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September 2023 by Vanessa Parker
First impressions matter and this place made the worst first impression today. I was a first time customer and had a scheduled appointment for my 5 year daughter. I showed up a few minutes early and there was a young guy siting in a stylist chair on his phone. He abruptly said, “you’re going to have to wait 7 minutes”. It caught me off guard because there was no “hello” or “do you have an appointment?” So I said “excuse me?” And then he said, “we’re all on break for 7 more minutes so you’ll have to wait.”I definitely felt unwelcome and uncomfortable that I had to leave. I didn’t have an issue waiting for my stylist to finish her break. I had an issue with the rude unwelcome greeting. It was terrible customer service and I won’t be back.
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August 2023 by Diamond Dogs Pet Sitting
I would've rated 5 stars because the haircut was adorable (nothing like the photo I showed the stylist beforehand, but cute)...I love that each station has a tv and they ask the child what they want to watch before they start cutting their hair... the car seats made it even more fun for my kiddo. The stylist was patient with my LO which was awesome...this was my kids first professional haircut so I wasn't sure what to expect; at first I stood next to my child while stylist cut her hair but as the salon started to get busier with other parents and kids, I opted to sit by the window and watch from a few feet away since my girl was at ease. When she finished the haircut she rushed my daughter to another area. I followed, unaware of what they were doing and she had upsold my 4yr old to a manicure without asking my permission first which bothered me.
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June 2023 by Phuong Nguyen
I booked two hair stylists for my kids based on the recommendations of other reviewers here on Yelp and on their website: Kelly for my son and Xareni for my daughter.My son had always been terrified of getting at-home haircut. Although my mother-in-law was a hairstylist herself, my son would not let her touch his hair for a proper haircut. I read so many positive reviews about Kelly and finally got to see her in action. Kelly was very patient with my son who was held by my mom and crying. Both my mom and Kelly took turn to comfort him and made the whole experience positive for him at the end. He was no longer scared or crying during the final touch up.Xareni also did an amazing job with my daughter's hair, and the communication with my daughter was just lovely. My daughter package came with shampoo (upon request), haircut, small braid, a bow, a mini manicure (nail polish), and a cute ring. My son was very jealous of this fabulous pampering experience, but they both can pick a balloon and sticker so he felt much better.I have never been to any other kids haircut place, so I cannot comment on the pricing comparison. However, I can tell you that it's worth every penny!Service: Kids' cuts
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May 2023 by Linzy Jorden
Xareni was amazing today. She saved my daughters hair. It had a large matted tangle high up on her head and I thought for sure they would have to cut it very short. Xareni was so sweet, patient, and gentle on my 5 year old she was able to get the tangles out and keep her long hair. She was so good with my daughter and with this worried mama we are very grateful and will definitely be coming back. Absolutely will recommend to everyone.
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May 2023 by FEDERICO DE LA FUENTE
Good job! A lot of details that made my daughters very happy, Thu Thu was the stylist, she did a great job.
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December 2022 by Azizi A.
Perfect place for the kids. A cut for my daughter also included a wash, hair braids, a hair bow from her to choose from, painting her nails, a ballon, a lollipop and sticker. Oh wow this was definitely an experience for her to remember. She loved it My son also loved sitting in the police car, while watching tv during his cut.. they also dried and brushed his hair.. What a special place, I certainly recommend it for kids cuts.
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December 2022 by Melissa P.
My son had his first "in person" haircut here and he seemingly did well and had a good experience seeing as he didn't know what to expect. The staff was very friendly and endearing. The cars to sit in were super fun because my son was able to turn the steering wheel in the car and he really loves anything he can pretend drive or turn the wheel. We would highly recommend this place for your child's haircuts and they even do adult cuts! Make sure to call ahead because they are by appointment only!
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November 2022 by Cat H.
After 13 months, my little man finally had enough hair to cut. His little bangs were hanging over his eyes. So it was time to get them cut. I chose Sharkeys because it was kid friendly and I thought this might be something he liked instead of crying over. My son wasn't sure what was going on but he liked sitting in the car and beeping the horn. The stylist Tang was patient, quick and very good with kids. He cut his hair, they took his picture and sent us on our way with a certificate. It took about 30 minutes total and cost about $30. Great experience, no tears. I'll definitely be back once my son has enough hair to cut again.
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November 2022 by Gina M.
So happy we found this place the kids and I loved the whole experience. Already recommending to family and friends.
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November 2022 by Tara B.
Sharkey's is the best!!! We have 3 boys and all of them love going to get their hair cut there! Kelly is awesome and makes our kids look so cute! The staff is great and it's clean!
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November 2022 by Daria Z.
Fun decor, efficient service, gets quite busy—make sure you make an appointment.Appointments only, no walk in.
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October 2022 by Cristina Starr
Lee did an awesome job cutting my one year olds hair. The entire staff is so kind and patient especially when my son was losing it. Everyone stayed calm and professional and my son got such a handsome little haircut which is super impressive considering he moved around a lot. Super grateful to the entire staff for how sweet everyone was. They got the job done despite how difficult it was.
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October 2022 by Gabriela M.
Had an amazing experience with Kelly, my 2 year old did not cry and the haircut was more than perfect on him and gave me tips on styling his hair
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September 2022 by Sarah L.
We just took our daughter to get her first haircut and it went way better than expected. Our 3 yo hates getting her hair washed and is wary of anyone touching her hair. However, there is something magic about Ann because our daughter didn't complain once through the whole process. It was our daughter's first time getting her hair cut AND her nails polished and she was great through both. She had fun and can't stop talking about how she got her hair cut just like Mommy. 10/10 would highly recommend.
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September 2022 by Brittany D.
Horrible cuts. We got a botched cut, by Anne. Went back to have thu thu fix it and my sons hair is completely ruined. We still had to pay for both, I responded to a message saying both cuts were horrible, was told the message would be sent to the front desk and no one has responded to it. The one good haircut I got there months ago was from Jessica- she usually works at the Tustin location. I won't ever bring my son back to sharkeys Costa Mesa. Just because it's a child's hair, doesn't mean it's ok for it to look awful. It also Doesn't mean that you can have horrible customer service.
