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February 2024 by Purvis Payne
Best Midas I've ever been at. This location is beyond excellent. My insurance company had me tied up here for hours but Ray stayed humble and professional the entire time even though i know they gave him a headache. If you want the best, highly suggest you come here‼️‼️
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December 2023 by Paul K.
I'm sure this is a great spot- reasonable price for an oil change with the online coupon. It is a bit out of the way with being on one side of a freeway/stroad so make sure to navi through the nearby neighborhood if coming from the north. My biggest complaint was not being told when my car was ready. Shop didn't seem overly busy when I was there. I requested a call when my car was ready to go so I could go about my day in an orderly fashion, but I ended up having to wait over 2 and a half hours. I figured there was a huge line but there was not. Not being notified in a timely manner AND having to call back first in order to get news about my car sucked. Maybe it was done in 30 minutes, maybe it took 2 hours, no idea. Perhaps I should've called sooner to confirm but having to waste that much of my day walking around without my vehicle was definitely not a highlight. Overall, might come back, might not. Serviceable oil change but lacking in service/friendliness.
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December 2023 by Viplte
Strongly no recommend. Yesterday was car accident, and today I visited this store, because they have security camera, and I can find who hit me and run away. But personal was unfriend and say, sorry we are not going to check our cameras record, come next time with police. But for check video recording and give me some information, maybe it would take a few minutes.... The story is and. Thank you who read my history...
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September 2023 by Joanne Nicols
I was very impressed with the service James gave me.. I was there for an oil change and it took only 45 min. They checked my car over and James showed me on my car what was wrong with it and explained everything. Thank you James.Service: General repairs & maintenance
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September 2023 by Mike R.
POOR customer service. I went online and made an appt to get my breaks checked. I got a response e mail saying I would hear back in 30 minutes. I waited heard nothing and decided to drive over to the shop got there at 4:30 or so. The place was CLOSED. The next week I called and made an appt with Rick. He asked what kind of car I drove I said Corvette. I showed up sat morning at 8:00am giving myself 1 hour to get this done. He says to me we do NOT work on classic cars! I told him that the web site does not say that and he did NOT ask me for the year when we spoke on the phone. He said I am sorry. He wasted MY time twice now. Also my car has new upgraded disk breaks but he did not ask about what type of breaks I had either. JUST POOR sloppy negligent customer service. OH also they close at 5:00pm but posted on website as 5:30.
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August 2023 by Katie B.
Rick Ngov was a very helpful and top-notch and experienced mechanic who did a great job inspecting my car going above and beyond. He really is great and I highly recommend this exact location of Midas. I feel so relieved to get amazing, quality service for a exceptionally reasonable price!!!
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August 2023 by Heather M.
This is by far the best midas! They always are very helpful, honest and professional. They worked hard changing my daughters breaks and tires today. Thank you to James and the entire staff. We will only go here
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July 2023 by Hayden Greene
Exceptional service and workmanship. Ray was a pleasure to work with, taking care of my brake and tire needs. I would highly recommendServices: Tires
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June 2023 by Edgar G.
First ever time at Midas! Took my 4Runner in for an alignment and Ray did not disappoint. Very professional and respectful man, he made sure my vehicle was 100% before hitting the road again. He even took the time to check up on my fluids and made sure everything was good. If you are ever in the Costa Mesa area I highly recommend this place and ask for Ray best customer service by far when it comes to mechanic shops, will be back.
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May 2023 by Gavin S.
This was the best service ever received from an automotive shop. I called asking questions in regards to my smog and oil change and Ray helped answer all those question. If it wasn't for Ray working there I don't think I would go there. He is GM and physically did my oil change because they were busy and he wanted to make sure the car was done right away. Guy puts in the work and he needs to a raise. He is super caring and genuinely loves to help. GIVE HIM A RAISE!!!!
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May 2023 by Josh Post
Scratched car badly and then denied any wrongdoing. I’ve been coming here for more than 10 years. As a veteran myself I noticed this place had a note about being veteran owned, so I supported the business. Unfortunately, the qualities we learn in the military about honor and integrity don’t apply here. I took car in WITHOUT a large scratch on door. When I picked up car, there was a 7 inch vertical scratch on the door (see photo). No one from the shop admitted to it and instead played d*** like they didn’t know how it happened. Not a good experience. I tried to rub out with rubbing compound. It’s a deep scratch. I’ll find a new mechanic.
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May 2023 by Joseph Larrabee
Just had my brakes fixed at Midas in Costa Mesa and I am very happy with the service I received! Everything was done quickly and at a reasonable price. Also, Ray reattached my bumper for me no added charge! Thank you!!
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April 2023 by Luis Portillo
Overall a great experience. This place was recommended to me by a fellow military vet. I was helped by Ray, amazing customer service. For the amount of work I needed done I expect to be there for 4 hours, it was done in less than 2. It's a bit of a drive for me, but definitely worth it. 10/10 Highly recommend!Services: Vehicle Inspection
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April 2023 by Mel Lara
Stopped by for a car oil change.Made an appointment in advance and service was completed in a friendly and timely manner.Ray ( manager ) was very polite, honest and respectful all the time.
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April 2023 by Cody S.
Good honest people , we told ray that my wife's breaks where squeaking , he did a physical review , pulled my wife's tires and did some extra things let us know that our breaks where good and had us on the road within 45 min ! FFREE OF CHARGE! he wouldn't even accept a tip, how about that for customer service ! I highly suggest this place if you want honest service there is still good people out there that are hear to help thank you Midas thank you ray !