
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December 2022 by Rachel K.
I have very thick hair, but I've gotten my hair done many times and don't have issues EXCEPT when I come to drybar. Two times now I've left this location with damp hair. I've mentioned it and they go back in to dry but the hair is still damp underneath. They've basically finished when I mention it so I feel like they get frustrated but my hair is frizzy and wavy and if they don't get it completely dry it will frizz up! It's just so frustrating that I have to mention it at all. Like do you not feel what I feel?? It's more about getting you in and out than actually giving you the desired style
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November 2022 by Lucille G.
This review is for Leah my stylist - Just wow ! Talk about a stylist that nails it every time and has great styling skills and customer service ! Rarely do you leave a dry bar location feeling like you got the look you wanted and this girl always gets my hair for every special occasion right ! So grateful for her , with very few direction she knows exactly what I want and she delivers every time ! She should honestly be training other stylists in this location and different locations so everyone could achieve the same level of results and looks. She always has a smile on her face and the best attitude! Everytime she does my blowouts , I know she is gonna achieve the hairstyle I desired and came in to drybar for. Her professionalism is on point ! Thank you Leah ! You really are a super star and stylist pro ! You make me feel welcomed and when I leave Drybar I feel glam . Hope every employee at Drybar ( I frequent Drybar in multiple locations and cities , probably I am in your stores at least 5 X a month ) would have your level of expertise and professionalism. You are a true gem , you go above and beyond!
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November 2022 by Christina Y.
Horrific customer service. Came in for dry styling. Hair was slightly damp. I've booked dry styling before and they have no issues blow drying my hair dry. None. Takes about 5 minutes. But this location. Wow. My stylist had a "medical condition that prevented her from using a blow dryer". I asked if I can just blow dry my own hair for just a few minutes. Nope. No accommodations whatsoever. Would not recommend.
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November 2022 by Oliver B.
Nelly the stylist took her time and did my hair right. The blow out and styling of my hair was great. Would recommend to anyone local in Culver City.
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November 2022 by Nicole P.
I'm black with 4C hair. Ethnic hair. Curly hair. At this point this is SEO. My hair came out nice and smooth in about an hour. I have went to other drybar's that claimed they can do black hair but took 2-3 hours and not as straight. This is a great option for me because I HATE washing and doing my hair and I prefer wearing my hair straight. The scalp massage feels good. This location has a diverse staff that can blow dry and straighten my hair without excessive heat. And for the price and availability, it beats getting a silk press every two weeks. I can also press my edges once I get home. I wish drybar would make a blow dryer attachment for ethnic hair because a round brush is not ideal for super thick hair. Will visit again
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October 2022 by Mayra P.
Did not want to believe the reviews but now I see why people complain about their customer service. It's the worse, I had scheduled an appointment, I'm glad I called to verify and ask about the style I wanted. Receptionist was extremely unprofessional was talking to me and laughing with others at the same time and when I asked if she could make sure if they have done that hair style or can do it she kept saying I would be fine that the person that was doing my hair is good, yet she mentioned right after that it's her first day at that location so she isn't sure who it is. When I asked her once again to just please ask she said okay and left me on hold, called back and never answered.
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September 2022 by Lauren Dobles
Stylist was great super informative and amazing. She took her time and was patient with my hair. I have super curly thick long hair and it looks absolutely fantastic 100% recommend and Request Leah if you have thick curly hair ever !!!!
