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August 2024 by Chris Hele
I recommend Phat's!
They offer great cars and trucks at fair prices and offer excellent service.
They installed a new sun visor at no additional cost, two months after we purchased a truck, because we had a verbal agreement. They keep their promises!
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August 2024 by Anna Ponce
Great guy, great cars. Miles just suck!!!!!
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August 2024 by Jesse Diaz
I bought a 2000 civic and returned it the next day because of highly probable transmission issues. Before buying the car, I bargained for a free, full refund if the car didn't meet my expectations. The normal cost for this is $350 in this dealership. I got it for free and I'm glad I did. The transmission cruised at 3,000 rpm at about 68 mph. It seems the transmission was starting to slip or slipping already.
Thankfully, I got my money back in less than a week
My biggest issue is that I caught phat on a lie. The dashboard lights didn't all work, and he tried to trick me by saying they only turn on when there is something wrong, but I know that all the lights must turn on when the car is first turned on. He tried to be shrewd but failed.
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July 2024 by Christopher Vivar
Extremely experienced and helpful people here, Alexa and Phat are very knowledgeable and offer the best prices, 10 out of 10 would definitely recommend.
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May 2024 by Leo Gonzalez
Nice girl
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January 2024 by Kewel Singh
PHAT LIEU owner auto group, very honest guy ,I buy again car from him , very helpful excellent service,
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October 2023 by Jennifer Riddle
I had one of the best car buying experiences working with Phat, the owner. He is honest and knowledgeable about the cars he sells. He does all the repairs prior to selling the car. He even uses quality parts when doing the repairs on the cars. The car I purchased was missing the spare tire and tool kit. He made sure to have one in the care when I picked it up. The car was advertised at a lower price by accident, but he still sold me the car at the lower price rather than trying to sell it at the higher price. What a nice guy! I am so happy with my purchase. We may just go by to visit Phat, he was such a great guy.
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September 2023 by Tara S.
I used to like Phat's, until they lied to me. I originally bought my Prius from them because a close friend recommended them as a trustworthy dealer. Unfortunately, when I recently came back to have an oil change done, they STOLE ONE OF MY HUBCAPS!!! Before the service, Phat asked if he could remove them. I told him "no." Guess what was missing after the service? One of my hubcaps. I didn't have time to argue or have him put it back on because I needed to get back to work ASAP. Instead, I decided to just write a negative review as consequence for lying and stealing. I'm never coming back. They should know better!
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September 2023 by Peedy Alexander
I C MY REVIEW WAS TAKEN DOWN. HE'S A GOT DAM RIP OFF! SMOOTH AT THAT! HES CHARGING US $100 A MONTH FOR TWO YEARS ALONG W/US PAYING THE FINANCE COMPANY. THE HONDA/ELEMENT 2008 IS LEMON. EVERY SINCE WE'VE HAD IT. ITS BEEN PROBLEMS. THE WINDSHIELD WIPERS, THE BREAKS, THE PLUGS, THE CATALYTIC CONVERTER (2X'S) DRIVER LIGHT BLINKING (MEAN THE TRANSMISSION GOING OUT) THE DOOR BELL KEEPS RINGINGING. WE TOOK IT BACK TO HIM FIVE TIMES. THE ENGINE LIGHT CAME ON AFTER WE HAD IT FOR A WEEK. HE FIXED IT WE HAVENT HAD A MOMENTS REST W/THIS VEHICLE. MONEY, PARTS, REPAIRS N MECHANIC FEESWE REPIRTED HIM TO THE LEMON LAW. BEING THAT HES CHARGING US A CAR PAYMENT. WE WOULD HAVE TO TURN HIM IN TO THE DEALERSHIP FRAUD LAWYER. HE WOULD LISE HIS LIT LICENSE N PAY ONE HELL OF A FINE. HES A SLICKSTER/ TRICKSTER. I DONT DRIVE THE JUNK. WHEN WE WAS DRIVING IT. PARTS WAS FALLING OFF. ONE TIME IT WAS SHAKING SO BAD WE THOUGHT IT HAD PARKINSON DESEASE. UT WAS THE PLUGS. RUSTED. ONE WAS STUCK SO BADLY IT HAD TO B CUT OUT. I HAVE MORE PIC'S N PIC'S IF THE RECEIPTS IF THE PAYMENTS WERE MAKING TO HIM. WERE THINKING ABOUT REPIRTING HIM TO THE DEALERSHIP FRAUD LAYERS N TO THE FINANCE COMPANY. HES A FRAUD!I DONT BELIEVE NONE OF THESE FIVE STARS FROM ALL OF U. STAY TUNE. LETS C IF HE REMOVES THIS REVIEW LIKE HE DID MY FIRST ONE.RAUL N PEEDY,
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September 2023 by Donna Anderson
Sold us a lemon never again ??
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September 2023 by Kenneth Gonzalez
They are honest and detailed
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September 2023 by Usman Hanif
I bought a car from Phat in 2021, after driving for a bit initially, there were some issues that popped up, however Phat took care of it all promptly under the dealer warranty. Since then my car has been running great.
After two years of no issues at all, I had an EVAP code pop up recently, this was specifically an issue for me since my car was due for a STAR smog test in less than a month. I brought the car to Phat and explained my situation and he quickly diagnosed the issue.
I dropped off my car for a few days while it got fixed, and afterwards Phat got my car smogged for me as well. Additionally, for the few days that my car was in the shop, he gave me a loaner vehicle (free of charge) so I did not have to miss work.
The experience I have had has been nothing but positive, even years later Phat takes care of his customers. If you are in the market for a used vehicle, I can honestly say that there is no better place than Phat's Auto Group.
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August 2023 by Eddie Pena
Owner is friendly and nice and not pushy. Most car dealers are sticklers with price right now which is unfortunate but the owner makes up for it by fixing whatever is wrong with the car. The owner is a Toyota mechanic and he knows his stuff and is willing to work with you. Recommend this place.
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August 2023 by Pejettee A.
I have read the reviews on Phat's Auto. I'm quite sure all of his cars isn't good nor bad.First of all, we bought a Element/Honda from him about 8 1/2 months ago. Every since we have had nothing but continuous problems. For us to be making two car payments a month. One to the finance company n one to him. Never missed either payments, never been late Engine light after driving it for a week. Brakes, was extremely bad, oil never was changed. Windshield wipers fell apart. Spark plugs was so rusty n old , one broke off, had to cut it out. Car start shaking from out of nowhere like it had parkinson desease. Oil is leaking. Driving lights was so dim, we couldn't drive at night. Finally we purchased brand new bulbs. Catalytic Converter was replaced w/a cheaper converter. All it did was make noise(took it back to Phat's, he fixed it). Other pieces start falling off the car(we have pictures) Now the Driver light is blinking off n on running the battery down. The D light indicates transmission problems. We're not going to put no more money into this piece of junk. We're out of alot of money. We have taken this vehicle back to Phat's on numerous occasions. He fixed the Converter. This is Major, the transmission.We also contacted the Lemon Law, the vehicle isn't new enough to hire a lawyer. But we can contact a Dealership Fraud Lawyer because we're not suppose to be making two payments on this piece of junk. It doesn't just stop there. We're still having problems. When u get out of the car n leave the keys in the ignition, the bell rings.The Finance Company isn't aware of him charging a payment as well. If they did, they may r might not do anything about it.Dealership Fraud Lawyer said for us to go after him. He's offered us just $10,000 to buy the car back. What would we have to drive. The finance company would get there money n we would be screwed. We have contacted him repeatedly. He's did minor work. And if we take it back to him to b fixed, he will charge us gea helped out at times. But this transmission is a me major problem. I have Videos, Pictures n Receipts. I feel he should put us in another Element/Honda r give our Money Back. He need to be investigated. I'm quite sure it's a lot of ppls he is receiving more than just a down payment out of n money under the table If it's a vehicle u want n can't afford it. Don't be desperate. Wait n go to another car lot to do it right. Never let a Car Dealer take advantage of u. When we send in our next payment to the finance company, we're going to report him to them. Money means more than honesty to him.By the way, don't be in no rush to buy a car under these circumstances.Peedy, This is the truth. None of this is lies. God Bless Us N Others That's Out There N Not Speaking Up,
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July 2023 by Anthony Gonzalez
My car buying experience was a great one at Phat's. I'm mainly choosing Toyota products these days and I appreciate the fact that Phat, the owner is a Toyota master technician who worked at Longo Toyota. Even though he is knowledgable with other makes, he definetly is well-versed in Toyota-Lexus. This is an advantage as the Lexus I bought from him was 19 years old and had some quirky little issues that he worked on and fixed right away prior and after purchase.Buying from Phat's is low-pressure and I never felt I got that "Used car salesman" vibe. It's not just about the sale for Phat, he goes out of his way to make and keep the customer happy. I walked away happy with our purchase along with the service provided.If you are in the market for a used car you should consider checking out Phat's Auto Group. I you buy a used car from a private party you may save some money but after that transaction is done, your done and stuck with the car. Other used car dealers are high-pressure and usually dishonest. At Pha'ts you get a good buying experience and a level of support if something should require a repair or fixing on the car. He can work with you or perhaps the warranty can kick in to get things corrected.Purchase: 2004 Lexus LS430. I paid cash for my car so I can't speak on the financing options.