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March 2024 by POLASH GOMEZ (POLASH)
Lucy have been very helpful and professional, did all the paperwork, also reached out and resolved all issues in timely manner. What else can you ask for ? This place is awesome. It's safe to walk around at night in this area too.
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March 2024 by AJL Enterprises LLC
Staff at this place especially Lucy been very helpful, professional, did all the paperwork in timely manner also reached out and resolved all issues that I had. What else you can ask for? This place is awesome, everything is nearby and convenient also safe to walk around at night.
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March 2024 by Brandon Younger
My girlfriend and I recently moved in and Phyllis helped expedite the move-in process for us to an apartment we love. We’re extremely grateful for her help in getting us approved for the right unit for us!
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December 2023 by Porfirio Palacios
Good morning I lived here for for 12 years and love the community. Office staff are always in compliant answering my emails and calls, maintenances are always helpful every time i place a work. Don’t know why people misunderstand or not in compliant with the office staff. Overall im happy that’s why I’ve been here so long. There is no infestations or pest.
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December 2023 by Matias
Hi! I have been living at PMVA for the past 5 years and I am very happy to live here. I have seen many upgrades to the apartment complex throughout the years. The property is well maintained, and any issues that I had always been resolved in a timely manner. I have always had really good communication with Phyllis, Jake, and Mercedes. They are all really attentive and willing to attend to my requests. I think we have a great community and overall, my experience has been really good.
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November 2023 by sanket zambre
I have lived at Park Mesa Villas Apartments for close to 2 years. I enjoyed luxurious facilities offered here, especially fitness center, swimming pool and tennis courts. I stayed in 1 bd room apartment and it is really spacious. I enjoyed the large balcony and large closet offered in the apartment. Community here is probably safest in Orange county and i found all tenants to be really friendly. Management here is also very quick to respond to any concerns around maintenance or general requests. I havnt experienced any negative thing during my stay here. I read some people experienced Roach/insect issues in the past but i can confidently say, property has worked hard and resolved the issues. I highly recommend this place for staying shorter or even longer terms. I look forward to return back here soon in the future
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November 2023 by Lyric Grigsby (Lerielou)
Extreme lack of communication and care from the front office. Heavily advise against renting here if you expect any type of assistance, effort, customer service, or respect. They will treat you like a nuisance when their entire job is to communicate with tenants. Head the warnings from other tenants and DO NOT MOVE HERE. I know times are hard but they will be 10x WORSE living here.
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November 2023 by Jovanna Pacheco
The management team was extremely helpful throughout the pre-move and moving process. i had several questions that were answered in a friendly timed manner; it was always easy to get in contact with them. I definitely recommend to anyone looking for a great environment, and open space!
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November 2023 by Jessie Flores
I’ve lived here for about a year now and I love it honestly, it’s nice and quiet, great amenities, everyone is really friendly and they are very responsive. Definitely consider this place if you are looking for somewhere to live.
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November 2023 by Gary F.
I love this community. I was a resident here for 4 years and had zero complaints the entire time during my stay. Jake was always very friendly and responded to my requests quickly, and maintenance always took care of my repairs when I needed them. I see reviews of people complaining about pest issues and management communication, but those are the 2 things I actually admired most about this place. Zero pest issues and the management always responded to my emails or calls whenever I had questions. Thank you again for making my stay here a good one :)
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November 2023 by Alex L.
I moved here about a year ago and I love it here. The neighborhood is quiet and clean, and the neighbors are friendly. The management clearly takes pride in their work here, and the manager is very hands-on. I'm happy to call this place my home and I can see myself staying here for a long time.
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November 2023 by Alijah S.
I'm been waiting for two weeks for this smoke detector battery to be replaced. Also the Jacuzzi is was originally broken for about the first 3 months of 2023 and now almost every other weekend the jacuzzi is broken and they lighting in the pool at the deep end has been out for at least 3 months now. The lighting in the pool area and jacuzzi area is dark and horrible who wants to be in pitch black?
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November 2023 by Carolyn T.
I think that negative stars should be added as an option. MOVING in 23 days and already packing my car, because I am terrified of bringing these pests with me. I was hoping to be the 18th tenant to move from my 4 unit section, but 2 more residents have made it out alive before me. I am settling for #20, but am both grateful and gleeful. 20 units moving out in 12.5 years is a statement within itself. My next door neighbor is already searching for her next home, and she has only been here 6 months. Park Mesa and I have come to an mutual agreement , and that is most important. Mentally, I just would not be able to complete my current lease. The infestation continues, but I just stopped posting evidence. Otherwise, there would be a daily update of more photos. It is traumatizing. I cannot wait to be able to open a cabinet and be able to walk it into my kitchen and bathroom without fear. Most of my items are being tossed...all furniture, rugs, trash cans, toilet bowl cleaning set, vacuum, mop, any decor that is not a solid piece of art, pillows, etc. These apartments do not come with a fridge. You must rent or buy one. I rent and the appliance rental company will not take it back, because it is infested. The fridge must be paid for. Park Mesa refuses to pay for it, so this is an additional invoice that I must incur. The worthless community exterminator has been addressing my issue since March of 2020. Each visit came with a 'new' formula for a while. Then he said exterminators 'control' pests, not get rid of them'. When his magic potion would not even last a week, I should have stopped being gas lighted. Management states that he declared my unit 'clear'. Hilarious! He must be accustomed to living with roaches and worms. This is the one time I wish I believed in time travel. It would be December 1 and I would be long gone.
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September 2023 by Victoria Lynn
I have lived here for over 5 years now and I have always had the same complaint all these years, the front office. The lack of communication from all these years has been absolutely ridiculous. Jake and Phyllis never get back to you on any urgent matters. Phyllis is by far the rudest person I have ever encountered here. The lack of professionalism and attitude that she gives should not be coming from someone in this leasing office. I have had my fair share of problems here and the front office is not responsive. I have had to reach out to the property management company to even get my issues escalated and resolved. The location of these apartments are amazing and I love where I live, but letting people like Phyllis run the front office with Jake are going to quickly ruin this wonderful living space. The way that Phyllis talks to people, belittles them and quickly will run them off the phone (instead of actually addressing the issue) is ridiculous and needs to be addressed. I have already complained to Jake and the management company of her distasteful attitude, but need to warn any future residents. I wish PMV would reconsider who they have showing and representing their properties.
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September 2023 by Jovanna P.
I just moved in not long ago and i was helped by Lucy she was very respectful and friendly. My parents don't speak English very well and we were super grateful Lucy spoke Spanish. the management team and maintenance are very helpful. This property is very family oriented which we love.
