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February 2024 by Reginald Taylor
Good customer service very knowledgeable information!
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August 2023 by Germayori Romero
Excellent service, good promotions, they care about the customers and they always have good music and the store looks clean, the manager helped me with everything I needed and all my questions, thank you
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July 2023 by Veronica Camargo
I'm usually satisfied with this location but I went in today, I needed help and the worker didn't speak English. My Spanish isn't that great. She couldn't help me.
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May 2023 by sarah ramirez
Really bad service. The man who worked at this location recommended a phone that supposedly would work for me. Went home and try downloading apps and it wouldn’t allow me to download the apps that I needed it. Went back within minutes of purchase to ask for a refund and he said he was only able to refund me 10 dollars for the phone I had just purchased. A phone that he recommended. Really bad service. Don’t recommend buying phones from cricket
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April 2023 by Adam Ferencszi
Terrible terrible service. The lady who works here has no clue about anything, refers you to the bionic store and doesn't care about her job or customers . Cold and horrible customer service with poor quality devices and plans. Their Unlimited plans don't work or have signal in many areas despite you paying for them.My family and I switched and man can you see the difference.This business and cricket in general should not exist anymore and should shut down.It used to be better when Ruma or Fabiola worked there because at least they had good people skills. But the new staff is ridiculously inept, incompetent and indifferent.We chose cricket because it used to offer inexpensive but good plans. Not anymore.We're glad to have left.
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March 2022 by Mercedes Gaeta
I never leave bad reviews but I had time today. I’d give this location 0 stars if I could. I called this location today asking to be emailed statements from previous months and the manager told me she couldn’t do it even though I told her I called their specific location many times before and they were able to pull up statements from months before, she just didn’t want to be bothered by it. She kept telling me to call customer care and I told her that experience would be painful, they never know what you are asking for and it takes so much time. I was polite to her and asked if she could just double check with someone but she said the system updates and all the statements from last year don’t exist. I have NEVER heard of such a thing and it turned out to be a lie just as I thought. You can tell when someone just does not want to help you.For anyone experiencing similar. I called a location on Beverly Blvd. and spoke with David. I can tell they were probably busy, but he was happy to help me with getting statements emailed to me from previous months. Time is valuable, and I’m just thankful that there was someone willing to help me with this !***Update: This is still an ongoing issue. I called and talked to Jessica and she said it is against policy to help me with this request and told me to call customer care. Yet David so kindly helped me with this again today for the last couple months.*^^^David transferred to the Gardena location and he is now a store manager. Definitely earned his position and is such a huge help !!
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July 2021 by Maria Alejandres
Would like to comment very helpful representative took the time to help me.
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March 2021 by Ana Ramos
One of the best Cricket stores I’ve ever been too. They always solve my problems. Thank you
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March 2021 by Maxy Dicante
I love this place they are very helpful , i love the serviced they provide definitely i recomend this place.
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February 2021 by Rebecca Gerarden
The girls there don’t even look like they want to help you they just fake their friendly service I saw them whispering to eachother which I thought was disrespectful never coming back
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February 2021 by Primo Alegre
Great Customer Service Well Appreciated ? Thanks
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September 2020 by Your Channel
Amazing staff and fast
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September 2020 by Fely Ortega
The best location.
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September 2020 by julieta aguirre
Best service
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August 2020 by Jse .J
Great customer service ! The crew is amazing and really helpful, Jose is a helpful, nice and good looking employee he helped me out and made the process so easy, will definitely be recommending to family and friends!