-
September 2024 by Lené Prior
Have been taking my animals here for over 40 years ! That says it all
-
August 2024 by Laura Travers
After using another veterinary service for 25 years the business was sold and we were not thrilled with the new owner. We are so pleased with the relationship that we have established with the doctors at Cotati Small Animal. Extremely knowledgeable. They listen. The staff is fantastic. Kind and understanding. And the office vibe is awesome . So grateful we have them to care for Lola and Miss Kitty.
-
August 2024 by Zeke M.
I stopped going to this clinic a couple of years ago because I believe Dr. Kong is basically incompetent. She gave recommendations for each of my elderly dogs that resulted in weeks of added suffering and expense before they passed. She also has absolutely no bedside manner; I've had mechanics show more empathy for my car than she does for animals and their owners. I only gave a rating of two stars because the staff was usually helpful.
-
June 2024 by Maggie P.
I’m extremely excited to have switched to this vet. The staff communicated well and thought through not only the physical health but the mental health of my pet. 10/10 I can breathe easy
-
May 2024 by kris kfvd
Professional, caring and knowledgeable staff. They love dogs!
-
May 2024 by Devery Wallace
I have just become a client and my 20 month old English black lab their patient. Marshall has a little bit of anxiety with the visit and refused to enter the building. After much coaching she entered and the staff was so supportive and were friendly and informative. Dr. Kong was understanding of Marshall's apprehension and got the job done with no stress.
-
February 2024 by Bill Reamer
Very good care given to our dog. Consistently. Last time, when she needed care but they had no available appointment, they offered that we leave her and they would work her in. She came back to us good-to-go, and with a courtesy nail clip. Thank you Cotati Small Animal Hospital.
-
January 2024 by Claudia C.
We have used Cotati small animal Hospital in the past and had good service. This past Thursday 1/17/2024 we had a horrible experience with the receptionist. She was very rude. She yelled she hung up on us several times she wouldn't even let us give her the correct information, so I hope that this office will find someone who can handle their clients. This receptionist was just the worst in the world and she doesn't belong Behind a desk helping clients.
-
December 2023 by Breanna Bealer
Everyone was so nice. The doctor was great with Keelo. Thank you so much. ❤️
-
November 2023 by Jessica Dugan
Wonderful people that care!
-
November 2023 by Leslie L
I always rave about the customer service at Cotati Small Animal Hospital! They are the only Vet in my experience to suggest and provide a "chill protocol" to help calm our very vet-anxious dogs prior to their appointments. Everyone at this vet goes way out of their way to sooth and comfort our dogs, Dr. Kong has even kneeled on the floor to get to the dogs level to conduct an exam. The techs are very knowledgeable and professional. The office staff are always extremely helpful.
-
October 2023 by Michaela Billings
I just moved to the area and took our dog to establish care at Cotati Small Animal Hospital and we loved it! Our dog is a very anxious rescue and Dr. D and the vet assistants were wonderful with her!
-
October 2023 by christine todd-keel
Friendly staff, great doctors!
-
October 2023 by Sherry Mitchell
Great people. The facility is really clean and they made me feel like they really cared about Tovah. Thanks everyone
-
October 2023 by Diane Proteau
Friendly and knowledgeable. Been there for years.