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April 2024 by Samantha F.
Nice set up, workers are always available and ready to help. They give you their best recommendations based off scents you like. Great deals and coupons on their app. Located in the mall on the first floor, plenty of parking and easy to get to.
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March 2024 by Ashantae W.
I tried to return a item after 2 days I have a account and now I can't return they only want to give me 5 for a 20 plus item. Highly don't recommend the head manger was very difficult and unwilling to help. Won't be purchasing again
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February 2024 by J Trip
Never have item I'm looking for in store.
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February 2024 by Samantha H.
My rating is a reflection of one of the employees there. I believe her name was Kathy according to her name tag. I went to the store yesterday in hopes of buying some lotions for my granddaughter and found myself within hearing distance of this employee, who I assume to be a supervisor of some sort, verbally harassing another employee. She kept referring to them as “slow” and it was all just very uncomfortable to hear. I wish I would have intervened but I chose to leave the store instead. It’s s shame because being a manager myself I could never see myself talking to others the way she was doing. So disrespectful.
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February 2024 by Joyce Pruett
Customer Rep Danielle was the best. The store was very busy after the holiday and she handled the check out line and experience with ease and still friendly. Great multitasker!
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February 2024 by Fenny Sutton
Terrible Experienced. Rude customer service. The cashier was very rude. I forgot to ask her name, but her cashier ID is 3770297. When I forgot to input my phone # she acted very rude. She was giving a rude face and spoke very unprofessionally. Very disrespectful. I asked her to double the bag because it was heavy, and she said we don't double bags. I left the store holding both top and bottom of the bag because I was scared the bag would break. I regret I went to this location. Bath & Body works needs to improve their customer service in this location.
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February 2024 by Melanhye Cortes
It is an excellent place and good options to give a nice gift
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December 2023 by Fen S.
Terrible Experienced. Rude customer service. The cashier was very rude. I forgot to ask her name, but her cashier ID is 3770297. When I forgot to input my phone #she acted very rude. She was making a rude face and spoke very unprofessionally. Very disrespectful. I asked her to double the bag because it was heavy, and she said we don't double bags. I left the store holding both the top and bottom of the bag because I was scared the bag would break. I regret I went to this location. Bath and Body works needs to improve their customer service in this location.
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December 2023 by Mystyyy Kweeen
Nice gifts for Christmas time and great sale items!!! Very helpful and nice employees, too
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December 2023 by Sgt. Esquibel
I would avoid this location considering my recent experience, some of the associates are rude, condescending and disrespectful, this location definitely needs better leadership/management!
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December 2023 by Mia K.
The best time to shop here is for the holidays. They have an overwhelming selection of scents for soap, shower gels, body mist, candles, and air fresheners. There's a men's section and a new hair care stand. Relatively new are paper cartons of liquid soap to refill your dispensers. The store is big, and under the bright lights, glamorously festive. Love the foaming soaps and the shower gels last a long time. This year I noticed the best deal for hand soaps, regular $7.97, was right before Thanksgiving, for $2.95 each! On Black Friday, soaps and gels were Buy 3, Get 3 Free. It's the first week of December and hand soaps are now 5 for $27. However, all 3 wick candles are only $9.95, save $17! The employees are nice and helpful. One employee offered me a spray sample of a new candle scent, but they were otherwise low pressure. If you have an account on their app, they'll mail you coupons for 20% or 25% off and a FREE ITEM worth up to $15.95!
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November 2023 by Sun S.
The one star is only for Andrea, as a cashier she really must to improve her Customer service. She looked like she was in a hurry to kick us out, and there wasn't a line what in for her. I really was tempting to return all my purchase, all I am asking is respect. Management should talk to her about her attitude.
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October 2023 by Marissa B.
Top notch selection here for everything that you could want for home and bath products. I'm a loyal fan because of the candles and they have amazing deals and I always stock up because these winter scents are heavenly! Prices originally are high but the sales make it affordable to stock up and make sure your home has a beautiful touch to it. I have a cozy environment and this has become my go to for classic scents without spending an arm and legs! I will go to my occasional boutique store and splurge for the fancier smells but it can become costly. This place seriously has everything from romantic smells to warm and cozy to delicious edible food where you can feel wonderful going to sleep. It sets your environment to positive and I can even enjoy my sauna better with these scents. I highly recommend stocking up! It takes a bit of browsing to gravitate what to buy but it is definitely a fun experience! Customer service is excellent! Sales lady helped me find the right candle and scent and she was very patient and helpful. Then cashier was really understanding about the sale prices and helped me pick the best of the best.
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September 2023 by Auntie Queen
I went to see what they had new and I smelled some wonderful items!! The customer service was OK. The guy kept following me, asking if I needed help. THEN when I wanted to know were an item was, he POINTED to where it was instead of TAKING me to where it was. Weird, right? But he was nice.
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July 2023 by Myia W
The co-workers here seemed like they were ready to go home. No greeting. No smile or anything. Again, there was a single cashier so, of course, there was a waiting period. Two able-bodied workers stood at the entrance but only one cashier? Okay. Their items were neatly stacked, nice music playing at a decent volume, & the cashier was very nice and lively. We purchased a single bottle of perfume and it took longer than it should have. The cashier made the experience a lot more pleasurable—was a Black girl with glasses and braids.