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March 2024 by Ed N.
Had a great experience with Crash Champions. Jesus was very responsive and kept me updated on the status of my car. I got a rental from enterprise and I was able to return my rental at Crash Champions. Would definitely recommend.
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March 2024 by TomTom M.
Took civic type r here to get repair after I got rear ended from the driver side. Rear side panel, rims and doors were damaged. The wheels went in and my whole suspension was damaged. Everything was fixed and repaired for around 13.5k with life time warranty. Great place, POC Eddie was very professional. He would update me if something comes up and he would explain to me in details if i had any questions. Thank you so much!
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February 2024 by Gilberto Cedeno
Have had multiple cars replaced here after accidents they do an amazing job and are truly professional.
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February 2024 by Skurvey
They are fast and professional. Will always use them.
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February 2024 by Tom B.
Really good service from Marissa, Victor, and the others. I was surprised when Victor offered me a ride home after bringing in my truck, and then surprised again when the work done in only one day. Surprised once more when I saw the truck floor had been vacuumed, something I haven't done in 5 years (it's a work truck). Amazing service and communication during the preparation, work, and return.
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February 2024 by Kimberly A.
When dropping off my car, and when ever I called everyone I have encountered has been nice, informative, patient, polite and respectful.
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January 2024 by Cameron C.
They did a good job with the initial repair but couldn't be relied on for any follow up issues. I had a large repair for them and they returned the vehicle 99% fixed besides a small part that was working correctly before the repair but not after. I asked them to repair the part and they assured me they would take care of it. Weeks pass and a few phone calls later, still nothing. I am not saying they didnt do a good job initiially, but they failed to keep me as a customer because of their unreliability after the fact. It is such a simple repair that I wouldn't even need to return my vehicle as they could do it in a few minutes. They gave me the run around despite the large repair and business I brought them. Go here at your own risk
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January 2024 by Nikki C.
Friendly and prompt service staff made it very easy for me to file claim on phone and in person. Helped me navigate through the process seemlessly. They understood my concerns and made everything easy to understand
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January 2024 by Ahmed M.
This place provides excellent customer service and I will use them for future repairs.
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January 2024 by Edward N.
My car unfortunately was broken into window broken door panel bent because whoever decided to break in thought it was smart to pull the window instead of just breaking it.. lol the ignition was destroyed it was left in a very bad state. My insurance told me about crash champions so i decided to send my vehicle here and man was that a great choice! These guys do an amazing job totally made my car look better than it did the huge bend in the door frame is completely gone and they went above and beyond on my car looks way better than it did before! Alex is a super awesome dude and super professional he went out of his way to be sure everything is all good on my car super friendly and answered all my questions also Lisa was amazing as well kept me up to date on my car and was extremely friendly I didn't have one bad interaction with anyone i talked to who worked there just all an all a very professional and friendly shop! Bring your car to them they will not disappoint you!
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December 2023 by Eric F.
I had the privilege of assisting my grandparents with dropping off their car after a minor fender bender. Initially, we misunderstood our insurance instructions and arrived without an appointment during the busy holiday season at Crash Champions. Despite the usual policy of not accepting cars with our specific damage without an appointment, the staff impressively took a moment to consider our situation. To our delight, they not only "squeezed" us in but also promptly invited us inside to initiate the drop-off paperwork. The employees exhibited exceptional assistance, thoroughly explaining the process logistics and details of our insurance coverage. Kudos to Crash Champions for exceeding expectations and delivering a superb experience!
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December 2023 by Brenda Chen
I was referred to this place because it was contracted with my insurance after I sustained a hit and run. They fixed it up as they should have with good customer service and a timely manner. However, when I got my car back, I noticed that the rubber strip was missing on my driver side windshield as if it was ripped off, so I mentioned it to the lady that was helping me. She was very quick to gaslight me, saying that it was already missing before I brought in the car without double checking with the mechanics or anything. After I had some hesitation telling her that I would have noticed it missing when we were doing a run through when I first brought it in, she finally asked the mechanic about it and he said it was already missing. Since I am not a confrontational person, I thanked them for fixing my car and went home. At home, I realized I had photos of my car when it got damaged and saw that the rubber strip was still there in the photos so I called them and she told me to bring it back in. After showing another worker there the image with solid proof, he said that it must have flown off while driving. The thing is, it looked like it was ripped off from the top corner as it is one big square rubber piece that fits around the windshield, so it could not have just "flown off" during my drive. I went home since they were very persistent on gaslighting me that it was not their fault. It just sucks because they were doing such a good job getting the car repaired but could not admit to a wrongdoing and just replacing it because now I won't be able to recommend my family or friends to this place in the future.
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December 2023 by Nate Slayton
Great place to get your car fixed. Such a great team considerate of your situation and doing what they can to help. Got my truck back, looking great and quicker than expected. I was even allowed to leave my rental there when I picked up my truck.
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December 2023 by ___-
Do not go to this auto shop for repairs unless you want terrible customer service and for them to not care about your car. Be careful of the towing guys that work with their company because even if it rains, they will roll your windows down to ruin your car. There is one guy that did not even know how to turn on my car and was so rough with my vehicle. There is a worker or manager here with serious attitude issues. He got so upset that I wanted estimates first before I decide if I wanted to repair at their place. Once I decided not to move forward with them, he quickly ran out to block the towing guys from parking my car on the street to bring to another auto shop. I highly recommend bringing your car somewhere else that treats customers right and their cars with respect. I am glad I chose to repair my car somewhere else.
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November 2023 by Nyjah G.
Crash Champions was the best decision I could've made for myself and my car. They were extremely helpful, got my car back into perfect shape and the customer service was wonderful. Ask for Mike R, he'll get you right!
