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“I have them a less than perfect score because they don't let anyone inside, and so, you have to sit in your car and wait to be seen. This pandemic is kind of BS. I get it, they want to be safe, but, there are other places that are open. The lady at the window was very attentive to my needs”
“Susan Bonilla & Eric, the manager, are both VERY helpful & friendly. Service is efficient. Gets my transactions handled very timely. I'm very happy at this branch .”
“Trying to get thru on the phone is a nightmare. Takes you to one prompt after another. Finally get thru and customer service rep knew very little as to the questions I had. Decided to go to the branch and teller was very nice.”
“We have been members of United Catholics Federal Credit Union for well over 40 years. The staff is always so friendly, helpful and accommodating. We have financed most of our vehicles with them over the years, as they have the best rates! It's always such a pleasure to walk in and they know you by name, unlike any of the large banking institutions that we deal with. We recently sold our longtime home and needed to open an additional account very quickly in the name of our trust. Lucy took time out of her busy day to make sure that everything was in place for our wire transfer. She even personally called us the next day to let us know that the money transfer was successful. In addition, we had other non-banking related questions and specifically needed real estate advice and someone to review some documents. UCFCU was so helpful in referring us to a trusted real estate attorney. We couldn't be happier with the level of service that we receive from this credit union.”
“The US Bank Yucaipa,California branch is a convenient full service bank with an outside walk up and an outside drive through ATM for added convenience! The staff at this branch is usually courteous and helpful and this location is located in the Yucaipa Vons shopping center on Yucaipa Boulevard for further shopping convenience!”
“I have banked here for years and the service is always exceptional. The associates are courteous and very pleasant. Christopher, Janet and Mirna have all assisted me quickly and professionally with all my transactions. I'll continue doing business here especially since they have excellent customer service!”
“I was referred here by a friend. The staff were very nice and KC who was helping me set up my account was very patient and sweet. Thank you for making this experience easy for me.”
“Came in to cash a small check for a small job I did for my business . Everyone in this branch are simply amazing and nice. The moment I walked in I felt a positive vibe, everyone smiles at you when you come in and when you leave. I just might come back and open an account at this branch.”
“Only getting this many stars because of the convenience, trash cans are always over flowing, always lines of cars, wouldn’t recommend going here at night, all the apartments around there and the busy intersection make it feel a little sketchy.”
“Lines can get a little long if you need to go inside, but that's every bank. The multiple (3 I think) drive-thru ATMs are usually vacant and makes quick work of getting your money.”
“Today!! I forgot my cell phone there.
And, I told my friend to dial my # to see who found my cell phone, the manager responded, and I went for him. It was nice that they returned it to me, thank you... the people who were there are honest,”
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“Been going to this location for years, even got my family going here now as well. Absolutely love this bank. Always friendly and helpful. Always parking available, even when they’re busy I don’t wait long. ATM outside, very clean inside, love the coinstar machine they have inside. Highly recommend and will definitely return. Wish they had more locations further east.”