-
July 2024 by Nicholas Hahn
Someone broke in and stole items from my unit by tearing down the sheet metal wall between their unit and mine. I emailed management and received no response. The maintenance guy told me to upgrade my unit to one with better walls. I upgraded to a drive up unit, but then management got offended when I drove 5 miles over the speed limit. I told them they have their priorities mixed up and should focus more on protecting out storage units from theft or at least respond to our emails about it. Their response was to evict me the next day. The original management was awesome: Husband and wife. The new management (Isabel), well.... ya... not so great clearly.
-
February 2024 by Jovana Savic
They asked for two months upfront and I paid in full, only ended up using two weeks, with the remaining amount being non-refundable due to a promotional offer. Ridiculous and not cool at all.
-
February 2024 by Jeff Bucher
Stor-it Self Storage: in Costa Mesa is a Clean, and Tidy place with very Helpful Employees. They have many different size Units to accommodate anyone's needs. But, their Hour's of Accessibility is not very good for those who have a Business !
Access is from: 7 AM - 7 PM, 6 Day's a Week, and 7-6 on Sunday's.
-
January 2024 by Ashlyn Harbin
Lady in the front office was super helpful and nice. Had an unexpected event happen where I needed a storage asap and she was able to help me and get me situated.
-
December 2023 by Victor Perez
great customer service
-
November 2023 by Jose Mora
Good place ?
-
November 2023 by Victor Bueno
Very nice
-
October 2023 by Hesper Vittetoe
The employee's are so nice and the manager is great. They are always willing to help you with whatever
-
September 2023 by Beau Sanders
Helpful staff
-
August 2023 by J Roff
Clean, safe, great staff and location. I couldn’t be more pleased.
-
August 2023 by Sean McGowan
Very friendly, service oriented
-
July 2023 by Jamie Roff
Clean, safe, great staff and location. I couldn’t be more pleased.
-
August 2022 by Bronwyn Markell
Wonderful. Nice people. Good protection. Well run. Right prices. The BEST!
-
August 2022 by Charlie H.
I ordered and paid for a 10' x 20' ground floor "outdoor Access" unit. When I looked at the unit it was inside (and a long way down a hall inside), and it had a tiny door the size of typical bedroom door. When I told them this was not what I purchased, they said what I wanted was "drive up access". They call mine outdoor access even though you go inside to get to it. They would not return my $564. I found a true outdoor access unit with a large door that I could drive my truck right up to. Buyer beware with this Stor-it company on 17th Street in Costa Mesa.
-
June 2022 by Brad Markell
Clean & tidy property, Accessible Carts available, staff members are courteous & somewhat professional, but most importantly to me - very friendly and hospitable. They all speak English well and understand what you're saying. Just go ?
