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April 2022 by Mattie C.
We've had our taxes done at Citrus, by Tom Schuerrell, for many, many years. Today, April 2022, out of the blue, he went postal on us for coming in so close to April 18. We waited an hour past our appointment time, and when we sat down with him he suddenly became furiously angry and said, "It's going to be 300 dollars. If that's not ok forget it." He went on a tirade about people waiting until the last minute to do their taxes. He accused me of changing my appointment several times, which is absolutely untrue. Then he went on and on about people not realizing how much work he has to do, that he was there until 2:30 a.m., that he got sick last year from so much stress and yada, yada, yada. I calmly asked him why his receptionist didn't tell me when I made the appointment a month ago that he doesn't like to do people's taxes this late, and then he dropped our file folder in front of us and said, "I'm not going to do these." Don't go there!
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February 2022 by Melissa G.
I have been getting my taxes done here for over 10 years now. All of the employees are professional and polite. I have had Tom, Martha, Yolanda, and others do my taxes over the years and have never had any issues. They are very careful and diligent. Great place. I have good peace of mind knowing that my taxes are being done correctly. Thank you to Citrus Tax Services.
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April 2021 by Matthew R.
I have been a customer for years and have stayed with them after moving 50 miles away. The owner Tom is honest and looks out for his customers
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May 2019 by Kelly W.
Been coming here for years. Tom Schuerrell is always up on the latest changes. Tries to help me make the most of retirement planning, very professional. My folks were paying an accountant 3 to 4 times what he charges them. Very pleased and happy to refer my friends. My refund is always promptly deposited in my account. Thanks Tom, you're the best.
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March 2019 by Sara H.
Went to Citrus Tax Service today. My friend and I both had our taxes done by Tom. We have had Tom do our taxes for several years. Tom is a very nice person. Tom answered all our questions. He is a very patient man and will spend whatever time is needed to make sure your questions have been answered. Thank you Tom, see you next year.
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March 2019 by Lisa A.
I have been shopping around for a new Tax person since #JacksonHewitt raised there prices. I have lived in Covina area for over 20 years. I called Citrus Tax Service to get a quote for a EZ short form filing. I spoke with Johanna over the phone & she said come on in. They were half the price as H&R Block & JacksonHewitt. I was so happy to hear that I was saving money on the filling fee's compaired to the other over priced competition. I dropped my paperwork off at their office & told her no hurry. I went shopping at #CovinaWalmart & to my surprise I got a voicemail saying my taxes were ready. They did them in less than 1 hour. Amazing. Not only were they fast. Each person I met had a friendly smile and said Hello to me as I was welcomed into the office. I am staying with #Citrus Tax Service & telling my family & friends about them. They have my business for life. March 2019
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October 2018 by Israel Benitez
No comment
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April 2018 by Chase Williams
Tom Schuerrel is an amazing tax guy. I've referred family and friends he always provides the most thorough care.
