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September 2022 by miri howell
They were friendly and helpful .
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August 2022 by El Diggity Dog
Filled out pick up for truck online, end up paying triple the price when going in to pick up said truck. They opt to fill everything out that you just filled out online and then it's way more expensive. Basically called me a liar to my face when I said I only needed to drive 30 miles, I only drove 28! My experiences in Redding and Red Bluff locations were exceptionally better.
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June 2022 by Jessy Murray
We rented a truck and car transport the lady at the front desk was very friendly and kind. The truck and trailer worked great everything was nice clean and kept up .. on returning once again the staff was friendly and helpful with a quiiick and painless rental we will definitely be back
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June 2022 by Jeremiah Ford sr
DO NOT RENT FROM HERE!!! Worst place in the world will never go there again and contacted the corporation on this place. We rented a U-Haul for the first time and had to go to Redding to get a bed and bring it to Red bluff. They said we needed 150 dollars on the card and they took 130$ of it we understood the hold on the money. They now charged not just for every mile like they said but they said with all the fees they had we would not get anything back. What if we weren't first time users and they wouldn't of gotten that 100$ these guys just take your money and will say you didn't return the truck in the same condition even if just moving a bed. I will NEVER EVER GO HERE AGAIN AND I DON'T RECOMMEND THIS PLACE!
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April 2022 by El Diggity
Filled out pick up for truck online, end up paying triple the price when going in to pick up said truck. They opt to fill everything out that you just filled out online and then it's way more expensive. Basically called me a liar to my face when I said I only needed to drive 30 miles, I only drove 28! My experiences in Redding and Red Bluff locations were exceptionally better.
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January 2022 by Jack Worden
Very rude staff, they were legitimately yelling at me when I arrived for my reservation that had been canceled by U-Haul online. When I (calmly) asked some questions of why it was canceled, they got very angry and told me that they know more about it than I do. I had to ask them to stop yelling and just calm down. The husband and wife pair seem to know it all, so much so, make sure you don’t ask them questions. I ended up walking out and going to a different U-Haul dealer that treated me with basic integrity and respect. Avoid this place if possible.
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January 2022 by BLZN GAMING
Terrible customer service never answered there phones then sent me threading txts because we didn’t give them enough notice never hade this problem at the Redding location an considering I did it in there time frame but they don’t answer there phones just call back when they feel like it then say the cops will be notified that it’s stolen and will be charged for the day finally my wife was able to finally get ahold of them to just get cussed out had to call up to corporate where they had to apologize for them looking at there last review these guys need to rethink how they represent a franchise an how they run a company wish I could give you guys a 0
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November 2021 by KELLY BOBAN
The owners are awesome people. They have always been so helpful and make things happen when my company needs a truck rental at the last minute. I would use them again.
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November 2021 by Joanna Boralho
Very nice owners and very speedy service. I would recommend them
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October 2021 by Donovan Lightfoot
Don't rent here they ruined a trip a year in the making costing me hundreds of dollars... Very displeased
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July 2021 by Vickie and Kelly
Oh my goodness I can not say enough about them. They are awesome awesome people and so very helpful. Love them.
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July 2021 by Erin Cooley
Ghetto place. Owner has no idea how uhaul works and names her own prices. BEWARE.
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April 2021 by vickie morgan
The people are so very kind and knowledge about everything we needed. I will recommend them. They rock!
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March 2021 by Z_Coywolf LW
The couple were super nice and very helpful. Definitely a place we would use again.
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March 2021 by Matthew E.
This Uhaul dealer gave us great customer service and when we requested our 4x8 trailer a day early they came through for us. I would highly recommend the U-haul dealer by Travelers Inn in Cottonwood, California. Thank you again for assisting us with our move. Matt Easterbrook 3/21/21
