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June 2024 by Jonathan Curl
I had a check engine fault on a toyota truck that caused the transmission to go into Limp mode and only worked in first gear. I generally do most maintenance to my truck, but not transmission work-that's why I went to Citrus Transmission.
David identified the fault as a throttle relay error. He was to replace the TPS relay. He called to tell me that the Throttle body was so dirty, they needed to clean it. I said OK, $175 to clean throttle body and replace the TPS relay. The next day (Friday) he said everything was working. I picked up the Truck and within 5 miles from the shop It faulted, check engine, and transmission limp mode again. I called and left message from 9am to 1pm Saturday, no answer. On Monday I called. He said he needed to order a new Throttle body, and that he'd call me to confirm a price. By Thursday I still had never heard back. I ordered a Throttle body ($575) on my own and replaced it - took 20 minutes. Truck is working perfectly. The old Throttle body was NEVER cleaned and the TPS relay clearly was not replaced despite what I paid for. I was so furious, I took the old TPS sensor and put it on the new throttle body. The fault and check engine came on after driving around the block. The entire problem was a $29 TPS replay, that these crooks charged me $49 for but actually NEVER REPLACED. I would seriously choose another service center!
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April 2024 by Gillespie Rogers
Great service, fair prices, friendly worker.
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January 2024 by Rebecca Cervantes
Very nice and respectful gentleman.
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December 2023 by Todd Okubo
Needed transmission replaced. Monte found leak into radiator. Had radiator replaced also. Pricing very competitive. Monte is very thorough and efficient. Cool guy!!! Completed work before promised. And he does other repairs too!
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July 2023 by helen quintana hinojos
Best, Reliable, Trustworthy Mechanic that I have been bringing my personal and company vehicles for the last7 years!... You're the best Monte Thank You!!!
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July 2023 by Johnathan Y.
On 7/2, my engine blew out. Called over 10 shops for an over-the-phone preliminary quote, and Citrus was one of the few patient and honest ones, breaking down their quote and answering all my questions. On 7/10, I towed my car there, and the next day, Monte called me back with more detailed costs/quotes for the different repair options and its repair timelines.He finished the repair on 7/13, ran tests on 7/14, and I picked up my car on 7/15. The final price was within the ballpark of what he quoted me over the phone, and in line with the detailed quote from 7/10. So honesty is a huge plus. On the way home, my old radiator hose broke and I stopped on the side of the freeway. Even though this was no longer his issue and not a part of his repair, when I called him, he drove all the way to me (over 20 miles away), to diagnose the car, in case it was just a coolant issue. When he saw the broken radiator hose, he offered to wait for the tow back to his shop so he can fix it for me, charging me only for the part. In the end, he went above and beyond to fix everything the day of. I will definitely be back, because the honesty, friendliness, sense of responsibility, and professionalism are hard to find. Despite the small hiccup, I left the shop confident in the work.
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June 2023 by Joe Nava
Monte is a class act, took care of replacing my 2003 Ford Explorer transmission with 196K miles and I am very satisfied with the rebuilt transmission performance and follow up. Would recomend this business for honest work and fair prices.Service: Transmission repair
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May 2023 by Brandon L.
All the 5 star reviews are spot on!! I brought my 2010 tacoma I just purchased to Monte after having two other mechanics (including the Toyota dealer) recommend I have my transmission replaced. After researching and looking at my options , I found citrus auto and read all the great reviews, and I'm glad I did. Monte and his team placed a remanufactured factory toyota transmission in and my truck runs perfectly now! He even asked me to bring my truck in 3 weeks later so he can double check his work to insure there were no leaks or issues. He is extremely professional and communicated with me every step of the way. He is an honest mechanic who offers a fair price for his services, and is a master of his trade! Can't recommend his shop enough, if I could give more stars I would! I'm coming here for all my regular maintenance now!
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May 2023 by Denice R.
Monte was very friendly and helpful and kept in communication with what repairs my car needed. I went in for help with my transmission ( gave up on me) and Monte started to work on my car right away. Monte went beyond and fixed other leaks I had in my engine as well. My car was also ready within a week! I'm really glad I came here.
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December 2022 by F S
Great work and good prices. I will be going back for all my transmission needs for now on.
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September 2022 by Andre N.
First time coming here and I will definitely come back. The owner gave me an honest quote and kept me updated with my repair. He showed me the parts that were replaced and explain everything that was done.
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September 2022 by Karl Smith
Good to go
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June 2022 by A. C.
Called in for information regarding transmission service that's needed for my CTS. Person who answered was absolutely rude. I explained what the issue was with My car and asked what it would run to repair such issues and he said "well I can give you the most expensive price which is $4k, is that what you want!?" I then said of course that not what I want.... he said "you need to bring it in, or he can't help" when I said ok well thank you for your help he hung up on me. I will definitely not be going here ever. I spoke to about 4 other transmission service locations and all were very helpful and gave great customer service over the phone. This guy was just absolutely rude.
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April 2022 by Edgar Fajardo
Monte is very knowledgeable about all cars. Him and his crew do a great job and are very hospitable!
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February 2022 by Xristos Korolis
I was referred to Monte at Citrus Transmission and Auto, after having bad experiences at a few dealerships/shops. From just an oil change to diagnosing a problem. He does great work at great prices. Now my family and I take all our cars to him.