CVS is a pharmacy and drug store with friendly and efficient staff. Customers often highlight the kindness and professionalism of the pharmacists and employees, with some mentioning staff members who take extra time to explain services like CarePass. Many staff members have been there for years, contributing to a welcoming environment. The pharmacy is praised for its great service, especially the pharmacy team, which is described as top-notch. Customers appreciate the easy check-out options, including self-checkout, making shopping more convenient. Overall, CVS provides good customer service, helpful staff, and a friendly atmosphere, encouraging customers to be kind in return.