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April 2024 by Debbie Thorsen
Frustrated that I couldn't get anyone to answer the phone.
However the help at Cotati when in person is very good
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August 2023 by Matt Sevrens
I've been to 3.5 star USPS locations. This is not one. The temperature inside was good, people were friendly, line moved fast. First good USPS experience in a long time.
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March 2023 by Philip Cook
I got a forced signature package from USPS and went in for information on how to retrieve my package in other ways, but was given nothing. Instead, I got the run around from a worker who really honestly had no idea what he was doing. It seemed like he just didn't want me there. I ended up going to the other store, based off what the worker said, for the exact same treatment... I don't think USPS cares about how their workers treat people.
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September 2022 by Foundation 707
Fast service
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September 2022 by GEE KEEL
Fast service
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November 2021 by kyle W.
I've always had a great experience here. I mail out just about once a week and I prefer this location over closer locations to me. The employees are all great. I watch them have to deal with d*** costumers every time I'm in there. I'd imagine almost everyone who has left a bad review of this spot is a mouth breather asking for more than the services offered.
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February 2021 by Saige B.
With the exception of one very polite and helpful older woman, every other employee here is just dreadful! The staff seem so disgruntled, and can't be bothered to be any kind of helpful.
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September 2020 by bob
terrible service from the bald white guy at the counter I guess he doesnt value his job but we should see about that no hello nothing just rude rude rude i wouldnt even give them one star but i had to so maybe he reads this and rethinks his actions and maybe learn customer service
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July 2020 by Brianna N.
Horrible service!! The woman at the desk was so rude I couldn't believe it. She was pushy and laughed in my face when I made a small error with my package.
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June 2020 by OClare Sutton
Good service & friendly.
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March 2020 by Kimberly H.
Clean. Sufficient parking. Really helpful and friendly people. The day of my visit, there was very little wait.
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February 2020 by KKW KKW
terrible service from the bald white guy at the counter I guess he doesnt value his job but we should see about that no hello nothing just rude rude rude i wouldnt even give them one star but i had to so maybe he reads this and rethinks his actions and maybe learn customer service
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April 2019 by Joyce D.
The staff at our Cotati Post Office are always friendly, helpful, and patient. In the seven years I've lived in Cotati, the personnel at this post office have never disappointed. I think their positive attitude trickles over to folks whenever there's a waiting line. It's a pleasure to have access to this post office.
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November 2018 by Brandon Bojarski
I've shipped around 2500 packages through the Cotati post office in the past year and I've never had any issues. Definitely provides excellent service, very understanding staff and they're very helpful.
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October 2018 by Ronnie G.
Staff people at Cotati Post Office are fine. Misdirected mail deliveries to my PO box are rare. Hours for the service counter are too short, likely due to understaffing. It is very difficult to reach them by phone. It just rings & rings.
