-
January 2024 by Mary D.
Soma is awesome! It's part of the Chico's company, which includes Chico's and White House Black Market. Soma is not as well known as Victoria's Secret, but I have to say their bras and intimate wear, etc. are of much better quality. Also, every time I have stepped into the store, I have been met with excellent and memorable customer service.The bras and panties here are a little more expensive than Target or Walmart, etc. but they are comfortable and worth it. Their sales also vary every week, so it can be buy one, get one half off, or everything for half off, which is rare. I believe their in store sales are better than their online prices, but am not completely sure since their prices always change. Happy shopping!
-
May 2023 by Han Bee Shin
Do NOT go here if you speak less than perfect English or have an accent.My mom isn't a native English speaker and at times she struggles to word her sentences. One of the employees that my mom spoke to today was so unprofessional. Just watching my mom and the employee converse made me cringe with disgust. The level of microaggression from the employee is not one I've ever seen in a long time. She had the worst attitude even after being asked a quick question and she was also being impatient and making rude facial expressions while my mom struggled to finish her question.I wanted to leave immediately after seeing the employee's behavior. But my mom was kind enough to complete the purchase regardless.To the employee that was "helping" us:You know who you are. Don't work in service if you aren't able to professionally deal with these kind of encounters. Find a different job. You are only causing harm to the brand's reputation.This was our first visit and I'm writing this review to warn others and remind myself to never visit this place again.
-
May 2023 by Honey Bee
Do NOT go here if you speak less than perfect English or have an accent.My mom isn't a native English speaker and at times she struggles to word her sentences. One of the employees that my mom spoke to today was so unprofessional. Just watching my mom and the employee converse made me cringe with disgust. The level of microaggression from the employee is not one I've ever seen in a long time. She had the worst attitude even after being asked a quick question and she was also being impatient and making rude facial expressions while my mom struggled to finish her question.I wanted to leave immediately after seeing the employee's behavior. But my mom was kind enough to complete the purchase regardless.To the employee that was "helping" us:You know who you are. Don't work in service if you aren't able to professionally deal with these kind of encounters. Find a different job. You are only causing harm to the brand's reputation.This was our first visit and I'm writing this review to warn others and remind myself to never visit this place again.
-
November 2022 by Jade P.
Pretty store, great customer service, and knowledgeable sales people. I didn't find what I was looking for (a bra with a lot of back coverage) but I did see some things I liked otherwise. Ohhhh, and their sports bras are cool. I got a few of those.
-
August 2022 by Joanne Edwards
I love to bring my auntie and grandmother to this specific location reason being they have a multiple lingual speaking manager. She's able to communicate with my grandmother in Mandarin, Chinese and speak Spanish to my husband's auntie. She has a great personality and manages the store really well while helping multiple customers at the same time.
-
July 2022 by Shannon Hampton
My auntie and I have been wearing Soma bras for over 5 years and I recently brought my mother in to join the club.Tyesha was FANTASTIC!! My mom is super happy and thanks to Tyesha and the manager(blonde lovely lady, cannot remember her name) my mom was fitted and now in the correct bra size!Happy Mom = Happy Daughter :)Thank you Tyesha and team for turning my moms bra world frown upside down :)
-
June 2022 by Michelle K.
The manager at this location Deb Johnson is despicable. I've been been a long time customer of this location and all the ladies that work there have been friendly, wonderful, and helpful. I have always had an excellent experience at this store. Deb Johnson was curt and arrogant. You would think a person in an management position would display professionalism and common sense but she lacks both. Her mannerism, facial expressions, and way she handles customer concerns are atrocious. She needs to be retrained in how to behave as a "manager".
-
May 2022 by Lisa L.
I had some items to return and the lady, Deb, was quick to assist. There was some issues bringing up my order number but she was really patient in helping me get my return processed. It's my first time shopping at this store and I will come back again just because the customer service experience was amazing. Thanks Deb for the friendly service!
-
September 2021 by Betty S.
I made an online appointment for a fitting for Sunday at 11:00 ( when they open). As soon as the doors opened I was greeted warmly. Danalynn was my specialist. She measured me, walked me through the store, showing me all my options ( pointing out lower-cost items as well as the more expensive ). I tried on about a dozen bras. As I requested, she kept bringing me everything she thought was right for my body. And, was attentive but not hovering! Excellent service. I ended up buying a whole new "wardrobe" of bras. I highly recommend this store for both customer service and inventory.
-
August 2021 by Rosalie V.
Horrible customer service. Norma the Manager couldn't be bothered in helping me while I waited in line at the cash register. When I asked if she could help me she said she couldn't she was busy boxing items. Really rude, unhappy! I waited for close to 15 minutes and she continued to do what she was doing never carrying about me as a customer. I will never go back to this store.
-
June 2021 by Nancy Arrache
This was my first time going to Soma and I am so happy that I went there. The salespeople were very friendly and very helpful. Much better than going to a department store and it has better service and care.
-
June 2021 by Christine Cook
My go-to and Great place for bras, sleep and underwear. Very helpful staff that always sizes you and help you get the best fit possible. If they don't have your size or color they can order it and ship it for free. I've been wearing Soma products for many many years.
-
May 2021 by R King
Great personal service. Helped me find correct fit and comfort. Couldn't have done it on my own
-
March 2021 by Natalie Poulter
Very professional, she didn't stop helping me until I found the right one, I walk out with 4
-
February 2021 by tammie brady
Love their underwear
