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December 2023 by Lilian Olmedo
Horrible salesman basically talked me out of buying. Literally told me why would I buy a cigars for X-Mas presents when he’s only going to smoke it and the gift would be gone. When I told him my man likes Cohibas and if he could recommend more similar cigars he told said I don’t know what he likes then proceeded to tell me I was like all the woman that come into the store on Father’s Day and don’t know anything. So rude, tacky and zero customer service. Needless to say, I didn’t buy anything when I was willing to spend up to $300 on cigars l, ashtray and maybe even a humidifier.I would not even give One star, but I had to in order to leave my comment.
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November 2023 by Jacob M.
Excellent service. Fine cigars. Never been disappointed. Love the variety and high quality of products available. Trustworthy.
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October 2023 by Matt De Lellis
I went in here today after going to the smoke shop north up the road and being quoted an outrageous price for what I was looking for. The man was closing up shop for lunch as I parked. I went to the door, and he ended up coming back out to unlock the door!The prices here are much better if you are looking for a battery than up the street. Will come back if I need anything else!
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September 2023 by Mark B.
Great cigars. But this business is never open during the hours that it says. He puts up a sign that says be back at 2:30 and it's 3pm. Come one dude.
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July 2023 by Dina M.
I just pulled up to this place. I am a cigar smoker and was looking to buy some humidifier packs for my humidor but they're closed! It's Saturday almost 1 pm and Google shows they should be open. The sign with their hours shows they should be open. :(
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July 2023 by Mark Grijalva
Place shows that they open at 10 am and I have been there multiple times within the past few weeks after 10:20 and they are not open
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July 2023 by Rosanna B.
My boyfriend and I stop by last minute for some cigars. Owner was very friendly and helpful. Shop is very clean and organized. Shop had great prices and a variety of cigars to choose from. Not only did I find what I wanted but I also walked out with a large bundle of sage for a great price. We'll definitely be back for more cigars.
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April 2023 by jess M. (Jess)
Very experience young man and very professional great customer service very helpful. Thank you!
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March 2023 by Edgar Estrada
The best cigar place in the sgv.
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March 2023 by dawn s.
This used to be our go to place. We would spend at least $100 a week on cigars and cutters. We purchased a cigar cutter a couple weeks ago , the cutter has a screw missing and they won't exchange or refund the merchandise. Wow! Willing to lose a faithful customer over a simple fix!
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February 2023 by Rafael S.
Worst experience ever as a result of the customer service today 02/10/23. Walked in with a shirt with the American flag on it as a veteran , the man said they don't serve my kind here... really? This is where you live man, I couldn't argue with an ignorant mind like that. I will take my business elsewhere and will be reporting the employee to the BBB. Avoid.
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January 2023 by Ava L.
The guy behind the counter was smart but it smelt so bad in there, a homeless person came in for a oil burner before I had stepped in and made the whole place smell.
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December 2022 by Courtney Hart
Great place to go for any smoking needs. Owner was super friendly, opened the cases and let me browse while helping me decide/check prices. Good atmosphere and good pricing. Will definitly be back! Way better than other shops in the area!!!
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October 2022 by Jimmy S.
My go to for my Cigar needs. They also have a nice selection of disposable vapes. Customer service is great never had any issues with them there always helpful.
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August 2022 by John Martinez
Great selection of premium hand rolled cigars. One stop shop for all of your cigar needs.