-
March 2024 by Dale M.
What an amazing experience today! Shabika (hope I remembered her name) spelled similar to Shakira and 4'11 lol She was absolutely fantastic setting up a young adult account for my daughter. Knowledgeable, professional, kind, and very easy to talk to. I have had a few negative experiences at the Edinger branch recently, but this young lady really helped us and was a joy to work with. Thank you Thank you thank you!
-
February 2024 by Brookelynn G.
Shekiba was so awesome and helped me with everything I needed. She was very welcoming and made me feel super comfortable!! It felt like I knew her forever after only being with her for a short time. If you need help with anything, she is your girl! I have been with NuVision for 10 years now and she has by far been the best person to work with.
-
February 2024 by Kim C.
Used to enjoy banking here, but rates are no longer competitive. And, since Thomas left, customer service is just so-so at best.
-
January 2024 by Ben C.
I have had a great relationship with Nuvision now for a number of years. They have provide options for me that I did not find at other financial institutions and the people there have all been great! Just recently I was in the Fountain Valley branch and was greatly helped by Shekiba. She was very kind and did everything she could to help me and complete a transaction which is saving me money. Great job Shekiba!
-
January 2024 by Miranda A.
I would like to recognize Ana Aguilar for her impeccable service, genuine care, she was extremely knowledgeable and helped me with more than what I asked. Thank you Ana Aguilar for your service. It was one of the best experiences I have ever had with banking.
-
January 2024 by david puckett
They only want you too use their machine. I would rather talk to a real person. To many ways someone can overhere you information. With a person you can hand them your info. NOBODY CAN OVERHERE IT. MUCH SAFER
-
December 2022 by Brian V.
Tom (I think Chavez) is hands down the coolest guy and he's there to take care of you. Got a competitive car loan from them a few months ago and they have been accommodating, friendly, and great to do business with.
-
October 2022 by Irish Lady G.
It's a small branch and wasn't sure about the service until I met Yury, the Branch Manager and Robert. Wow! They took the service received at another, larger branch to a whole new level!I've appreciated everything they've done for me in person. They're very easy to work with and I'm always assured they'll get the job done right. We travel out of the country and it's important we get our 'vacation away' requests in for purchases made out of the country and we've never had a problem. I believe Robert has moved but Yury still runs the branch. She's awesome and makes the branch worth visiting. Highly recommend!
-
August 2022 by Austin Etzold
Everytime I'm come to this branch the employees are very nice, however they are extremely accident prone. Opened a business account, they claimed to have ordered debit cards and checks, a month goes by, nothing. We go to the Huntington Beach branch and they said the cards were never ordered. The HB branch order my checks and cards. One of the cards got lost in transit, my wife visited the Fountain Valley branch needing to order her debit card, and they decided to cancel my debit card, the only one we had, now we don't have access to our money. I write this whilst standing in the Huntington Beach branch while they fix this issue. I love NuVision, but I hate the FV branch. Chose any one but this one. Huntington and Costa Mesa are the best.
-
July 2022 by Natalie P.
I have been banking with Nuvision practically my whole life and I have to say that my experience with Robert was by far the best one I have had with any Nuvision team member. I put in a request for a personal loan and he contacted me by the next business day and really walked me through the whole process. I also was curious about refinancing my car, but as I explained to Robert - I was really nervous as this is the first car I have ever owned on my own. Again, he made everything so easy and took care of everything, and answered all of my questions. He's very attentive and made sure to check in with me during each step of the process. He's really easy to talk to and made sure I wasn't having a panic attack through everything. 10/10 - highly recommend.
-
July 2022 by Matthew Eskridge
Super kind staff!
-
June 2022 by Joan K.
I must say this is probably the most efficient and well-run branch I've visited and I've visited many including the big guns on Edinger! Robert runs a smooth ship and, once again, helped me over the phone with a problem that has been ongoing, across the board, for about a week. It's a HUGE problem by the way... across their entire network platform. I have full confidence he'll call me when the situatiion is resolved. Frankly, I never thought much about using this branch because it's small and tucked in between two larger businesses. But it's worth it! I would highly recommend this branch and Robert.
-
May 2022 by L A.
I had the pleasure of being helped by Yury Alvarado at Nuvision Credit Union (Branch Manager at Fountain Valley). She is the consummate professional in every regard. She was able to provide guidance and educate me on how to navigate my situation successfully. Yury is extremely knowledgeable and truly cares about her customers. Her reliability and professionalism are the reasons I will continue to come to Nuvision and also refer my friends and family in the future.
-
May 2022 by Kevin O.
Robert gearing couldn't have made this process easier first car I finance directly with a credit union and he made every thing as simple as possible dealership was making all the financing very complicated and somehow Robert was able to communicate with them and make everything work and I was able to pick up the check from the credit union within one hour of sending the purchase order and was able to leave the dealership with my car highly recommend this credit union
-
April 2022 by Jordan P.
Robert Gearing deserves an A+! I went to NuVision to get pre-approved for a car loan and Robert couldn't have made it more simple. Not only did Robert qualify me for the loan, he brought the car to me! All with the help from Mark at Autoland! Couldn't be happier! Super fast turnaround time!
