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December 2023 by Lori S.
Very good Customer Service and I received my Cans ASAP UPON MOVING IN... I have no Complaints ......on time ALWAYS! Every time I've Dealt with this Company they have been EXTREMELY professional No Complaints from ME! I understand they have a lot to deal with here on the mountain, and they do so the best they can! Everyone HERE MUST UNDERSTAND That Between the weather, weekenders, etc, there's always going to be issues... PEOPLE! No matter what your situation is... stop and take a deep breath ... up here on the mountain we live in utopia! LET IT GO!
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October 2023 by Jim
Service is inconsistent, rates keep increasing, the trucks definitely aren’t seeing the money from our increased rates as they all sound like beached whales as they break going down the road.Measured the -dbm coming off them coming to a stop from in my house and it peaked at -91dbm. Poor drivers unless have advanced hearing protection will be deaf before they retire.Maintain your truck a little better please Burrtec.
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October 2023 by Andrew
I was just notified that Burrtec will no longer dispose of green waste for the mountain communities unless you pay an additional $27 to have it hauled away once each month. Nice job charging more for less service.
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October 2023 by Stuart Trautenberg
Answer your phone to help customers please! It seems to be a black hole and no one ever answers the phone. Thank you.
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September 2023 by Tim Bebee
My mom has been here in Crestline since 1995 and my grandparents since 1986. My mom is very very sick and most of the time they will help her get her trash off her property knowing she can't do much around her property. Thank you guys it helps her and her family to look out for her.
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September 2023 by S R.
Is anyone ever over-the-moon about paying for across the board community services? Me either. However, these guys & gals employed with Mtn Disposal need to be recognized for their unfun hard work. Overall, the Mtn Disposal field crew are courteous even though their job is laborious, unpleasant, and challenging -- everyday. I speak from more than 30 years of residency. When I say, "thank you" and "have a good day," to them... the response is always positive. Blah, blah, blah and thank you for reading this post.
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August 2023 by Richard G.
I am not thrilled about paying for months when we are not creating trash in the mountains. BUT I am thrilled that on the weekends I can get rid of trash/garbage and NOT pack it into my car for a 100 mile drive to my flatland residence. OR I can take it direct to the dump during the week. Yes I need to drive, but I don't need to have the squaller around me..... 20 bucks a month average is not that tough if you can afford a vacation house in the Arrowhead area.
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July 2023 by G Leebolt
Awesome! Here in Crestline our trashman gathers trash cans from the 94 yr old man's house by walking into his parking enclosure to pick up and drop off the older man's cans for him. You guys are the best, & you make me smile every Friday when I can watch this go down.
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June 2023 by Julia M.
Horrible service. When you have no competetion and the state forces everyone to pay regardless if they actually show up to pick up your trash every week or not this is what you get.
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April 2023 by Kimberly Putnam
C.J is awesome! Always friendly, always happy, during pickups.
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November 2022 by India M. Clamp
Thankful for live people answering phones and in-town hospitality imparting positivity in all things.This is a regular service that is also philanthropic to the communities in which it serves. Auto-pay is available and you can set this up on-line or call direct.Recyling program in effect and container are provided at no charge. Programs range based on your particular needs---from drop off to pick up. Grateful I am (sepsis in any form is bad for health).Service: Trash removal & disposal
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September 2022 by Neodly Eis
Nice people, quik and easy to use the self disposal trash receptacle, helpfulAnd kind workers there, really impressed with the operation!
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August 2022 by April Renee Bailey
Very helpful and were able to take the recycling.
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July 2022 by Kimberly Griggs Carr
Burtec and employees are great. I am very thankful for the ease of being able to take trash and toss it here if I missed my weekly pickup (which is a normal occurrence lol) or if I have too much to put out or if I just want to clean out my car and happen to fill a garbage bag full and need somewhere to throw it away while I'm out and about. ☺ not to mention, how amazing is the trash drop off they have at the high school on the weekend? ALSO an added bonus and lovely thing they do as it is MUCH closer to my house than the main office site in Crestline.
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July 2022 by LA Jones
Bad bad bad. They have a monopoly on Lake Arrowhead and they tried to extort money out of me for an “unrecovered barrel“ the barrel is there it’s been there they keep sending me letters harassing me trying to extort money out of me. Your barrel is there folks just go get it. They’re reply “we can’t step onto the property“ it’s not on the property it’s on the road. Next stop the Better Business Bureau
