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July 2024 by Michael Bran
Very helpful employees
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October 2023 by Luis A.
Trying to get thru on the phone is a nightmare. Takes you to one prompt after another. Finally get thru and customer service rep knew very little as to the questions I had. Decided to go to the branch and teller was very nice.
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September 2023 by Edgar C
Always come here to get cashiers checks and are always greeted by tellers. Quiet and polite tellers always help out anyway they can.
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July 2023 by jose fidel linares
Excellent service, fast, friendly, always willing to help. I would return without thinking about it.
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March 2023 by Chen Hunag
Very, very nice service. Much better than the BOA I went early this morning.
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March 2023 by Jack Xu
Was here March 2023 on a Thursday afternoon. Not many customers, and the experience is great.
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March 2023 by George K.
Teresa Khoo personal banker did excellent job. Staff is very friendly plenty of parking teresa was very knowledgeable and helped us with our account. We will return to see her.
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October 2022 by Daniel Carlson
Do NOT open an account here. Employees are SO INTROVERTED, I'm SURPRISED they're STILL in business. MOST of them are leftovers, when this used to be Cal-Fed, from more than 20 years ago. When I closed my account, the foot traffic attenuated.
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January 2022 by Nyle Dupont
Worst experience. The company is a joke
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September 2021 by MFG MARKETING & ADVERTISING
They help us a lot, thy speak English and Spanish and help with our accounts in USA. Thank you so much.
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August 2021 by Lisa G.
Worst service when I tried to open up a business account and personal banking account. The Asian guy (don't know his name, he never told me) doesn't know what he's doing. I went down the street to Chase and was treated so much better. Run away from this bank.
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May 2021 by Carlos Rodriguez
You guys are no help . You don't even try to help customers with issues. If I could give 0 stars I would . No wonder you guys have 2 stars .
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May 2020 by Kevin Harmon, D
corrupt
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October 2019 by Alanna A.
Latest update is I still haven't gotten my money back. I was told over the phone to wait 90 days then I called again as it was about a week away from 90 days and they told me to appeal each transaction separately like that makes any difference and it would take me hours because I was unconscious for about two months and there was a lot of transactions. Do NOT BANK HERE
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October 2019 by Lauren C.
This bank is so ridiculous they do not cash checks ??? Unbelievable but true I don't know why they do that but if you have a check from Citibank you need to check the list of banks where you can cash your check bad business
