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December 2023 by Rosa Paniagua
Men's shoes are too expensive.
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October 2023 by Erin McDermott
My husband and I came to return shoes that were purchased at another location and the shoes had to be mailed to us.Unfortunately, the shoes arrived and did not match my husband’s suit the way we had hoped.We came to this location to return the shoes 10/07/23 at 3:20pm.The woman at the front desk kept insisting we had to return to the original store to return the shoes and that the receipt shipped with the shoes AND the confirmation email receipt was not sufficient enough to return them.The receipt we had specifically said we could return them online, or to any Aldo store.I have worked in sales before and have known people do this to keep their store sales high. I believe this is what this location was trying to do. Especially since I looked through this store’s Apple Maps reviews and saw multiple customers having the same experience.I am hoping Aldo sends a secret shopper to stop this from continuing to happen to its customers.The sales representative was rude and dismissive. My husband and I left vowing to never visit this location again.We will be returning our order via mail, which again- why this store couldn’t make the return, but I can mail it directly back makes no sense. ?♀️
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March 2022 by Minnie Cole
Didn't have the shoes I wanted. I thought the sizes have changed to U.S. sizes no. I wear a 7 or 7 & half the salesperson said I would have to wear a nine, and the shoe didn't feel comfortable. No thank you
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February 2022 by Michelle L
By far the worst Aldo storeFour workers on the floor and they’re just chitchatting and rude and they don’t greet the customer !The two visits were exactly the same I felt so uncomfortable . I don’t know the rest of the girls name but I do know one of them and it was Stephanie because I have her in my receipt .. I went to century city to do my business by far the best customer service and Jose was amazing he made me feel so welcome and help me with my purchase.. Culver City manager needs to do something about this employees if they don’t want to be kind to the customers why even be there. No one deserve this treatment!
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September 2021 by Brian Jones
Wife said don't buy because they never greet me or her...strange but I left ...spent my 200 dollars at Macy...lol...I did notice the cold shoulder treatment but I wanted those shoes..
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September 2021 by Judy A
Never go wrong at Aldo's
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May 2021 by Nina Wells
Limited selection.
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April 2021 by Linda Walker
It was fantastic. I received confirmation my order was delivered directly to the store for pickup. Convenient because you don't have to babysit your front door waiting for a delivery. Great customer service ?
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October 2019 by Nancy Cardenas
love their shoes
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September 2019 by Sonia Garcia
Just got some stuff here. The staff is so nice and always get you items that have not been tampered with from there stock.
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September 2019 by Jose Gonzalez
Very helpful staff
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April 2019 by Mo Sa
I also have a wonderful experience at Aldo. The employees are always very nice, courteous, and helpful. I like the purse selections. There are a lot of varieties and the sales are very good.
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January 2019 by Verselle Myvett
Love everything in there
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November 2018 by Alicia Davis
For men...Decent shoes. Decent selection.
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November 2018 by Masz Verde
Plan on shopping there didn't today but next time I will. Great customer service too.
