September 2021 by et yoshi
Nice quality, conservative, classic style women's clothes, including a petite section. Friendly, helpful staff. A little pricey, but sale items available.
September 2020 by John Noland
My wife loves this place.
March 2020 by Nicole N.
This is a review of an experience during the Christmas season. Went in with a $16 credit and was told that they would not honor it. How is that possible? They don't honor a credit from a previous return?? The unfortunate thing for Talbot's is that I am a working woman in my 40s and actually like their clothes. I refuse to spend my money at a place that doesn't honor a credit so they lost a valuable customer for a reason that I've never heard of ever! Going to Nordstrom...
March 2020 by Nam B
Love this place!
December 2019 by Irene I.
I loves Talbot and has been a loyal customer for many years.Unfortunately, I couldn't find the item online this year. So, I called the branch at South Coast,the sales ladies were so nice at Talbot, especially Diane and Sam, they helped me located the item I was looking for, and I purchased through the phone with ease. Great Service!
November 2019 by Roger Ng
From the minute I walked in the store it was a wonderful shopping experience. A young lady (Amaris) was very attentive and able to point me in the right direction. What a breath of fresh air compared to other stores in South Coast. Beautiful window displays too!!! Top notch! Will definitely shop here again!!!
October 2019 by Nam Bartash
Love this place!
August 2019 by Joan T.
Have visited this location near my work several times. Associates are nice. Appalled by their managerial arrogance and routine failure to honor advertised prices/coupons. Problems due to store managers thinking that online prices are different from store prices, but often website indicates that same sale is available in store. Other clothing stores I shop in don't have this issue, and other Talbots I've ever shopped in don't have this issue so when I have time I go elsewhere.
August 2019 by Peter P.
Shop here regularly DESPITE the crappy attitude of the store. 1. Larger selection than other Talbots stores. 2. Associates try to help generally speaking. 3. Managers absolutely suck. Try bashing your head against the wall if you want to get better results with less aggravation. 4. Managers here are not web savvy so good luck getting them to match web prices or better yet online prices that apply to the stores. They can't find them easily and end up wasting your time. 5. Managers here feel no reason to keep your business even if you are a regular so good luck getting them to honor a coupon that is expired by 24 hours. 6. Managers here feel no reason to learn how to deal with the customer service phone system so they don't know anything about how to reach help outside of the store when you're bashing your head against the wall trying to get them to understand what you're saying and they can't due to their own CPU limitations. 7. The prices are very inconsistent as other reviewers have pointed out. I've noticed that prices charged do not correlate to advertised prices. 8. If you want nice service regularly, go to another Talbots. This store stays in business in spite of all of the above due to location. It reminds me of the bad, overpriced food you get at the airport. You're stuck there and location is the only thing keeping them in business. 9. My wife has appreciated my effort to shop for her at this 'airport location' because she likes to dress casually, but this year I'm going to Gucci for her birthday. It will be less headache for me, and hopefully I'll convince her to upgrade her look.
August 2019 by Perry McLelland
Enjoy shopping here best Talbots around
July 2019 by Carolyn Madison
Really good deals and steals.
July 2019 by Mina
The staff is always so helpful. They truly go out of their way to help, I've been a customer for a long time. I always love what I buy here.
June 2019 by Mike J.
Horrible customer service. They don't care who is in the store unless you're dripping in diamonds. Been there twice but will never return. My wife says she can't stand the judgment factor when she enters the store. Lots of confusion in the dressing rooms and then she had to stand in line to pay for one top. Definitely not enough help. Worse than Macy's. They talk to us when we go there. Stay away the sales prices are inconsistent. It's just a ruse to get you in the store.
June 2019 by Dawn French
My last few visits to a Talbots store service has come with a slightly snobbish attitide.
May 2019 by Dawn F.
My last few visits to a Talbots store service has come with a slightly snobbish attitide. Called in a phone order on Saturday 5/11 to Costa Mesa South Coast Plaza location and they were very efficient in processing a phone order and gift wrapping for pick up, but service over the phone and in person by the same gal came with an unecessary snobby overtone. I have experienced this at a different Talbots location as well, it's perplexing to me.