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February 2024 by Omar Arcos
Everything is fine
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February 2024 by Grecia Ramirez
It was easy
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February 2024 by zenaido zermeno
Great job, employees were very helpful and friendly.
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January 2024 by audrey aguilar
Customer service is great at the Cudahy Ca. Location of i call or go in person i have been treated with respect and employees are very pleasant and great with explaining and I’ve never had issues at this location filling up my propane ….. Able great customer service thank you
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December 2023 by Mo
This U-Haul sucks gigantic monkey balls. First off, Lakieta, cut the attitude. Not sure why they have an employee who's visibly and audibly uninterested in being helpful or a good employee. Says a lot about management. This location literally made me not want to rent uhauls anymore, let alone from this location. And I've rented over 10 uhauls this year alone. The only redeeming quality this location has is its owner Rene is a nice guy. That's it. U-Haul doesn't know what they're doing, literally half the company thinks one way about their policies, specifically regarding tow hitches. Penske here I come, U-Haul GFY.
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September 2023 by Maria Flores
My experience with the U-Haul company left much to be desired. The truck I rented had several issues. Firstly, the strong odor inside the truck gave me a headache, making the whole experience uncomfortable. Moreover, the truck itself felt sticky and unclean, and it was clear that it needed maintenance.To add to the discomfort, the truck emitted a loud and embarrassing squealing sound that drew unwanted attention. Additionally, the low-pressure warning lights were activated, indicating potential tire issues.Overall, I found the truck to be dirty, dusty, and in need of proper maintenance. This experience fell short of my expectations for a smooth and hassle-free rental.
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July 2023 by ZAGE NOW
Absolute horrible service from Lakietta Adams she has the worst attitude I’ve seen in a while.. I am very fulfilled with the service of the Uhaul and returning it the next day but this girl’s attitude was horrible I caught her rolling her eyes at me a few times and seems like she doesn’t even want work here I really hope she is disciplined or possibly let go
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March 2023 by fabian mauri
Well.. Only 1 person working, and not even a comment about how long the wait. Not even a word from the 1 person there. Rediculous.
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January 2023 by Tito Delgado
They charged me $274 extra due to mileage. What a rip-off. So in total i ended up paying close to $400 for 3 days.
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December 2022 by Vanessa D.
never return your s*** here horrible customer service would never come here again even if it is the last option
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October 2022 by Rapha 001
Poor management and listening skills. Went to Uhaul one week in advance to reserved a trailer to help move my son to college. When I got there one week later they forgot to reserve and blamed me, they wanted me to go to Lynwood at 4:30pm on Friday. The manager was sitting there and came over to help me. I told him my problem and called his employee an incompetent f@$, was upset it was Friday and needed to take my son Saturday morning to Arizona, that was the ONLY thing I said. Manager threatened to refuse service if I said anything else. Needed the trailer so kept quiet. Manager NEVER apologized even though I had paper work. When I brought the trailer back they wanted to charge me extra fees but I had my paper work so they had to bite it. Never trust this place bunch of liars and incompetent people. Problem NO place to complain about service!!!
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July 2022 by Ali M
3::21 pm SaturdaySuper bad customer serviceI will not recommend they don’t like to helpThey are super rudeMUY MAL SERVICIO!!!!!!!Horrible!!!!!!
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March 2022 by Zotig Life
Terrible customer service. Went to the office, nobody was there. The gentleman in the back office seemed like he was zoned out and when I try to ask him for help. I was just not heard.As well as, when I was finally assisted. The staff are rude and don’t want to deal with you. This is my first bad experience with U-Haul who I have been doing business with for five years.Choose a different location!
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January 2022 by Joanna S.
Be careful with scammers!! We rented a uhaul today and when my dad returned it, they tried to charge him FIFTY DOLLARS for supposedly gas shortage. My dad is an elderly man so they were probably trying to take advantage of him but my father is a smart man and had a receipt showing the gas reading that was given to him in the morning before he started driving the truck. Be careful and take a picture of your gas tracker before your drive off the UHaul location!!!!
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December 2021 by Jorge Covarrubias
Bad service, go somewhere else. Don't waste money at this location.
