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March 2023 by Greg H.
Steve has been my agent for over 10 years. The office has always been polite and professional. I haven't had to make too many calls to the office for an issue but did a couple of weeks ago. He and is team acted as an advocate for me when they could have simply said "no" and moved on. It wasn't a massive amount of additional money I asked for but he got it done in a matter of days!
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March 2022 by Emma Ayamel
This office is just Amazing! Highly recommended 10 out of 10 lol Everyone here is great especially Laura, she’s definitely went above and beyond , she’s checked up on me so many times after the accident, made sure I was okay and made sure everything was taken care of. Everything was done in a timely manner she always got back to me no matter what. I truly felt comfortable enough to be upfront with her about certain situations and they truly treat you like family And make sure you are taken care of and it’s one of the best customer service situations I have ever encountered. I will definitely be referring people here. Thank you again guys for everything!! You guys are absolutely amazing!
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March 2022 by Jose Vega
I had a very Excellent experience with them. laura Leon was the representative I spoke to very kind very helpful.will most definitely be recommending people.
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March 2022 by David Hurwitz
Best agent by far! Been with him for years! He is always here for me when I need him.
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March 2022 by Nicole F
Steve and his team are true professionals, extremely attentive service offering prompt response to all range of insurance needs. After more than 10 years, I remain a loyal customer as the experience is one of the best I have in this sector. Claims are addressed quickly, email communications are top-notch!
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March 2021 by Colleen Y.
Steve Hill has been my State Farm agent for years. He has helped my family and me with all of our insurance plans and questions. Steve has incredible patience and support. I feel so fortunate to have his guidance and understanding. Plus, his office staff are excellent too. Colleen Young
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April 2020 by Julie D.
I needed renters and auto insurance and Lily was able to help me. She ran different options with me and worked with me to find the best fit. The overall experience was easy and very pleasing. Lily is amazing and very knowledgeable about insurance. I will be coming here for all my insurance needs. Thank you!
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February 2020 by G William
Loyal customer for over 10 years and this year I had two small claims and both denied by technicalities. 2 stars are because Steve is nice. Never in the office but always returns calls. Unfortunately his office can only forward the claim to a State Farm call center which is going to deny EVERYTHING they can. My most recent claim they initially denied, I successfully argued to get re opened. They said I just needed to complete a long list of hoops to jump through. Jump away I went, successfully completing all tasks to only get denied for a completely different reason. What a joke! No intention to cover any claims, just collect premiums to cover their $800M marketing budget and $8M CEO salary. I have other insurance policies with cheap online alternatives and have never had an issue. I guess the marketing budget and salaries for Steves cover a lot....lesson learned. Hope this helps. Wish I learned sooner. Money I could of saved would of covered these small losses and more.
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January 2018 by Ryan L.
Steve is a great Insurance agent. He is very helpful and takes his time explaining any questions we've ever had in an honest and open way. Very personable and always willing to help in any way he can. Honestly the best agent I've ever had the pleasure to work with.
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February 2016 by Crystal M.
We have been with Steve Hill for 16 years now and I can't imagine ever being with another office/company. Steve is the nicest, most caring, professional agent you could ever find. His office staff, Crystal, Tiffany, and Marilyn are absolutely amazing. They never hesitate to help us with any questions (and we definitely have our fair share of them). They are professional and will always find the best rates for you. We currently have 6 policies with them and they are so understanding and helpful whenever we need to make changes. They truly are what excellent customer service is all about! Thanks guys for an amazing 16 years and many more to come.
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October 2015 by Yvonne L.
Amazing customer service. Extremely helpful with any questions. I have been with them for a couple of years and now have a life policy, wouldn't go elsewhere. I have and will continue recommending this office! THANKS A BUNCH!
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June 2015 by Joe P.
Crystal and everyone else at this office has been a pleasure to work with. Whenever I have a question or problem with anything, they are accessible and have answers/solutions for me. Anyone looking to change insurance companies or wanting to make a switch, I would highly recommend these guys! Thanks for all your help!
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April 2014 by Ioulia A.
Very unprofessional. The lady in the office made mistake and when I asked her she was rude to me. Also after numerous mistakes Steve transfer my policy without letting me know.
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March 2014 by Dennis Gordon
Steven and his office team are great. The customer service is fantastic and they do an excellent job of finding the right coverage needed and make sure you get the best price. It's so refreshing to call an office and have such helpful and friendly service.I would recommend Steven to anyone that has an insurance need.
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March 2014 by Jung Kim
This office is good. Steve got me a better life policy than what I had before, with a better rate. Everyone in the office is always helpful.
