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March 2024 by Tina E.
Bought a dryer from Howard's and Gilbert was a great sales person. The delivery guys were great as well. Gilbert followed up with us the day after the delivery to make sure everything went well.
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March 2024 by David C.
The worst. Very nice while purchasing, not so nice when following up on a promotional item purchased. I made two purchases, one returned because the item didn't fit. I called about the other item I purchased(its rebate) and the salesperson is quick to tell me I'm not eligible while looking at the wrong item. Once corrected they're still letting me know they've never heard of a promotion without any attempt to investigate. I didn't make it up.
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March 2024 by Priscilla G.
Great customer service, beautiful clean store. We went in knowing the washer and dryer We were interested in, upon entering the most personable sales rep (Anthony E.) approached us and Guided us to the exact set we were looking for. After further explanation of the appliance we knew this was a go, sales rep was patient explained what we were buying thoroughly and was so nice to our 7 year old and 13 month old as they started to lose their patience. We 100% recommend this Howard's location.
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March 2024 by Lupe M.
I was very reluctant to replace my old 70's wall oven because I knew it would be challenging but Howard's sales helped me find the right oven and Danny the installer was amazing! He worked hard to customize the installation, anyone else would have given up. Thank you Howard's for my new oven!!!
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February 2024 by Karen P.
Shopping at Howard's appliances was a really great experience thanks to De Ann. DeAnn was incredibly helpful and a credit to her profession. She is knowledgeable and thinks of everything to make the experience so much easier. Howard's has good prices and we feel you can't find a better place to purchase appliances. Karen and Malcolm La Verne
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February 2024 by Kim-khanh P.
I have such an awesome experience getting a fridge and washer/dryer experience with Anthony! He is professional and able to assist me with my needs. It was a quick and easy process. Highly recommend this place!
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January 2024 by Judy H.
Living in between two different Howards locations, I decided to try out the Covina store and I am very satisfied with the service I have received and will definitely return if I need to replace any other household appliances. I walked into the store with the intention of just pricing a refrigerator, stove, and microwave and left with a delivery date for all three items. The Store Manager, Anthony, was very helpful and provided excellent service. The delivery for all three appliances were quick and efficient. I decided to return to Howards after dealing with another company for the following reasons: 1) When I called Howard's customer service phone number, I actually spoke to someone located in Southern CA who listened to my concerns and got the issues resolved in a timely manner. 2) Delivery was quick and the people who came to deliver were kind. (My washer and dryer purchased from another company took months to deliver and their customer service in a far, far away place was not helpful and I didn't feel like a valued customer at all). 3) Even after the delivery, my family and I feel comfortable enough to call Howard's to ask questions as we get to know our new appliances. 4) Anthony taught me what to look for when purchasing appliances - his patience and knowledge are greatly appreciated. Thank you! I will recommended Howard's to my friends and family for anyone looking for appliances, TVs, and mattresses (looked comfortable),
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December 2023 by Madeleine L.
I came in shopping for a new washer/dryer that had both decided to break down the week before Christmas. Luckily, Stephen came over to me immediately and was amazing! I was unsure of which brand I wanted and he showed me all the different choices. I was very grateful for all the time he spent with me and his patience with my endless questions! And I was so appreciative that he also was able to have it delivered the following day. Love my new washer and dryer.
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December 2023 by Saleh S.
Howard's has a lot of different options for all sorts of appliances. In my experience from purchasing a fridge from them to even having it delivered to my home, it was all a breeze. The delivery guys even took my old fridge. My salesman, Stephen, was great and really helped me get the best deal on my new fridge. I am most happy with my experience because of how well Stephen met my needs.
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December 2023 by Charley G.
Great service at Howards by Stephen. Stephen took care of us from when we walked in to finalizing our purchase. Stephen is very knowledgeable on everything in the store. Highly suggest coming in and having Stephen help you out.
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November 2023 by Juan C.
I am not the person that leaves post or comments on yelp very often but when I do it is usually a bad review. But in this case with the staff and especially Anthony at Howard's in covina I can only give the highest compliments and praise. I can write a long dissertation on how Howard's helped us and came to our rescue but let's just say that we used to buy all of our appliances from the original store on valley blvd and then we started shopping at the big box stores, HD and Lowe's, the service is not the same needless to say I am never going back to them and only going to Howard's.
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October 2023 by Jazmin P.
Great service! This is my second time coming to this Howard's and both times the customer service has been spectacular. I had so many questions and Anthony was able to answer them all with no hesitation. He was amazing in helping us get, fast last minute shipment for the fridge we chose since our old one had died. Anthony, thank you much for going above and beyond, my mom, dad and I are very happy with our new beautiful fridge!
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October 2023 by Martha B.
Howard's service is outstanding. Needed a to buy a new washer, very knowledgeable agent/ Anthony Ebert store manager was helped me purchasing my new washer pain free. Never felt pressured, was informited and very helpful. Got next day delivery. I highly recommend Howard's in Covina to everyone. This will be my new store to shop for appliances.
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October 2023 by Lisa A.
Amazing Customer Service & Fantastic Prices. My Husband & I visited our local Howard's Appliance here in Covina. We needed to purchase a New Washer & Dryer. The ones we currently have are over 20 yrs old. The store is clean, inviting and our sales women Mariel was very helpful & extremely knowledgeable about the products on the sales floor. While we were there we also looked at Refrigerator. Everything was so smooth from beginning to end. They worked around our schedule for delivery and installation. We are so excited to get our New Washer & Dryer set. Thanks to my Parents for reminding us about Howard's. They also purchased a few large appliances there a few years ago & are extremely happy with everything. Shout out & a Big Thanks to Stephen for informing us about a rebate. They are fast & really care about their Customers. God Bless and Thank you for such great Customer Service. We will definitely be letting our friends know that it's a Great place to shop.
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October 2023 by Lance W.
Went on a search for fridge at about 5 different stores. But decided to purchase from Howard's due to their customer service. I actually found the same fridge closer to our house and same price but felt Howard deserved our business. We will definitely be going back for future purchases on appliances.
