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July 2023 by Trisha F.
Von's bakery did it again! I saw this cake at Susie's bakery for $195 & asked Vons if they could make it. They exceeded my expectations & it looks even better than Susie's for 1/4 of the price!! Thank you for making my Malibu Barbie cake dreams come true!!
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June 2023 by Anna G.
1. The back of the store near the milk/juice section it smells like when you get dead rats stuck somewhere. It really smells like something died back there. It could be the meat department - but if it is that's not good either. PeeeeYoooo!!!!!2. You will be blasted by super loud 90s pop music so you can't think or remember what you came there for.3. The frozen food section is 90% TV dinners and ice-cream. Very limited with other frozen foods (for example, vegetable varieties, taquitos, meats).
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May 2023 by Jennifer P.
I love the service at this store! Very good staff, always friendly. I am an Instacart shopper part time and this store above all is the friendliest helpful store! No one is "too busy" or rude when you ask for help finding something, they don't give up until they have exhausted all efforts! For example, Nicole has helped me twice on 2 occasions, she has amazing eyes! My goodness thank god for her, even though I feel I have searched endlessly she is always approachable and ready to help! Such a helpful one! This store over all is amazing and the cashiers even smile! ( most stores frown on the Instacarters) this store loves us! Thanks Vons all departments! I hope I get sent more orders for you!
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April 2023 by Diane P.
Flyer had avocados for 69 cents. Needed to do major shopping and wanted avocados for that price. Digital coupon. Forgot my phone. Customer service denied me the coupon. Drove to Pavillion and spent 350.00. Called Manager of Von to tell him why we left his store. Darell could have cared less. He said if he gave it to one person without a phone, he'd have to give it to everyone. Never going back there.
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March 2023 by Casey S.
I have been going to this store for 14 years. Last night I was shopping and wanted to use the restroom and there was no one around to ask for a code--so I checked out and asked the checker for the bathroom code. I left my cart/groceries at the front and took my purse to the restroom. When I returned 5 min later to get my groceries at the front the manager said to me: "Whatever you put in your purse, you need to put back." She was accusing me of shoplifting something when I went to the bathroom. I explained to her what happened regarding getting the code and using the restroom and offered for her to look through my purse and she refused. I won't go to this store again. If you falsely accuse someone of something you should at least be willing to look through their things and own up to your mistake. How completely rude and unprofessional!!
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March 2023 by Alyssa G.
I have to leave a review at this point, bought expired dairy product AGAIN. This is the fourth time. And what's sad is it's a week expired. I bought it yesterday. Also check the meats! The lady even warned us.
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November 2022 by Alex E.
I hardly write any reviews on Yelp but I think my experience yesterday morning around 10am merits one. This store is absolutely the worst. I was shopping for groceries for our road trip back home and needed to use the restroom quickly. I see an associate near the restroom with a cart filled with stocks for the shelves. I parked my basket with our snacks and other groceries nearby so that it doesn't get in anyone's way. I approached him to ask for the code. I have not even finished my question (i.e. "Hi. Excuse me but..." and he immediately interrupted me and said he did not know the code. Ummm, you work here and you honestly are telling me you do not know the code?!? I seriously think he did that on purpose because I'm asian. Talk about being racist. It's not as if I went to the store just to use the restroom. I'm a paying customer. Not some random person trying to pee for free. I tried to get his name but he purposely moved his body closer to the stocks so I cannot get his name. I do not usually get bothered by these things because I have thick skin but I could tell from his eyes and they way he looked at me from shoes up to my face and back down very quickly that he was being racist towards me. So pissed, I walk through the aisles trying to find an associate who would be kind enough to provide me with the code. I spoke to the man who happens to be the assistant store manager and he was kind enough to give the code. I hope that associate who was rude gets a good dose of his rudeness from someone else. Or be re-trained or go back to school to be taught good manners and right conduct. And TBH, I've never experienced this kind of racism or rudeness in our home state NV. All the Vons and Albertsons that I've shopped in weekly near our house, have the best and nicest associates.
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August 2022 by Vanessa C.
I unfortunately did not have the best experience, while shopping in the bakery area all u hear is a female worker gossiping about other co-works, I believe her name was Teresa from what I could understand, TBH Nobody wants to shop at a store and hear nothing but negativity among one another very unprofessional for a work place. Also only one person was on a register and the line was long. I will like to say thank u cashier gabby for doing a well job, u kept a good attitude and it really made my visit not suck as much.
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May 2022 by Andrea A.
Fantastic Peeps To Be Around,Healthy & Delicious Food,Products...Just You Need To Come & Explore...Healthy Quality Shopping Time! Be Blessed..Be Safe!
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February 2022 by Catlynn T.
With an array of options to shop at on 17th street (Trader Joe's and Ralph's) I still find myself going to this Vons Location. Mainly because of the service. Joe (meat department) always so friendly and helpful. Cashiers are efficient and kind. And the manager is always so gracious! Store is always clean and organized. Plenty of parking and overall a great supermarket
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January 2022 by Sierra A.
I will likely never shop at a Vons ever again, first of all there's so many other options in the area, but I was just passing by and wanted to get some thing really quick. I recently got on EBT to help with my financial situation, I work five days a week and I work very hard, I just need a little bit of help and that's when I applied.That shouldn't be anyone's business but my own, right? Apparently not to the young gentleman working the self check out with the short blond hair and blue eyes, early 20s. Obviously using EBT is not something I want to broadcast, but this gentleman decided to go out on the loudspeaker and announce that I was using an EBT card to the entire store! Something out of my nightmares. Not to mention after his announcement I heard laughter in a further aisle that made my self-confidence feel even worse. The systems were down and apparently the entire store only excepted credit card or cash. So then I go to try to pay with my visa debit as a credit card, and they said credit cards only. Do you think I want to put my groceries on a credit card? Myself along with many other Americans are in debt due to a global pandemic! I even overheard them saying you could pull cash from the ATM for a five dollar service fee! I was shocked humiliated, and disgusted. Never again will I shop at Vons.
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January 2022 by Alma Koryna Jimenez
Todo muy bien servicio Todo limpio organizado y unpersonal ejemplar
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October 2021 by Dana L.
I love this store! I shop here all the time and the employees at this location are phenomenal. The store is always clean and stocked and very easy to locate everything. There are several grocery stores in close proximity but this location satisfies me every time I shop here. I absolutely love the bakery and deli at this location.
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September 2021 by Mark Hastings
very pleasant shopping experience.
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August 2021 by Matt S.
I am very close to a lot of different grocery stores living in Costa Mesa but this Vons has everything I need in one stop! The staff are very kind and are always thoughtful in the check-out lanes or the aisles. Garrett has helped me on several occasions. One time in particular I had left my full jug of laundry detergent at the laundromat so I went to Von's to replace it. I told him about my predicament and he saved me some money with a "Coupon for U!" That made my day! Cheers to this location! Five stars