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August 2023 by Kaleigh Elias
Good storage run by good people. Had to use their service a few times throughout the years of living on the mountain and it was always the best price and location.
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July 2023 by Helen N.
Friendly and accommodating. Storage unit was clean and dry. I would use them again. We stored boxes and furniture for over a year and a half with no damage.
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October 2022 by Alex Rendon
I went hiking at the Heart Rock Trail I lock My keys inside the car the manager from this place gave me his wifi pass word so I can Call a toe truck since You loose reception up there Thank You Sir
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September 2022 by Virginia M.
Thanks to Lou and his staff, my very challenging move was made easier. I am grateful they offer Uhaul and provide great service. They are courteous and friendly, helpful and kind.
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April 2022 by Brandon Burgess
Super friendly, great place
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March 2022 by Esa R.
I want to give a big THANK YOU to Kerry at Mountain Storage. I think his customer service was amazing and his professionalism is top knotch. I needed to rent a storage unit last minute after a big move, Kerry was so reassuring and was able to help me. He had the unit set up in a matter of minutes and I was able to finish the move. I can't say enough good things about my experience and I am grateful for his help.
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November 2021 by Gavin Adams
Great customer service.
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October 2021 by Cindy B.
Tried to rent a U-haul. Scheduled a pick-up window for yesterday and made the ~20 minute drive over only to find no one at the location and phone calls went to voicemail. Got a return call a little later. No apologies or explanations for the missed appt, but we went ahead and rescheduled the pick-up for a -30 minute window today. Also confirmed it about an hour before the scheduled time. Yep, that's right, once again no one at the location or answering the phone. It's about an hour later and no one has returned our calls. We are now scrambling to find a truck for tonight.
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September 2021 by Allthereis Islove
Kim is wonderful.UHaul decided the day prior not to honor our reservation as scheduled a week before. Then after waiting on hold 44 minutes the UHaul rep hung up on us. I called Kim at the location pick up was originally scheduled, Mountain Storage. She empathized (so important for good customer service), patiently cancelled that reservation & helped me make a new one with pickup closer to the originally scheduled location. She was friendly & helpful.If UHaul screws us again, it won’t be for her lack of effort.Thank you Kim!?Hey UHaul,“You know how to take the reservation you just don’t know how to HOLD the reservation & that really is the most important part of the reservation; the holding.”- J.S.
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August 2021 by Heide Nichols
Kim the counter person is helpful, kind, and very efficient. We rented a U-Haul quickly and she had cards there of people who could help us lift and move stuff so it went quickly and (for moving especially) painlessly! I highly recommend this place.
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June 2021 by Valerie Hrabak
It's so so
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May 2021 by Connie Goe
I have used Mountain storage for the past 8 years. I'm very happy with the staff especially Lew who has helped me out in the past. Very clean. Thank you.
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April 2021 by Marsha Jue-Barrett
Still waiting for a storage unit.
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March 2021 by Lala Stephens
This is the 3rd time I am using the mountain storage, I have always been very happy with their service. The units are clean and specious , and the prices are reasonable. I highly recommend it.
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November 2020 by Una Leggett
I like The way Lou handles his self so professional and friendly
