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November 2023 by Raymond Kreisel
I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.
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November 2023 by Raymond K.
I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.
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November 2023 by Mr1maine
Had texting problems with my phone went in to Covina Boost mobile and the associate Martin put excessive time and effort in helping figure things even until late hours near closing. This type of social responsibility is much appreciated.
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August 2023 by Helen Smolinski
Couldn't find one that was open . So we went to T Moble
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May 2023 by Mr T Navarrette EL
Went in to get ACP discount. Martin was my rep and provided A+ customer service. Cool calm and collective, and extremely helpful and professional. I actually saw him get swamped as he was the only employee as multiple customers were in the store seeking service. He handled it like a pro. I am super happy with the service that Martin provided and highly recommend this store if you looking for great cell phone plan deals and amazing service. Thank you Martin, keep up the good work.
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April 2023 by Amanda Smiley
Please if your website says your open until 7:00, stay open til 7:00. We got turned away at the door at 5:30 because he claims they close at 5:00.
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April 2023 by Shaun Smiley
Showed up at 5:30pm and was turned away saying the store was already closed at 5pm. Everything online says they're open until 7pm. He just shrugged at me when I called him out on it.their own website says 7pm. Bad customer service.
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March 2023 by Bea A.
This is horrible service, you can't pay online, over the phone or in store. Because their Net work is not working. They claim your service will not be interupted, and it's true, because you don't have any service to interrupt. I changed servuces and can't get my number because no ONE CAN HELP. This company is the worst.
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March 2023 by Hector Galindo
Great service got everything to me on them and overall nice employee
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October 2022 by William Kim
Come check out this store Martin helped me out alot! I wouldve switched carriers if it wasnt for him
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September 2022 by Fred Madrid
Thank you for the new phone Martin! Great store great salesman great customer service
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September 2022 by True Story
Martin is the best ... I definitely recommend this place if you are in the Covina, Azusa area!!!!!!!
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July 2022 by Julia Kanaga
Martin has amazing customer service skills. I came in with my mom today so she can get a phone. He was very patient, explained everything and never rushed us. He was respectful,. knowledgeable.and represented Boost Mobile very well.
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July 2022 by Oscar Araiza
Thank you so much Martin for all you did for meI was able to keep my number after see you tried so hardI had a great deal as well including the accessories and the exclusive Golden Ticket which is 3 free monthsFinally l did like my appple SE.I will refer you differently
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July 2022 by Adrian Rios Jr.
Me and my mom went in yesterday to switch Martin was a big help gave us the best deal for our family plan Even went to lunch late just to make sure we were all setup Thanks Martin
