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August 2024 by Richard Perasso
I've been going to valley Mercedes in Covina for a long time.I have always received good service.
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August 2024 by Robert Talbot
Great service. I have dealt with Rod a couple of times and he has been nothing but pleasant. Great explanation of service being performed for a fair price.
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April 2024 by Jan-Mitchell Zerrudo
This place is great. Had my prepurchase inspection done here and they found a failed parking brake part that was missed at the dealership, which got fixed within the warranty period. Later when I had some major strut issues they handled it directly with the warranty people and had it ready in less than a week when they were already super busy. The shop also has a quiet, clean place to work if you need to wait it out on-site while they do the repairs and maintenance. Big fan of Rod's professionalism and courtesy, and Dino's expert repairs. Will be a dedicated customer for many years even though there are closer shops and dealers in between. Glad I take my car here to Valley.
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March 2024 by Somaira H.
Best customer service all around , quality work is excellent , never trying to over sale services , always very honest, super clean shop and prices are great thank you guys see you next time.
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November 2023 by Stephanie Millare
Always friendly and do never had any issues with any service we've had from them. Would recommend.
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October 2023 by Lady Di
Excellent customer service. Very professional and friendly. Pricing is reasonable.
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September 2023 by Jeff Frank
Dino and Rod are honest people
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June 2023 by Stephanie Colacion
Always friendly and do never had any issues with any service we've had from them. Would recommend.
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May 2023 by C G.
Mr Rod Carry at Valley Mercedes had save my life for fixing my car problem. I was in another place to quote how much to fix my car problem. I was told it's about $4000... which would definitely break my bank and I really didn't want to sell my car yet and I can't afford to get a new car. So I found Valley Mercedes. Rod immediately checked, quoted and ordered parts for me. The price is affordable and reasonable. After the parts arrived in few days, I dropped off my car at 7:30am, they fixed it within a day. Rod is indeed super nice, very responsive, follow through every single step. Thank you so much for this!!
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February 2023 by Louis Fan
Rod is an honest person and we appreciate his work on all our Mercedes. He would tell you which services are considered "overkill" based on his decades of experience. On top of that, his prices are extremely reasonable. think about this, there's a dealership literally few miles away, but everyone i know who owns a mercedes in the area prefers Valley Mercedes.Services: Vehicle safety inspection
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January 2023 by Mike Boulos
Great service really Knowledgeable And prices a lot better than a dealer
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December 2022 by Kathy Asencio
Always a wonderful service at Valley Mercedes. Top notch, would highly recommend for your auto service.
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November 2022 by cordero j.
Purchasing a Mercedes Benz is one experience but having it service by the best of the best is the reason why you would want to own one forever. I've been going to this top notch service center for the past 14+plus years. The entire team is completely professional and genuinely HONEST. Their quality of service has ensured me to never leave me stranded especially during my routine trips to Baja California (Mexico) since reliability is extremely important! This amazing team at Valley Mercedes is completely organized and structured to get you in and out as quickly as possible without taking any shortcuts in their service. Stop by and take a look for yourself- Guaranteed you will Never be disappointed 2004 MB C320 sport (performance is excellent)
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November 2022 by Juan Hermoso
I'm
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October 2022 by Ruby Z.
I went to Valley mercedes to have my brake pads changed. As usual, they went above and beyond in taking care of their customers. Thank you again Rod for being the best!!! All of you in Valley Mercedes are the best!!!