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December 2023 by Bill Cummings
This place is amazing and the staff is extremely helpful. I was able to compare pricing from a multitude of other retailers in all of Southern California and they were by far the least expensive. Furthermore their team, including the owner, helped me load my two 500 pound fireplaces into my truck by hand without the use of a lift gate. Can not beat that kind of customer service! Will definietly go back for any fire place, fire pit or BBQ needs!!!!
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June 2023 by Elsa G.
I started using my condo fireplace last winter and just had it cleaned. My handyman suggested putting colored glass in the fireplace to make it look pretty. I went to this local store, after calling to inquire about what I wanted. I was helped (disappointed I didn't get his name) by a store associate/owner who was pleasant, friendly and knowledgeable. He showed me what they had in store, but could place an order if I wanted something different. I made my selection in the store. In looking around, it seems they have everything anyone would want for a BBQ grill, anything to do with grilling and fireplaces. I was pleased to find what I wanted from patronizing a local small business, and not ordering it online causing various unsustainable sins along the way.
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June 2023 by mahara s.
ATTENTION!!! If your Fireplace is acting up BE AWARE..$380.00 to change the REMOTE!!! Supe® RUDE customer Service..From Culver City to Venice $125..$100 to TELL YOU you need to change the remote..$100 2 buttons remote+ Tax..TOTAL $380 and change...SUCH A RIP OFF!!!!!! Thanks God was only the remote!!!!! Called the only guy that answer the phone got a Rude Entiled Attitude with NO shame to tell you that the tech that stayed in my house down the street less than 20 MINUTES was justify to get that type of money!!!!NEVER AGAIN!!!! I SAW OTHER PEOPLE THAT HAD THE SAME 'TREATMENT"!!! AWFUL EXPERIENCE PLUS dealing with a RUDE man made it worst! NEVER ASKED FOR A FREE SERVICE AS STATED BY THE OWNER! BUT AN HOSENST ONE! Fireplace DIDN'T NEED REWIRING..IS NEW!THE OWNER STATED BELOW.a YARARARA MAMBOJAMBO TO SAY NOTHING!!! RIPPING OFF + RUDNESS.. Experience! STAY AWAY or you will feel like a sucker holdiing a FAT UNJUSTIFIED BILL..where without a plastic remote, down the street for less than 20m he charges $675 per hour..on a NEW fireplace! No Thank you! Down Below the Reply means nothing..blablabla..people are Not stupid.. as you think..anyway it takes some guts to pretend you deserved this kind of $$$$ ...wow!
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February 2023 by Lynda T.
We replaced our old, never-used wood burning fireplace with a gas one. Boyfriend painted the inside of the fireplace off-white, using heat resistant fireplace paint, and we ordered a set of the dark grey fireplace balls, to hide soot. Armand's sent out their crew to do the conversion and installation. (Fireplace already had a gas line going to it; they modified it and activated it). We got the remote feature, which is so awesome! Highly recommend!
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January 2023 by Harry Potter
Dylan is amazing guy always wants to help and give the best opinion and the solution to every problem . He literally have everything in the store very high-quality products , I always buy from him and I will keep buying from him for the long run. Thank you so much Dylan.
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January 2023 by Edward M.
Called before going to confirm they had a specific pizza oven in there showroom. They have a large selection unfortunately not the one I was looking for.
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January 2023 by Eliminator Spiderweb
I have looking for a good fireplace store near me and unfortunately I was driving into two different locations that not even exist Armand fireplace store is the only one that exist in this area and they have amazing product and amazing customer service discount available and they offered everything that needs regarding fireplace and grills
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December 2022 by Mark F.
Dylan and Rob here were instrumental in helping me replace the heater/fireplace at my house. Helped me choose the best model and even recommended the right folks to have it installed. Thanks guys
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December 2022 by Anzhel
Worse place ever straight scam. With attitude and rude to their customers. I drove 40 minutes to them to pick up a NEW grill and when I finally arrived they said that they sold it to someone else and was trying to sell me scratched USED grill for the same price! also when I asked them if it’s returnable or exchangeable for a new one in case if it won’t work since I’m paying same price they said NO plus was rude. If you decide to buy a grill do it online don’t go to them. You will waste your money here.
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November 2022 by Sahar Levi
I have looking for a good fireplace store near me and unfortunately I was driving into two different locations that not even exist Armand fireplace store is the only one that exist in this area and they have amazing product and amazing customer service discount available and they offered everything that needs regarding fireplace and grills
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November 2022 by Royal Cleaning Service inc
I visit the store and they have amazing customer service they have all the products in stock and they also have the best quality of fireplace products and grills I am absolutely satisfied from their service .I highly recommend to visit this place and check their product thank you
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November 2022 by Richard B.
Installers Keith & Jesse did an excellent job installing a new Napoleon Electric Fireplace at my place of employment
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November 2022 by Martina C.
I have to say I was so put off by the guy I spoke with on the phone. I mean did the thought immediately run through his head... oh a gal, let me see if I can overcharge the heck out of her for our services. I digress... I needed someone to come and install two pro sears in my Lynx Grill. Now I use the word "install" loosely, as it's hardly an install. You slide them in, but for some reason they were not locking into place. I didn't want to jam it in as the grill was very expensive when I bought it 18 years ago. It's in pristine condition and I didn't want to take a chance. Anywho... he said it was $125 to come to the house, plus labor and parts. So $125 just to drive 3 miles. He said it was going to require their special skills. This really got me! There's a YouTube video where a guy literally installs the pro sear in about 30 seconds. I just wasn't willing to take a chance myself and was willing to pay for the help, but I decided to look elsewhere. Found a guy who came over and popped them in for $75. Proof there are still decent people out there...
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July 2022 by sean j.
We went to many different fireplace Shops and dealt with different people and Couldn't find what we were looking for until we went to Armand's and had such a wonderful welcome and communication and interaction with experts who knew what they were talking about and knew how to help our situation converting our wood fireplace to a gas fireplace, they also had fantastic recommendations for the plumber who was also an expert and great to work with his name was Francisco Salas The whole experience was done and converted in two days work I highly recommend Armand's expert service and recommendations they had the best selection as well for fireplaces and barbecues
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June 2022 by Nicholas Dang
Very easy to work with. They did not offer shipment to Hawaii, but recommended a shipping service, and then coordinated directly with them for packaging and pickup. Payment was very easy through direct transfer from bank, and the pickup was the very following day. Impressed with the efficiency!
