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August 2024 by Wooyoung Lee
Huge shoutout to Josh. Every time I need maintenance or had minor issues to fix, not only did he attentively examine what exact service my car needs, but also made sure to keep me in the loop throughout the whole process. Couldn't ask him for any more.
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November 2023 by Ajay K.
Thank you Tony, Arlene and Bryant for being able to work with my schedule and making sure I got the car delivered to me, this has been a great and stress free experience and thank you to Kervin who went on a test drive with me when I came down there!
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November 2023 by Anabel R.
I want to give a big thanks to Tony's team for helping me out. I didn't end up getting a car, but they were accommodating. Great team. Kervin & Bryant grabbed the vehicle for me & were so knowledgeable & answered all of my questions. Arlene was very friendly, and I would recommend anyone visiting this dealership come see them.
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November 2023 by Carlos A.
dan's the man ! he met me with a handshake and went above and beyond to ensure that i was not only familiar with my vehicle, but left completely satisfied.he took care of all the admin stuff before i arrived and took the time to help me familiarize myself with my new vehicle. i downloaded the volvo app and dan guided me through the perks of it. he even installed the temp plates on the vehicle so i wouldn't have to do it.thanks dan !
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November 2023 by Daisy D.
Dan was on time for our appointment and helped me finalize and turn in my "fleet vehicle". I'm looking forward to my new Volvo! Dan took the time to introduce us and show me all of the luxuries of becoming the new owner of my first Volvo.
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November 2023 by Wendy W.
Arlene, Kervin, and Tony were an absolute pleasure to do business with! Arlene was super responsive, straightforward, and didn't waste my time with any gimmicks or questionable business practices. And on top of that, she had the most competitive prices around. Kervin delivered the car to my residence, and he was an absolute sweetheart. He helped us get acquainted with the tech features, and even gave us his cell number with instructions to reach out anytime if we have questions about the car. A few days later, both Arlene and Kervin both made sure to check in to see if I had any additional questions. We received amazing service from beginning to end, and then some. I love my new 2024 XC90 Recharge and it's all because of Arlene and her spectacular team. If you're in the market for a new Volvo, do yourself a favor and reach out to them directly-- you'll save yourself both time AND money.
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November 2023 by Alex Z.
Absolutely the easiest and most pleasant car purchase process I've ever had! Tony and Arlene prepped an unbeatable lease deal for the exact XC90 that I wanted and Bryant delivered the car and paperwork direct to my home to save me the hassle of taking two small kids to the dealer. No hidden upsells, nothing sketchy, just straightforward and amazing customer service.Thank you!
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November 2023 by Sam G.
Dan Berning did a great job explaining everything about the car. The car was ready clean beautiful and he was very curious with the time and explanation of all the features of the new car. He is one of a kind appreciate his assistance.
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November 2023 by Matthew T.
Dan was fantastic. He helped set me up in a new car and made sure I was comfortable with everything before I left.
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August 2023 by Teodulo Duran
Very helpful...
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May 2023 by Google user
I had a terrible experience with Culver City Volvo’s service department. I ordered a new key for my car and they made a mistake with the programming so that my original key stopped working. I had to go back to the shop and waste another day to get it fixed. The service department was not very helpful or friendly. They did not admit their error or apologize for the inconvenience. They also questioned my honesty and did not listen to my feedback. I was not happy with their service and attitude. I do not think this dealer values their customers’ time and money. They need to improve their customer service and quality of work.
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April 2023 by Andy Kong
I had a terrible experience with Culver City Volvo’s service department. I ordered a new key for my car and they made a mistake with the programming so that my original key stopped working. I had to go back to the shop and waste another day to get it fixed. The service department was not very helpful or friendly. They did not admit their error or apologize for the inconvenience. They also questioned my honesty and did not listen to my feedback. I was not happy with their service and attitude. I do not think this dealer values their customers’ time and money. They need to improve their customer service and quality of work.Service: Auto maintenance
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December 2022 by Sean Ford
I've been to Culver City Volvo a few times now. The staff is friendly, helpful and fast. I am also happy with their communication. I am very happy with my overall experience with Culver City Volvo and will continue to use them for my xc90!Services: General repairs & maintenance
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December 2022 by Renee Milliken
Everyone there, especially Tony, Arlene & Dan were so helpful in making my experience a great one! I can't think of getting my cars anywhere else!!!
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October 2022 by Jerico Tiu
Very friendly and helpful.. if you want the perfect deal and want good honest advice. Go to tony.
