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“I am a Business first pleasantries second person every time I come to this branch, my priority is to handle my business and be on my way as soon as possible. The staff here is always professional courteous. It’s a pleasure to work with Liz and Mr. workmen with any transaction. They are the most knowledgeable staff members at this branch and expeditiously handle, any banking transaction I required my 20 years as a member of LAFCU”
“All the Credit Union Branches have been exceptional in all the help I've needed. From the past to present all my needs have been met, also getting to know the tellers, to dept. Specialist to Management have also helped my experiences become what the are to date February 21, 2024, Thank You”
“Short staffed? I find the same in all of the businesses I go to. The Staff are very professional and knowledgeable. Also extremely Courteous which goes a long way for me.”
“Great service regarding fraudulent activity with my accounts.
Assisted in blocking active accounts and setting up replacements.
Michelle was sincere, patient and knowegable.
Highly recommended.”
“I had the pleasure of working with Brian Weimer, who helped me set up my business accounts. Not only was he the best banker I have ever worked with, but it was honestly the best customer service experience I have had in recent memory! Thank you Brian, you're the man!”
“I had the ABSOLITE MOST AMAZING customer service from Camille Gilmer. She actually provided more information in my situation than the banking institution that I have an active account. Camille is very pleasant. She took time in the midst of her busy scheduled day, without interfering with upcoming/ existing customers appointments. Her knowledge of resolving fraudulent banking and phishing transactions was impeccable. She gave.me real time PROFESSIONAL suggestions on how to potentially resolve my issue when Chase Bank told me to ignore the problem that t is nothing to be concerned about. I'm thankful that she was in today,, for her knowledge, her time and professionalism. With Camille, customer service still exist.!”
“Hat's off to this branch. New client, made an appointment for same day to open a new account. Friday afternoon, busy, Fred took me right away, everything done in 30 minutes! Very happy! I look forward to doing business with Wells Fargo thanks to Fred! Salud!”
“I love that this location has ATMs that are not locked inside a room that you need to slide your card to get into. This is only because I've noticed the secure rooms that do require you to slip your card to get in do not allow access during off hours when the branches are closed so for people like me with really whacky early mornings I can't access their atms. Now they I know this location is outdoors I know I can access my chase account at any hour of the day!”
“Took some cash in the atm. BofA has a security feature that if you use your card for the second time of withdrawing they will text and verify if you used your card or not which is good”
“I am regular customer at this branch with four accounts. The customer service here over the years has been very good. I have seen a number of the extremely harsh reviews here and I have not had the same experience at this branch. Vanessa Ramirez, in particular, and all of the supporting staff have been very helpful upon each visit and specific inquiry.”
“Thank you Albert Pulido and Merlin Ramirez who assisted me very well with our dormant account. I have read the reviews prior to walking-in and i was expecting the worst since I am from overseas and i was wary they will not be able to help me at all. But to my surprise Merlin was very courteous and assisted me all the way while being guided by Albert Pulido….thank you very much.”
“I lost my debit card and had to visit this Wells Fargo. I was waiting in line for 20-30 min there were only 2 tellers at the window. As soon as I got called up to karissa window she greeted me with an awesome smile. She helped me cancel my card but also set up my Apple Pay and use my temp card on Apple Pay. She was so kind and clear of detail.”
“I don't understand the other reviews. I have visited this bank every month for about three years. I find the tellers to be very nice and respectful. When I closed a checking account last month the woman (I assume the manager because she had the only enclosed office) I worked with was very nice and was able to get help right away. It's not very busy so it's a great place to visit.”
“I have always had good experiences in the several times I have had to go INTO the bank, as well as courteous and correct information given to me, over the phone. They are patient, professional and precise. A recent outing to the bank led to banking with Garrett O'Grady Relationship Banker. He was a perfect representative of the bank; friendly and responsive to my needs. He is a fine representative of the bank.”
“I had a feeling someone was off about the check so I took it to them. I can remember his name, but the manager was super helpful and patient with all my questions.”
Open 24 hours
3809 Culver Center, Culver City
Banks
“GO HERE!! have been a BOA customer for 10+ years and recommend this location! The employees are friendly and helpful. I have been to other local BOA locations that have not matched the professionalism and customers service like this one. Eda has helped me numerous times and always has a smile on her face.”
“The Manager was SO helpful while the bank /account services individuals seemed judgemental and were rude. They looked me up, then down and decided I wasn't worth helping The Manager however went above and beyond, helping me completely resolve an issue even after the bank was closed!”
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“Excellent customer service.Great atmosphere, fast serviceAnd the staff is very professionalThey take their time to provide excellent service.and you still get a cup of coffee and snacks are available.”