May 2022 by Dave G.
Try calling the actual pharmacy and you will NEVER be able to talk to the staff ! When they get the order from my MD electronically, it usually takes 2 days for the order to be filled! So then i have to drive there each time, just to make sure they can fill the order, and they ALWAYS complain about how understaffed they are, so after i go there the first time, i then have to wait 5 or more hours until they actually fill the RX. It's CRAZY and absurd! after today I am switching to CVS for my pharmacy!
May 2022 by Dustin Powell
Worst pharmacy EVER. Do yourself a favor and look elsewhere. CVS is pretty close
April 2022 by Anna S.
I am traveling to Senegal for a medical trip and Andrew, the pharmacist, was SO helpful and kind with helping me getting the correct medications/ discounts because my insurance wouldn't cover the whole prescription. Andrew was a complete life saver and made this whole process so much easier for me. He is always very kind when I come in to get medications, and is overall very knowledgeable and helpful. Give this man a raise!! He deserves it!!
April 2022 by Tiffany H.
Ghetto horrible staff.. they didn't given give me back my change. They manger is rude asfk.. she's even rude to you co workers
March 2022 by heather marcia steinberg
Walgreens made donations to 11 members of the Sedition Caucus in November 2021, totaling $25.5k, breaking the pledge they made after Jan 6th to indefinitely suspend contributions to members of Congress who objected to the election certification
January 2022 by Robert Dunn
This pharmacy is an active joke. Called twice to follow up on a prescription, to which I was told I would be called back, only to be told a policy was in place A WEEK LATER that “we are unable to fill your prescription”. I don’t care about the outcome, policy is policy—-it’s your customer service that is an abhorrent representation of Walgreens. Unfortunately this is the only store in the area due to Walgreens’ corporate store planner’s scatolia.
January 2022 by Melissa K.
WORST PHARMACY AND STAFF! RUDE, INSENSITIVE, AND UNPROFESSIONAL. I'm not one to write reviews or get upset in a store but this experience was so unbelievably hurtful and disrespectful, and discriminatory. I have never encountered a more rude and unprofessional staff. One of the young pharmacists whom I have never had an interaction with called me to boldly inform me they would no longer fill my prescriptions as they are "too complicated" and wont be filling any Rx until I seek "real" pain management. I have been in pain management since I was 7 years old. Irregardless she still shouldn't say that to someone. I was so blown away by what she was saying that I honestly thought she was prank calling me. She proceeds to speak over me and interrupt me as I'm trying to ask questions. She wouldnt let me talk so I asked to speak to the manager. She lies and tells me she is the manager and she's "in charge of cases like this." She was so rude and unprofessional and cruel. I don't remember exactly what she said but it was some offensive comment referring to my health that I just haven't done a good enough job at taking care of myself. I was livid and crying all at the same time....I went to the store to pick up my remaining meds and immediately asked for the store and the real pharmacy manager. She said I was seeking drugs and attention. At one point she started being sarcastic and mocking me and my health issues. People who struggle with chronic pain usually have hundreds of interactions with medical professionals like her treating them like crap. This wasn't new but it was completely out of nowhere. It's interactions like this that make people like me feel more isolated, depressed, and ashamed of having chronic illness and pain. The way she treated me is exactly why people who struggle with chronic pain stop seeking medical help. Avoid this pharmacy. They have endless complaints against them and staff turn over is a revolving door. Zero loyalty, standards, and ethics. Unless you love long wait times, prescriptions that are never filled correctly, and unprofessional staff that treats you like garbage. Then this is the best worst pharmacy for you .
January 2022 by Eve B.
New management is horrible. I shop there very often. It was the night before XMas and I must've been purchasing at least $600 in last minute gift wrap and stocking stuffers. I had been in the store about 45 minutes and during that time k had a few questions about some items and when I asked the manager lady was very rude and impatient. I just bit my tongue and ignored it. When I was ready to checkout she was again very snappy and unfriendly and acting almost irritated I was purchasing so much stuff.... Midway through check out I had added 2 bottles of sparkling wine and some coffee liquor for entertaining along with the other items. came in to buy and she asks me for ID. Now I am 52 yrs. Old, and despite whatever policy they have it's painfully obvious I am "of age" old enough to purchase alcohol. The cashier/manager says to me "sorry I can't sell this to you" I laughed like she was joking and she said "nope our policy requires us to card everyone" and took the bottles off. At that point I'd had enough and walked out with nothing. What's a good neighbodhoid pharmacy good for if they treat you like crap and then blame policy for their lack of description? I'll never set foot in that store again. The revenue I brought into that store alone exceeds $500 per month and they just lost their best customer. So rude and impolite. Makes me sick to my stomach how companies hire shit workers and treat their customers like dirt. Whatever happened to good old friendly customer service where stores appreciated your business instead of took their customers for granted?
December 2021 by Cassandra Padley
I read the reviews on the pharmacy here so I had my doctor send my prescription to this location. I checked with my hospital to verify prior to calling for my medication, and after waiting 25 minutes for one caller ahead. It was answered by a woman but she immediately hung up when I was asked confirmation question (DOB). Along with this, my prescription wasn't ready until the weekend ended when it was verified Friday by my hospital. If I knew it would be this hectic for a simple medication confirmation or pickup I would have chosen a different business or location.
December 2021 by JOHN MERRILL
If I could give it no stars I would’ve. I have only used this pharmacy over the last few years. It has gradually gotten worse over the last year. They can’t even fill an automatic order without me having to call them multiple times. And it’s almost impossible to get a pharmacist on the phone, probably cuz everyone has to call because they are doing such a poor job. I am going to another pharmacy. Fed up!
December 2021 by Jim Goddard
Customer service was excellent! Lori went above and beyond the call of duty in helping me with my needs. Made me feel like she was helping out a friend.
November 2021 by Sponge V.
Security guard is jjoke. Not everyone is a criook!! Better make sure you are are before you accuse anyone. Dont shop here as they dont respect you.
November 2021 by Susan Muecke
Worked here for 3 years, finally quit a few weeks ago. Super busy with one checker. Everyone who works here is overworked and under paid. We get no respect from management or customers. Can't believe I lasted this long.
November 2021 by Deckswabbers Yacht maintenance
Rite aid Drive thru on 17th is better than standing in line and watching people go into the Government room to take the poison Dart jab which will kill your immune system and kill you. People are sheep and will jump in the boxcar when told and off to the fema camps.
November 2021 by Michael Z.
New Pharmacy Management is horrible. Although this Walgreens is generally fine to shop at, avoid the pharmacy. Long lines and people working at the pharmacy seem to be untrained and incompetent. Customer after customer couldn't get answers for simple questions and everyone of the 10 people in line were frustrated with the process (or lack thereof). When discussing an issue with the manager, it became evident where the lack of training and basic communication skills came from. He simply lacked basic communication skills and showed a lack of concern for any of the customers in line. Very sad because this used to by my neighborhood pharmacy but now I'll only go for the bottled water and toilet paper. Go to CVS or the Walgreens on Brookhurst.