-
March 2024 by Kim Aubert
Short staffed? I find the same in all of the businesses I go to. The Staff are very professional and knowledgeable. Also extremely Courteous which goes a long way for me.
-
July 2023 by Steven Fisher
Nice convenient bank location.
-
July 2023 by CRIS LASOON
It’s Saturday June 17th and it’s 1:13pm in the afternoon and the Bank is closed. No notice posted, it’s not a holiday either. Bank hours say open till 2pm. Apparently they just make those hours up.Why is it important? Because when your vehicle loan falls on a Sunday or on a Holiday they aren’t open. Which in turn can lead to a late charge even though the loan and your account is at the same banking institution.Sounds like more Chase bs. Maybe it’s time for City Group.
-
March 2023 by Carla G.
I went to three Chase Bank branches today trying to open the money market account with an absurd amount of money. People are so lazy they walk back and forth without helping anyone I could not be helped in any of the three branches even though I waited 40 minutes in one of them ChaseON SEPULVEDA,Culver city.Chase Bank really sucks !!!!I guess the only good thing is that you don't need speak English to get a job there and you don't need to know what services they offer either. terrible terrible terrible
-
March 2023 by Ryan Beall
I have called 10 times to ask a simple question and no one is answering from 9AM-9:47AM...
-
December 2022 by Rodrigo Rodriguez
I really love my Bank. They've really protected me from scammers and other dangerous fraud online.I'm the kind of person that will be faithful to a company if they treat me and my finances as if I was a billionaire.Which I'm not. Anyways. I appreciate Chase. Now the CEO of Chase...Let's not go there and keep things respectful.To everyone working at Chase, Merry Christmas, Happy Holidays, and most of all Peace in your heart and love in your souls.✌️
-
December 2022 by Rodrigo “Rigo” Rodriguez
I really love my Bank. They've really protected me from scammers and other dangerous fraud online.I'm the kind of person that will be faithful to a company if they treat me and my finances as if I was a billionaire.Which I'm not. Anyways. I appreciate Chase. Now the CEO of Chase...Let's not go there and keep things respectful.To everyone working at Chase, Merry Christmas, Happy Holidays, and most of all Peace in your heart and love in your souls.✌️
-
October 2022 by Astrid Turcios
I wish I could give this place 0 stars. There system was down 2 months ago and they were not accepting withdraws or deposits. They directed everyone to the atm, I actually wanted to withdrawal with apple pay but my phone shut off. I asked any of the tellers if it was possible to just charge my phone 5 mins to give me enough battery to withdrawal funds. No one wanted to help except one very nice girl. She was grabbing her charger when another associate stopped her and didn’t allow her too. I think his name was Jimmy. If the system is down the least they can do is try to help people have access to the atm and make it easier for them instead of sitting around and getting paid to do absolutely nothing . 0 stars and won’t ever be coming back.
-
September 2022 by Brit M.
Absolutely disappointing service and a complete refusal to help. I have had 2 separate business accounts with Chase for years. I received notice that an account was put on restriction and would close within 2 days due to fraud concerns. I rushed to this branch to try to remedy the situation immediately instead of trying to deal with online/phone customer service holds. I explained the gravity of my situation & was told the only 2 business bankers are not in. No one would even help facilitate communication with Chase. They did not provide a recommendation for another branch, & had no willingness to check to see availability of business bankers at other branches. I am now on my way to my old branch.
-
June 2022 by Dan Chyan
This Chase location is understaffed and slow.
-
December 2021 by The Joint Culver City
We do our deposits here and have never had any problems. Employees are always friendly and very helpful.
-
October 2021 by Leslie A
Everyone here is always so nice the moment I walk in. I’m not only welcomed but I am asked about my day or if there is anything else they can help me with. I love their customer service here and the employees as well for being so great !!
-
August 2021 by Beti newold
Google says this site is closed and it is not closed. This chase bank is open!
-
July 2021 by Caritina Favela
Excellent Service, clean, fresh, comfortable and very safe... there will never be problems... I have been doing my transactions in this branch for years.
But in any of these there are very Professional and affable Representatives with good manners.
-
June 2021 by Irvin Arzu
phone service is less than acceptable
