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“I would highly recommend this business if you're looking for excellent work and customer service! Quinn is very experienced and passionate and it definitely reflects the work of his team. It was well worth the investment on my vehicle it looks brand new! They offer pick up and delivery of your vehicle which was so convenient with my busy work schedule. Thank you for your friendly and stress free experience!”
“This was our second time taking our vehicle to this location. We had a very positive experience so we returned for additional work needed. Brian is very professional and knowledgeable with our Audi. Not many mechanics are skilled and comfortable working on our car. He is an active listener when it comes to discussing any issues we are having with our car.
His prices are very reasonable and he works in a very efficient manner. Definitely someone we could trust. A+!!!”
“5 stars because they took care when I arrived at 5:50, 10 min before closing, with a very cooperative, friendly attitude. And they were a bit cheaper than the competition in Ukiah.”
“My car broke down in Petaluma, I live in Fort Bragg, trying to get to San Pablo to be with my dying brother.
Tow truck driver made arrangements with Steve to hopefully fix my car. When I got there he offered me a car so I could go be with my brother. He called me later day to let me know it was all done. New battery and alternator. He gave me a quote before I left.
I picked up my car the next day. He had never met me before, such a wonderful thing to do, to help me out was just awesome.
I felt very comfortable with him and trusted that he would do the job.
Thank you to Joe the tow truck driver who set up Steve to help me with my car
Two great guys!!!”
“Love this place very helpful gave me a better deal than American tires ? so happy this is my tire place! All the guys working are wonderful thanks for going above and beyond ?”
“Great service, dropped my car off before work with no appointment. They took care of 3 tires with screws and switched out my front tire all before I was off work. Good people always honest and fair with me with all my cars. Highly recommended”
“Crew here is always good. They are the best tire shop consistently in Santa Rosa.
Justin was helpful today friendly and patient with my questions and comments. I suggested a little more detail to wheel care, but overall everthing went well.
Considering how busy they are they seem to get things done quickly.
I would highly recommend scheduling an appointment if you drop in you will wait much longer most of the time. Of course there is an exception to every rule.
****it would be nice if they had a little coffee station***”
“Adam replaced the ball joints and tie rods then did the alignment and inspected my vehicle..They did a great job. I feel safer driving now. Thank you for fixing my vehicle. I highly recommend Les Schwab on Montgomery Drive in Santa Rosa”
“Excellent customer service. From check-in to check-out, the team led by Jose up front and Marco in the shop
was in constant communication about diagnosis of the problem, options and timelines for repair, and cost. I really appreciated that the initial diagnostic included pictures and videos of the issues. It was also great to not have to worry about getting rides-they provided an Uber every time.”
“Aaa automotive is the less stressful place I've ever been, they are trustworthy, they care about you and your vehicle, Susan and Kyle are the best, thanks see you soon”
“Management’s customer fulfillment, is unsatisfactory. Please don't blame the technician because your balancing machines are off or inadequate training was provided. It's not their fault.
(I would give this location a ‘0’ because of Managements manners towards employees and customers alike, however the interface doesn't allow it, if you have any questions, visit another LSTC in the area)”
“Been to this location multiple times in the past with three different generations of accords and have always had a good hearty experience going through big o on East Washington. Never had a bad experience to be very honest.?”
“I have a new mechanic & tire shop
Oscar gave me excellent deal on a used tire
Hector is a mechanic &
did an excellent job
These guys are quick, friendly, and a community- oriented group of workers.
They have locksmith services for key fobs as well.
This is where my money will be going in the future.”
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
“Ronnie went above and beyond to make sure I was back on the road safely, and with peace of mind.
My tire sensor was alerting me that the tires were low, even after filling them up repeatedly.
Though they were short staffed and had full schedules till mid Sept, Ronnie took it upon himself to fill and re-check my tire pressure and reset the calibration.
It turns out I had inflated the tires almost double the PSI it needed to be.
RONNIE, I APRECIATE YOU!”