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March 2024 by Shantal G.
My skin has been breaking out from stress so I wasn't sure what foundation would be best for my skin. To the guy that helped me today 5/6/24 around 10 am at the Crystal court location thank you!! They took their time trying out all the foundations to make sure I had the perfect match. I ended up picking the rare beauty and it just looks/feels so pretty!
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February 2024 by Brittany L.
Ask for Roger. I was having a day...my sweet hub is currently going through treatment for brain cancer and I was taking a short self-care day as a caregiver, trying to replace all my old make up with clean skincare products. Roger took the time to find the best clean products, he gave me a lesson on applying them and even asked for my Husbands name at the end so he could continue to pray for him. What a genuinely nice human. Thank you Roger for making my day a little lighter and brighter. The products were amazing too. I hope goodness comes your way.
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February 2024 by Alison N.
My daughters and I was going into Sephora to buy some skincare and makeup. I was at the chanel section and my daughters were looking around. When one of my daughters asked an employee, the employee gave her a stare thinking she's going to steal something. I see those tiktoks about sephora kids and they mistaked her as one of those kids. This is unacceptable. Workers should not judge anyone. She was being polite and asked the workers politely to recieve back a death stare. Once she started paying, the worker was asking for me, as the mom, when she was paying herself. Very unacceptable employees. Never coming back again with my children
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February 2024 by Mel L.
Claire went above and beyond to help us, answering questions we had about makeup and skincare! She was extremely patient and knowledgeable. She made sure we were color matched, and let us know our skin types, and what products we should use. She was the sweetest, and made our experience amazing we will definitely be coming back to her!
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January 2024 by Irene Engels
This review is for the makeup artist Narry...I paid for the $90 full glam makeup + $30 lashes for a black tie event.I shared inspo pics of soft brown smokey eye makeup with a glowy face base. I explicitly asked for soft brown, not black, and I also asked for lashes with an invisible band.Instead, what I got was a horrible 2015 style dramatic drag queen style - dark Smokey eyes with a white base and sharp crease lines - and thick black liquid eyeliner, that looked nothing like the soft brown makeup inspo picture. She tried to fix it by adding bronzer to my eye lids ??♀️The lashes she used on me had a thick visible band that looked even more horrible against the thick black eyeliner.The Foundation and concealer Narry put on my face was 3 shades too light for my skin color. She added more bronzer after the fact but no amount of bronzer could save it.Narry made me look absolutely terrible with drag queen eyes and too light foundation.I ended up going straight home and washing my entire face and re-doing my makeup - thus rushing to my black tie event.Lesson: do not book makeup appt with MUA Narry at this Sephora.
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January 2024 by Yuuki 5.
Today Jackie helped me with finding a travel size bottle of a fragrance I was given. She spent a good amount of time helping me and was able to show me something that I liked. In the end I decided getting the Replica lazy Sunday morning. Ty Jackie for all your help :)
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January 2024 by Guadalupe S.
I have to go here because it's the only Sephora that carries all the luxury brands and larger varieties. But I dread and hate going here from the "CEL's" to workers everyone is nasty rude here they act like they're friendly but as soon as you need actual help they're all busy and if by any chance someone helps they are very clueless and just recommend a brand that's "trending" and not even what you ask for . Sephora has rules about being open and friendly but you can legit see their owners in a circle talking bad about someone so unprofessional and anytime I shop here I just avoid needing anyone's help and paying and leaving because it's sooo sad that only brand reps are nice
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January 2024 by Irene E.
This review is for the makeup artist Narry... I paid for the $90 full glam makeup for a black tie event. I shared inspo pics of soft brown smokey eye makeup with a glowy face base. I explicitly asked for soft brown, not black, and I also asked for lashes with an invisible band. Instead, what I got was a horrible 2015 style dramatic drag queen style - dark Smokey eyes with a white base and sharp crease lines - and thick black liquid eyeliner, that looked nothing like the soft brown makeup inspo picture. She tried to fix it by adding bronzer to my eye lids The lashes she used on me had a thick visible band that looked even more horrible against the thick black eyeliner. The Foundation and concealer Narry put on my face was 3 shades too light for my skin color. She added more bronzer after the fact but no amount of bronzer could save it. Narry made me look absolutely terrible with drag queen eyes and too light foundation. I ended up going straight home and washing my entire face and re-doing my makeup - thus rushing to my black tie event. Lesson: do not book makeup appt with MUA Narry at this Sephora.
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January 2024 by Maria Ornelas
Great customer service. They gave me a little gift!
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January 2024 by Crystal Acerboni
I returned a gift and the cashier did not mentioned that the gift card she was giving me was for in store only. So I drove home tried to order what I wanted online and realized the card did not work. Called and they finally explained that that type of card is only used in store.That information was useful when I was in the store. Not while I’ve already made the trip and drove back.
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January 2024 by Anita W.
Roger is amazing - don't hesitate to book with this artist! And he's a lovely kind person too!
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January 2024 by Christina T.
This review is for Andy - 5 stars all around! It was a busy Saturday evening at Sephora and I was looking for a moisturizer and foundation. I typically don't wear makeup but I have my wedding coming up and needed makeup advice ASAP. Andy came up to me and offered the best customer service! I described my concerns and he collaborated with another associate before recommending what products would be best for my skin. He described what each product offers and did a color match (for foundation). I really appreciate his patience and guidance so much that I asked when he would be working again next week. He let me know that he usually works on Thursdays and Saturdays (varies weekly). Ask for Andy for skincare and foundation advice!
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December 2023 by BigAl
Still the leader of beauty vast variety of everything
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November 2023 by web head
Claire was friendly and helpful! We're definitely coming back just because of her service!!!
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November 2023 by Iain Stewart
All the employees were very helpful in helping us find the right color match. Very good service. Especially from Arielle in the Glossier and Lancôme section. She was very patient and helpful in getting us the right product.