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July 2024 by Wes Romero
The team and staff here are very helpful. Came in to get a laptop and left happy with the customer services I received here. They're honest, insightful, and very downright helpful.
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July 2024 by Harvey Dukes
Management sucks, no people skills
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July 2024 by Talita Destro Rost
Excellent place to buy electronics. There are different products and brands. There are some promotions at the moment.
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July 2024 by James Cornell
Once upon a time Best Buy was the place to go but now I go to Amazon..Best Buy has decided to sell junk
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July 2024 by Khai Nguyen
Such garbage customer service. Got a new laptop that wouldn’t even set up properly and they wouldn’t take the return.
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July 2024 by Ramon Z
The staff is nice. But the geek squad isnt. My computer wasnt turning on so I asked them to repair. So they then plugged in some new good wires and that ended up fixing it. And instead of telling us the problem. They said it was fine. I told them that with the wires i had at home didnt work. And theres did. Also wven though I barely had it for a week they refused to send warranty for a new one!!!
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July 2024 by Capitan Jack Sparrow
Everything it's ok but if you go to replace or exchange beware whit the lady manager from Geek squad, it's white, skinny; always complain before replacing so it's no a good place to return your staff.
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July 2024 by Kamla Pande
I , like many others, it seems, had an incredibly bad experience trying to exchange a faulty product at this best buy location. I had purchased a $500 sound bar three days prior from a location 2.4 miles away, which upon removing from the box turned out not to work at all. I took it to this location as it was closer than the one from where I purchased, but all of the service staff, including the manager were incredibly rude and told me that I must’ve drilled into the product to damage it. I’ve never owned a drill in my life. The manager then told me that I had to go to the store from which I purchased because “you can’t return a car to a different dealership than where you purchased it,” but like … OK except that Best Buy stores are not independently owned and operated… anyway, I took it to another store and exchanged it for a functional product no questions asked. Note to Best Buy and this location in particular – if you sell your customer a faulty product, just make it right.
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July 2024 by Matt Battle
I was pricing different items.
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July 2024 by Ryan Stockton
Needed an emergency usb to type c adapter for a film shoot. Employee got me what I needed and was in and out fast
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July 2024 by Chris Tarn
Great customer service!
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July 2024 by Arman Karabakhtsyan
Just went to this store to make a return. The guy the customer service refused it stating it expired yesterday, and the return window showing online for until tomorrow was for online only.
After trying to reason for a bit, I just left to another BestBuy which accepted it right away. Looks like this store have either employees who don't wanna do their job, or it's encouraged by management to refuse refunds (because they're other people with similar reviews).
And this is after spending $2k at this store few weeks earlier.
I'm going to avoid this BestBuy location.
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July 2024 by 6Speed Manual
They took over an hour to install a screen protector. Ruined my day. Takes 5 minutes everywhere else
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July 2024 by Paolo Chiarlone
Nice store for TV, soundbars and laptops.
Do not bother if you need a camera, their selection is almost zero.
They have some good helpful employees lately, so it is nice to talk to a human that understands your needs and helps.
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July 2024 by Sam Miake-Lye
Quick and easy for pick-up. Had the item ready and was out the door in under 5 minutes.
