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“I bought a Seiko King Turtle today and all 3 employees were extremely helpful and friendly. The staff were very knowledgeable and I got to have a great genuine conversation with the owner. I drove 45 minutes to get here because they had the watch I wanted and I’m glad I came here instead of ordering online. I recommend this place to anyone who likes Seiko’s.”
“Jack & George were absolutely amazing. They fixed my jewelry right on the spot. Their work was quick & efficient - and the jewelry they had in the store looked amazing. I'll definitely be back!”
“I have been a customer at the Omega Boutique at South Coast Plaza for a few years. I'm a little embarrassed it took me this long to post a review, but it's been on my mind lately. So it's time for a story...
Firstly, I visited both Omega and Rolex boutiques in 2021 to decide which brand to go with. My experience at Rolex was awful; they had this attitude of "elitist" and were too good/busy to talk to new customers. It was very off-putting and not what I was expecting at all.
Omega was the complete opposite. At the time, Lee was the one who greeted my brother and I, and he was so down-to-earth, friendly, passionate, and knowledgeable. My brother wanted a 007 NTTD, so Lee kindly let us see one. Before we left, we got his contact info, and he even gifted us some Omega magazines. I can't even describe the stark contrast between how we were treated at Rolex vs Omega. When I was ready to buy my first luxury piece, I remembered Lee and how special my initial walk-in experience was at Omega; I couldn't go with any other boutique.
Fast forward, and I've been a customer of this boutique for almost 3 years and purchased five watches from them. Lee is no longer a sales rep at this boutique, but he occasionally stops in. Now, when I buy pieces or stop by, I get the pleasure of talking with Tina; she is lovely, knowledgeable, passionate, and friendly. Without Tina I would not have my dream watch! Thank you for everything TINA!
Overall, there are amazing people at this boutique. If you want to become a lifelong Omega customer, I recommend visiting this boutique since they treat you like family.
Thank you to all the managers and employees at Omega South Coast. You guys are AMAZING!”
10AM - 8PM
3333 Bristol St Suite 2869, Costa Mesa
Watches
“I stopped by Roger Dubois at South Coast Plaza to look at some of their timepieces, and I was extremely impressed after seeing some of their watches. The entire staff is very welcoming, and they really make you feel like you're part of their family. I was very pleased to meet Sam, the store manager. I highly recommend taking the time to stop by and try some of their watches on.”
“MINGYI XU is a true gentleman and a excellent representation of the brand. In spite of not having any inventory in stock he took time to explain the rich history of the brand and why it is truly special. Looking forward to working with him in the future.”
10AM - 8PM
3333 Bristol St #2634, Costa Mesa
Watches
“I am really impressed about how knowledgeable Marco is. From the moment that I walked in, I noticed the difference between Lange and competitors. Marco's customer service and knowledge was remarkable. Thanks for making my day!”
“bought about 5 rolex's from John now. Just had to send one in to get repaired (pearl at top of bezel) repair was fast, priced right and he got it back to me in time to gift it to family. this is the only place I trust to buy/repair my watches.”
“Acquiring a Panerai is not simply about owning a timepiece—it’s about embracing a legacy of craftsmanship and precision. My recent journey to secure the perfect Submersible through Panerai Costa Mesa was transformed into something extraordinary by Jared’s exceptional customer service.
Jared operates at a level of expertise that is nothing short of elite. His deep knowledge of timepieces is matched by a warm, personable approach that immediately puts you at ease. From our first interaction, it was clear that his goal was not just to guide me to a watch, but to ensure that every aspect of the process reflected care, attention to detail, and genuine passion.
He worked wonders to secure the exact Submersible I had envisioned, going far beyond expectations. Jared conducted a seamless virtual tour of the store, patiently answering every question and sharing insights that elevated my understanding of the piece. His follow-ups were thoughtful and timely, and his strap recommendations demonstrated an almost uncanny ability to match the watch’s character with my personal style.
This was more than a professional interaction—it felt like working with someone who truly cares about crafting a perfect experience. Jared embodies everything you would hope for in a Panerai ambassador, and thanks to him, this Submersible will forever carry the story of his unmatched dedication and expertise.”
10AM - 8PM
3333 Bristol St Suite #2881, Costa Mesa
Watches
“I had an exceptional experience at IWC Costa Mesa! Joyce was absolutely fantastic—attentive, knowledgeable, and incredibly welcoming from the moment I walked into the store. I ended up purchasing one of the stunning timepieces that IWC is known for, and the whole experience was nothing short of magnificent. If you're looking for a seamless and enjoyable watch-buying experience, I highly recommend this store.”
“Winston's has serviced 2 of my watches in the last 3 years. The service and prices are great. I sent my Submariner to Rolex years ago for the first service and it was not cheap and tooks months. Winston's was half the price and took only 10 days, and my watch looks great! If you need a watch serviced or looking for a pre owned Rolex, ask for Brandon he knows Rolexes inside and out.”
10AM - 8PM
3333 Bristol St Suite 2867, Costa Mesa
Watches
“Edited: I was able to talk with the boutique representatives and come to a compromise regarding the amount of time taken to repair the watch, for which the parts are apparently very rare and hard-to-find. They provided a significant discount on the washer repair. Thank you.I've been waiting for 4 months to receive my Hublot Flyback from repairs without any updates. This was my first watch purchase made 10 years ago as I was finishing training and has special value to me, and I just want it back now. I'm only leaving a couple stars because the storefront is pretty cool, but I've had to go in twice to ask and are unfortunately unhelpful with providing more clarity on the status or if they can even get it back on notice.”
10AM - 8PM
3333 Bristol St, Costa Mesa
Watches
“We stopped by to check out their pieces and the people here are extremely friendly. They offered us free food and drinks (for the new year). The person who served us was very patiently and gave us a great intro to their jewelries. Recommend checking out this place if you want to see unique and artistic jewelry pieces.”
“The SA Karina is extremely knowledgeable and helpful. She helped me acquire the piece I was looking for very quick. The experience was memorable and simple and I would recommend her to anyone!”
“Noah is the man! Had my eye on the Seiko SBP143 for months and finally found it here. Talked back and forth with Noah for a few weeks before stopping in today and let me just say he knows his stuff. Super personable, friendly, shop is beautiful, and they were running a great sale on the piece as well. Got me sized up and out the door efficiently. When the itch comes back, I’ll definitely be back for my next watch.”
11AM - 9PM
3333 Bristol St, Costa Mesa
Watches
“Ms. Kim was very helpful and nice throughout the AD visit. I will come back again and consider the Rolex CPO for my next purchase. Hopefully, she could hook me up with a great deal when I return. Looking forward to be getting the call/text.”
10AM - 9PM
3333 Bristol St SUITE 2021, Costa Mesa
Watches
“Breitling Boutique in South Coast Plaza, Costa Mesa is my favorite! Modern and elegant decor, friendly team, and amazing watch collections! Beautiful Rola is super sweet and helpful. She’s always very patient with me and let me try on different watches, kept us updated with our order status, and even prepared coloring/activity books for my kids so I can take my time looking at watches ? It’s a pleasure shopping there and I’m a loyal customer.”
“Such an awesome experience coming here. I spoke with an older woman with shorter cut black hair, who was absolutely incredible (I wish I could remember her name!) Not only was she beyond knowledgeable of the products but she was such a genuinely kind human to take the time to really talk to me and not just about watches. Fantastic customer service!”
10AM - 8PM
3333 Bristol St, Costa Mesa
Watches
“This Chopard store is ran with the upmost class and respect for all clients. I was stunned by how detailed the customer service level was and cant wait to go back. Jean & Kristyna are exceptional!”
10AM - 8PM
3333 Bristol St, Costa Mesa
Watches
“Amazed by the service the staff at David Yurman was able to provide! I had placed an online order and somehow my order was split between two stores (technology, am I right?) and the staff was able to easily fulfill my order in store as well as refund the difference in tax. I got my boyfriend a stunning diamond cross after looking through their elegant selection. 10/10 for service, selection and value! Thank you David Yurman staff - you are highly valued in my book”
11AM - 7PM
901 S Coast Dr, Costa Mesa
Watches
“Joey helped us out and took the best care of us. He walked us through the four c’s to help us pick out the best option for us. We ended up talking to the whole team along the way, who were all amazing. They even cleaned my watch while they were writing up the purchase. I would definitely recommend Jared’s, and this location in general, to anyone.”
10AM - 8PM
3333 Bristol St, Costa Mesa
Watches
“My partner and I love to collect special pieces from places we visit and it happen to be that we were at South Coast Plaza and we came across Swarovski, what brought us in was the attentive greeter welcoming us! She has a great smile and made us feel invited. It made a big impression because we had walked into other stores and did not get this type of welcoming. The greeter gave us a quick tour of her beautiful store and educated us in the history of Swarovski, which we didn’t know. She also introduced us to the crystal figurines which my partner felt in love with the Hummingbirds. Not only the we purchased the hummingbirds but we also became SCS members! It was a great experience learning about Swarovski. Alma not only spent her valuable time with us she also went beyond our expectations. We highly recommend this beautiful store, their staff and their collections!”
10AM - 8PM
3333 Bristol St Ste 2501, Costa Mesa
Watches
“I had an exceptional experience with Adam at the Audemars Piguet store. His knowledge of the brand and watches was impressive, and he took the time to explain everything clearly. Adam genuinely cared about my interest, making me feel valued as a customer. His professionalism and attention to detail made the appointment enjoyable and memorable. I highly recommend him to anyone looking for a top-notch experience at AP!”
“Very good experience with Mostafa and eleven they are very nice and helpful and professional I got my wedding ring and I will be a lifetime customer ❤️❤️❤️”
“The owner of Ace Jewelry is the nicest and most honest and very helpful gentleman. I bought a ring and he was very accommodating. beautiful ring at a wonderful price I highly recommend this business.”
11AM - 8PM
3333 Bristol St, Costa Mesa
Watches
“Functionally, the Meisterstück Rollerball pen is flawless. The smoothness of the rollerball tip effortlessly glides across paper, delivering a consistent, fluid writing experience. Montblanc Meisterstück Rollerball pen in platinum is a masterpiece of design and functionality.”
“The South Coast Plaza service and store is always such a pleasure to visit. My SA Gabriel is amazing and goes above and beyond! Thank you Gabriel for always making my experiences with VCA memorable.”
“Justin provided exceptional service. Very knowledgeable and top notch service. It was a very pleasant experience and glad had Justin to help out in making the purchase.”
“Had an amazing time with Austin. He went above and beyond compared to any other SA at other locations I've been to and even other luxury brands. He asked what I had in mind and went with it and pulled all kinds of styles. Same thing for shoes. This location had a great selection. Austin is also super responsive and I was able to set up an appointment therefore I didn't have to wait. Next time I'm in town I will definitely be back with him. Next time you're here please request him!”
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“Came here looking for an engagement ring. The owner Pierre was super nice and super knowledgeable about everything. Ended up finding the perfect ring with his suggestions and patience. I will definitely be a return customer and I highly recommend Diamond and Jewelry Exchange, thanks!”