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10AM - 4:30PM
11461 San Pablo Ave, El Cerrito
Shipping Centers
“J B Services is our one-stop print company. Beverley and her team have always done a fantastic job with some pretty complicated orders. If you have a print job you need done right the first time on time, contact JB Services!”
“I am so incredibly grateful to all the people who work at this particular store. I have had a lot of problems with my knees while waiting for knee replacements and have been unable to come into the store and bring my Amazon returns! They have been kind enough to come out to my car, retrieve the boxes/packages, carry them in, return everything and bring me out the receipt. They have done all this with a smile, so kind and thoughtful and so patient. For someone who needs a little extra help it is so nice to be able to count on them. This is why this store is such a success. I will never go anywhere else. Thank you, thank you.”
“Best customer service I have ever experienced… no, seriously!
Staff are always polite, cheerful and they go above and beyond to get your needs met in a timely manner. I come in here all the time and I’ve notice that staff and kind and friendly not only with me but with everyone who comes in.
They answer question and resolve issues without making customers feel rushed or like a burden. They truly rock! I wish more stores had a team like theirs!”
“The nicest people in town own this business. They are so helpful and kind. I have had a mailbox here for at least 10 years. Even when I moved out the area I still kept my box here because of the customer service. When I moved back to town I was glad I kept it because the word was out that this is the place to do business. I absolutely adore Tim and Marry Tess. Now their children work there too and they are the sweetest. The apple did not fall far from the tree. If you need a mailbox, copy service, or if your mailing something off, please go here and do business with them, you will be glad you did.”
“The employees are genuine in their service Every time I come in. Very refreshing to be treated as a valued customer.
Not found in customer service
Businesses. UPS
Please let them know how valuable they are.?”
“I love the efficiency of this DHL outlet. After researching several locations wherein I could trust my family's precious documents to send out overseas, THIS place consistently answered the phones for questions BY the owner himself AND it felt safe that he has had an ongoing relationship with DHL for 20+ years! Other DHL outlets closer to where I live never answered their phones or had questionable dependability. In the middle of a busy work day, it was worth it driving the extra few miles.”
“I am partially blind. I needed help making copies . A young man named Christian was exceptionally kind & went above and beyond to make sure I was totally taken care of to my satisfaction.
He was such a God given blessing I can see why his name is CHRISTIAN! Blessings to you!”
“Super efficient notary, mail service, and live scan fingerprint vendor. The lady behind the desk informed me where to wait for fingerprints and the technician knew exactly what he was doing and got me in and out in about 5 minutes. Highly recommend!”
“I have never had a bad experience at this store. Lines who cares. Go somewhere else, it’s the only one in the area. Everyone there always friendly and helpful. I have read no valid complaints. It’s usually ones who complain about everything and feel entitled. Like why complain about lines??♀️??♀️ and the owners have been very nice and helpful to me also. 5 stars from me. More if I was able?”
“I had a great experience getting a document notarized. The notary made an appointment with me, I waited a few minutes at a table, she came out and I was done in 5 to 10 minutes. A pleasant and efficient experience!”
“I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.”
“Always great customer service. The people that work there are sweet and friendly. Sometimes I’ll be next to a different UPS location and will still take time to go here just because of how people are. Thank you guys! <3 Keep up the good work!”
“I love the agents returning this is so easy and fast here the only thing is they need to change their sign for their hours many times I’ve come at 9 am and no one is there they open at 10 ish”
“I like that Staples is staying in my area as a brick and mortar store. Other office supply vendors have left over the years and I appreciate this store a great deal.”
“Everybody please note that the AC post office opens at 2:30pm (not 2pm) for the afternoon hours, per the sign on the door. Google and every other is wrong when they list 2pm as the re-open time.”
“A much smaller post office with only one worker in the front but you'll get the customer experience that is severely lacking at all the other nearby post offices. The postal worker today was amazing. She was very nice - explained everything with detail and patience when I had questions. This office is a little more out-of-the-way for me, but I'll be using it regularly.”
“I like the customer service, they are very kind and patient girls. I recommend it, I travel from San Francisco there because I like people to be friendly and they are”
“So far as I'm waiting there is Noone here. Opens at 8am on the door. It's Wednesday. It's currently 808am and still closed. I don't think I'll be waiting here for much longer. There are plenty of ups around.....”
“You are most welcome and it was well deserved I did not know I had to bring my own box and everything that goes along with that to send it back out to Amazon but the girl there was extremely nice and polite and jocular in a professional way, and she explained to me step by step what I had to do.. I met a teacher there and I asked her if she ever heard of latch hook and she told me yes and they had them there, I haven't had them since I was 11 when my nana taught me, so I ended up buying two of them and I came to find out I have not forgotten how to latch hook, my nana, may she rest in peace, would be proud I also found Pop Rocks it's a candy which I haven't seen in about 40 years. I dealt with the evening staff, they deserve a raise, at the very least please tell them thank you. I'll definitely be back. Always j. A. S.”
“So far, we have no bad experience with Atlas Shippers International. Nothing was missing in any of the boxes we sent since. But our experience doesn't guarantee of perfect performance from the company because we don't know the future.”
“I don't usually call USPS locations stunning, but I've multiple times been pleasantly surprised by how kind, helpful, and patient the staff here is. I've been to many USPS, and had to write many unkind reviews to warn others of what to expect, but here, I can only assure fellow reader that you will be repeated with respect and care no matter your state of hair in disarray and permanent Covid pajama uniform.”
“I recently visited this UPS Store and was impressed with their customer service. The staff were friendly, professional, and went out of their way to assist me with my needs. It’s refreshing to experience such positive and helpful service, especially when compared to other stores where the personnel can be rude and bad-humored.”
“We had a big printing job. Chris and Steve helped us and they were truly AMAZING and so helpful. I have never enjoyed working with Fedex this much. They made a stressful job easy. Thank you for your hard work!! ??”
“Just had a knock on the door from our postman Steve. The post office found a package that should have been delivered tonight. He brought it to our home at 8 PM. He delivered our mail at 5. I think he was probably at home and he delivered it after hours. Thank you for going above what you needed to do. We live on Dundee.”
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“This was my best experience with the UPS store. I wanted to thank Santos for his wonderful service. He’s super friendly, fast and cooperative. He is multifunctional and takes care of all the customers ASAP.”